Noncoercive human intelligence gathering

Despite widespread recognition that coercive methods for intelligence gathering are unethical and counterproductive, there is an absence of empirical evidence for effective alternatives. We compared two non-coercive methods - the Modified Cognitive Interview (MCI) and Controlled Cognitive Engagement (CCE), adapted for intelligence gathering by adding a moral frame to encourage interviewees to consciously consider sharing intelligence. Participants from the general population experienced an unexpected live event where equipment was damaged, and an argument ensued. Prior to interview, participants were incentivised to withhold information about a target individual implicated in the event. CCE yielded more target information, more frequently than MCI (67% vs. 36%). Similarly, framing yielded target information more often (65% vs. 39%). The effects of interview and framing appear to be additive rather than interactive. Our results indicate combining non-coercive interview methods with moral framing can enhance intelligence gain

Finding a needle in a haystack: toward a psychologically informed method for aviation security screening

Current aviation security systems identify behavioral indicators of deception to assess risks to flights, but they lack a strong psychological basis or empirical validation. We present a new method that tests the veracity of passenger accounts. In an in vivo double-blind randomized-control trial conducted in international airports, security agents detected 66% of deceptive passengers using the veracity test method compared with less than 5% using behavioral indicator recognition. As well as revealing advantages of veracity testing over behavioral indicator identification, the study provides the highest levels to date of deception detection in a realistic setting where the known base rate of deceptive individuals is low

Applied Cyberpsychology: Military and Defence Applications

Virtual environments are synthetic computer simulations that represent activities at a high degree of realism. Virtual environments have numerous applications for military and defence purposes, ranging from allowing personnel to experience realistic, high-pressure situations with a sense of presence, but in the absence of real world risk, to modelling threats to national and international infrastructure to improve resilience. Emerging opportunities also exist for communication and intelligence gathering, exploring on-line social cognition and group behaviour, and understanding how to mitigate the negative effects of combat-related stress disorders, for example. In this chapter we introduce psychological theory and contemporary cyberpsychology research, and offer an albeit very brief introduction to the rapidly developing application of technology to better understand human behaviour and facilitate performance for military and defence purposes

Supporting older eyewitnesses’ episodic memory: the self-administered interview and sketch reinstatement of context

Environmental support at retrieval improves episodic performance, yet there exists very few empirically evaluated techniques for supporting older witnesses/victims’ remembering (> 65years). We investigated two techniques for use in a criminal justice context - the Self-Administered Interview and Sketch Reinstatement of Context. Older adults (N =134) witnessed an unexpected live event, following which half immediately completed a Self-Administered Interview and half did not (Time 1). All were interviewed 48 hours later (Time 2) using one of three face-to-face interview techniques: Sketch Reinstatement of Context, Mental Reinstatement of Context, or no support Control. Those who completed a Self-Administered Interview at Time 1 recalled more correct information at Time 2 irrespective of interview condition and confabulated less. Likewise, participants interviewed using the Sketch Reinstatement of Context technique recalled more correct information and confabulated less, whether they had completed a Self-Administered Interview, or not. However, the Self-Administered Interview + Sketch Reinstatement of Context was the most effective combination, indicating an interaction between stabilizing a memory trace quickly and how sketching appears to scaffold memory retrieval during face-to-face interviews

Real-world implications of Aphantasia: Episodic recall of eyewitnesses with aphantasia is less complete but no less accurate than typical imagers.

Individuals with aphantasia report an inability to voluntarily visually image and reduced episodic memory, yet episodic accounts provided by witnesses and victims are fundamental for criminal justice. Using the mock-witness paradigm, we investigated eyewitness memory of individuals with aphantasia versus typical imagers. Participants viewed a mock crime and forty-eight hours later were interviewed about the event, randomly allocated to one of three conditions. Two interview conditions included techniques designed to support episodic retrieval mode, namely i) Mental Reinstatement of Context (MRC) and ii) Sketch-Reinstatement of Context (Sketch-RC). A third Control condition did not include retrieval support. Aphantasic mock-eyewitnesses recalled 30% less correct information and accounts were less complete, but they made no more errors and were as accurate as typical imagers. Interaction effects revealed reduced correct recall and less complete accounts for aphantasic participants in MRC interviews versus Sketch-RC and Control. Aphantaisic participants in the Control outperformed those in both the Sketch-RC and MRC, although Sketch-RC improved completeness by 15% versus MRC. Our pattern of results indicates reduced mental imagery ability might be compensated for by alternative self-initiated cognitive strategies. Findings offer novel insights into episodic recall performance in information gathering interviews when ability to voluntarily visualise is impoverished

Police officers’ and Registered Intermediaries’ use of drawing during investigative interviews with vulnerable witnesses

