Evaluating EU policies on public services: a citizens´ perspective

This article evaluates EU policies on public services – particularly public network services - from the citizens´ point of view. It is first argued that citizens´ perceptions about these services are important because they are essential for quality of life, but also because they exhibit economic characteristics such as asymmetrical information, adverse selection and positive externalities. Changing EU policy on public services is synthesised and classified into two main phases in section two. Citizen satisfaction with public services as revealed through surveys from 1997 to 2007 is explored in the third section. In the discussion, the prospects for EU policy on public services are considered and, it is argued that, from the perspectives of subsidiarity and proportionality, policy towards strengthening the common market is being increasingly uploaded to the supranational level in the form of directives, whilst cohesion and redistribution policies are being downloaded to the national level or dealt with at the supranational level by “soft” instruments.Economics of public services; evaluation; citizen; consumer; satisfaction; privatization; liberalization; competition

Straitjacketing the state: how local and national governments have lost power over public service governance to Brussels

How do EU rules affect the ability of governments to provide public services? Judith Clifton writes that Europeanisation has effectively become a ‘ball and chain’ for domestic policy-makers. She argues that the EU has gradually and subtly created an ever more important layer of governance over how public services can be delivered, effectively straitjacketing the state

Straitjacketing the state: Local and national governments have lost power over specific areas of public service governance to Brussels

When it comes to public service delivery, Europeanisation is becoming a ‘ball and chain’ for domestic policy-makers, argues Judith Clifton. She claims that the EU has, gradually and subtly, created an ever more important layer of governance over how public services can be delivered, effectively straightjacketing the state

Geography education requirements in K-8 preservice teacher training at Southern Regional Education Board colleges and universities and development of a field-oriented model curriculum

The purposes of this study were to (I) identify what geography courses and/or credit hours, if any, that colleges and universities within the Southern Regional Education Board require of their K-8 preservice teachers; (2) determine if these institutions utilize Geographic Alliances with regard to preservice teacher training, and if so how; (3) determine need for a field-oriented model curriculum for geography education; and ( 4) develop a field-oriented model curriculum for geographic education at the college/university level designed for preservice teachers. Responses were received from 72 percent of the SREB institutions that were contacted. Findings reveal that no geography course was required for 32 percent of respondents and one to three hours of geography were required for 50 percent of the SREB institutions. A World Regional course was required for preservice educators at 3 7 percent of the SREB institutions. It was revealed that 80 percent of the SREB institutions responded that a geography course would best be taught within a Geography Department because the geography faculty was most qualified. Of the 13 8 SREB institutions that responded, 46 percent stated that their state Geographic Alliance was not utilized in K-8 preservice teacher training, and another 24 percent responded that they were unfamiliar with a Geographic Alliance or any Geographic Alliance activity at their institution

Explaining Telecoms and Electricity Internationalization in the European Union: A Political Economy Perspective

One consequence of the liberalization of certain services in the European Union was that a number of formerly inward-looking incumbents in telecommunications and electricity rapidly transformed themselves into some of the world’s leading Multinationals. However, the precise relationship between liberalization and incumbent internationalization is contested. This article tests three persuasive arguments derived from the political economy literature on this relationship. The first claims that those incumbents most exposed to domestic liberalization would internationalise most. The second asserts the opposite: incumbents operating where liberalization was restricted could exploit monopolistic rents to finance their aggressive internationalisation. The third argument claims that a diversity of paths will be adopted by countries and incumbents vis-à-vis liberalization and internationalization. Using correlation and cluster analysis of the sample of all major EU telecoms and electricity incumbent Multinationals evidence is found in favour of the third hypothesis. Internationalization as a response to liberalization took diverse forms in terms of timing and extent and this is best explained using a country, sector and firm logic.Electricity, European Union, Internationalization, Liberalization, Telecommunications, Political Economy, Multinational Corporations, National Champions

Is Market-Oriented Reform Producing a “Two-Track” Europe? Evidence from Electricity and Telecommunications

The European Commission has formally recognised that adequate provision of basic household services, including energy, communications, water and transport, is key to ensuring equity, social cohesion and solidarity. Yet little research has been done on the impact of the reform of these services in this regard. This article offers an innovative way to explore such questions by analysing and contrasting stated and revealed preferences on citizen satisfaction with and expenditure on two services, electricity and telecommunications, in two large countries, Spain and the United Kingdom. In telecommunications, but to a much lesser extent in electricity, we find evidence that reform has led to a “two-track” Europe, where citizens who are elderly, not working or the less-educated behave differently in the market, with the result that they are less satisfied with these services than their younger, working, better-educated, counterparts

Evaluating EU policies on public services: a citizens´ perspective

This article evaluates EU policies on public services – particularly public network services - from the citizens´ point of view. It is first argued that citizens´ perceptions about these services are important because they are essential for quality of life, but also because they exhibit economic characteristics such as asymmetrical information, adverse selection and positive externalities. Changing EU policy on public services is synthesised and classified into two main phases in section two. Citizen satisfaction with public services as revealed through surveys from 1997 to 2007 is explored in the third section. In the discussion, the prospects for EU policy on public services are considered and, it is argued that, from the perspectives of subsidiarity and proportionality, policy towards strengthening the common market is being increasingly uploaded to the supranational level in the form of directives, whilst cohesion and redistribution policies are being downloaded to the national level or dealt with at the supranational level by “soft” instruments

Is Market-Oriented Reform Producing a “Two-Track” Europe? Evidence from Electricity and Telecommunications

The European Commission has formally recognised that adequate provision of basic household services, including energy, communications, water and transport, is key to ensuring equity, social cohesion and solidarity. Yet little research has been done on the impact of the reform of these services in this regard. This article offers an innovative way to explore such questions by analysing and contrasting stated and revealed preferences on citizen satisfaction with and expenditure on two services, electricity and telecommunications, in two large countries, Spain and the United Kingdom. In telecommunications, but to a much lesser extent in electricity, we find evidence that reform has led to a “two-track” Europe, where citizens who are elderly, not working or the less-educated behave differently in the market, with the result that they are less satisfied with these services than their younger, working, better-educated, counterparts.Public Service, Electricity, Telecommunications, Revealed preferences, Consumer Behaviour, Vulnerable Consumers. European Union. Regulation

The European Union, southern multinationals and the question of the 'strategic industries'

This paper analyzes how the European Union has responded to Inward Foreign Direct Investment from Emerging Markets, particularly in the so-called Strategic Industries. Attention is focused on two sectors which have long been considered strategic assets by most countries around the world for decades: energy and telecommunications. In order to understand the dynamics of the EU's international investment climate, particularly from the perspective of emerging markets, the paper contains three main levels of analysis. Firstly, the changing international context, in particular, the extent to which IFDI from emerging markets has challenged the status quo of the traditional investment climate, as well as the unfolding financial crisis and economic recession. Secondly, the European authorities, principally the European Commission (EC), as the main institution responsible for forging the European Single Market and ensuring the “four freedoms,” (goods, services, capital, and people). Thirdly, individual member state behavior, since it lies with national governments to establish FDI policy, and satisfy domestic political economy and welfare demands. It concludes that, when analysed comparatively, the EU is still one of the world's most open regimes to IFDI and, though there is some evidence of protectionism vis-a-vis IFDI from emerging markets, there is also evidence of protectionism among member state economies themselves

Bringing Citizens Back In: Renewing Public Service Regulation

This essay concerns the ways in which public services – particularly household services such as communications, energy, water and transportation – have been regulated and deregulated, and analyses what consequences this has for users and citizens. Much of the deregulation of public services from the 1980s – liberalization, privatization and New Public Management – was justified by claims that reform would provide users with more choice, whilst they would receive cheaper and better quality services. Little account was taken of the fact that users are highly heterogeneous, that socio-economic differences might be important in determining their consumption of public services, and that this may not lead to socially optimum outcomes. By examining consumption patterns in two large European countries, Spain and the UK, through an analysis of revealed and declared preferences, this paper sheds light on how socio-economic differences among households help determine public service consumption. The main findings are that the supposed benefits of public service deregulation are not evenly spread across populations, and that specifically targeted “bottom-up” regulation from the demand-side could usefully address these issues, thus improving social welfare.Regulation, Privatization, Public Services, Telecommunications, Electricity, Gas and water