This is an Accepted Manuscript of an article published by Taylor & Francis in Psychology, Crime & Law on 2019-07-19, available online: http://www.tandfonline.com/10.1080/1068316X.2019.1652744Attempts to enhance episodic retrieval focus largely on verbal strategies which do not always address the limited or impaired free recall ability of vulnerable witnesses. Asking a witness to draw while recalling episodic information has long been deemed an effective method of improving communication and cognitive performance. Thus far, research has revealed these effects within laboratory settings but with scarce attention paid to real-life interview practice. In this paper, we explore police officers’ and Registered Intermediaries’ use of drawing during investigative interviews with vulnerable witnesses. A sample of specialist practitioners (n=85), comprising of vulnerable witness interviewing police officers (n=50) and Registered Intermediaries (n=35) completed a self-report questionnaire. As expected, frequent use of drawing was reported by both practitioner groups, and there was a positive correlation between reported use and perceived effectiveness. There were similarities between groups in reported techniques employed when using drawing, but some differences were apparent and these were attributed to the differing functions in police and Registered Intermediary roles. Overall, a consensus between empirical research and practice is evident, but these findings warrant further exploration in order to establish whether such practice is wide-spread

Cross cultural verbal cues to deception: truth and lies in first and second language forensic interview contexts

Introduction: The verbal deception literature is largely based upon North American and Western European monolingual English speaker interactions. This paper extends this literature by comparing the verbal behaviors of 88 south Asian bilinguals, conversing in either first (Hindi) or second (English) languages, and 48 British monolinguals conversing in English. Methods: All participated in a live event following which they were interviewed having been incentivized to be either deceptive or truthful. Event details, complications, verifiable sources, and plausibility ratings were analyzed as a function of veracity, language and culture. Results: Main effects revealed cross cultural similarities in both first and second language interviews whereby all liar’s verbal responses were impoverished and rated as less plausible than truthtellers. However, a series of cross-cultural interactions emerged whereby bi-lingual South Asian truthtellers and liars interviewed in first and second languages exhibited varying patterns of verbal behaviors, differences that have the potential to trigger erroneous assessments in practice. Discussion: Despite limitations, including concerns centered on the reductionary nature of deception research, our results highlight that while cultural context is important, impoverished, simple verbal accounts should trigger a ‘red flag’ for further attention irrespective of culture or interview language, since the cognitive load typically associated with formulating a deceptive account apparently emerges in a broadly similar manner

The cognitive interview: a tiered approach in the real world

This chapter will examine how the cognitive interview (CI) has been applied into the real world of policing. We will consider the impact the CI has had on every-day policing, ranging from front-line communication, to being utilised within a visually recorded interview, which may replace live evidence in the court-room (depending on the legislative framework of the country it is being applied). As the CI is utilised in a multitude of different types of information and evidence gathering scenarios the way in which the CI needs to be applied, and thus trained should reflect the context within which it is to be used in the field. Accordingly, the UK has developed the ‘Tiered approach’ to interview training (Clarke & Milne, 2011), whereby interviewers learn interviewing skills (including the CI) incrementally, across a police investigator’s career span. This approach has been adopted in numerous countries and the chapter will explain the approach, outline a model of training to maximize transference of skills into the workplace, and the research base examining its effectiveness in the field

Improving professional observers’ veracity judgments by tactical interviewing

Understanding whether a person of interest is being truthful during an investigative interview is a constant challenge and is of concern to numerous criminal justice professionals, most of whom are not involved in conducting the interview itself. Here, we investigated police observers’ veracity detection performance having viewed interviews with truthtellers and deceivers using either the tactical use of evidence (TUE), strategic use of evidence (SUE) or a control technique. Thirty serving police officers participated as post-interview observers and each viewed 12 interviews in a counterbalanced order. After each interview, the officer made a veracity judgement. Overall, untrained police observers were significantly more accurate (68%) when making veracity judgements post-TUE interviews, whereas for both SUE and control performance was around chance (51% and 48%, respectively). Veracity performance for liars and truthtellers revealed a similar pattern of results (67% liars; 70% truthtellers) in the TUE condition. These results lend further support to the psychological literature highlighting the importance of how and when to reveal evidence or any other relevant event information during an investigative interview for ‘outing’ deceivers as well as allowing truthtellers early opportunities to demonstrate their innocence

Rapport building and witness memory: Actions may ‘speak’ louder than words

Building rapport during police interviews is argued as important for improving on the completeness and accuracy of information provided by witnesses and victims. However, little experimental research has clearly operationalised rapport and investigated the impact of rapport behaviours on episodic memory. Eighty adults watched a video of a mock crime event and 24-hours later were randomly allocated to an interview condition where verbal and/or behavioural (non-verbal) rapport techniques were manipulated. Memorial performance measures revealed significantly more correct information, without a concomitant increase in errors, was elicited when behavioural rapport was present, a superiority effect found in both the free and probed recall phase of interviews. The presence of verbal rapport was found to reduce recall accuracy in the free recall phase of interviews. Post-interview feedback revealed significant multivariate effects for the presence of behavioural (only) rapport and combined (behavioural + verbal) rapport. Participants rated their interview experience far more positively when these types of rapport were present compared to when verbal (only) rapport or no rapport was present. These findings add weight to the importance of rapport in supporting eyewitness cognition, highlighting the potential consequences of impoverished social behaviours for building rapport during dyadic interactions, suggesting ‘doing’ rather than simply ‘saying’ may be more beneficial