Development and validation of Malaysian communication style instrument

The Malaysian Malay Communication Style (MMCS) formulated by Che Su and Hassan (2010) was developed to measure specific Malay communication characteristics in the workplace.We extended this work by using structural equation modelling to determine the factor structure of the 60-item version of the MMCS.Based on a sample of 320 employees, we found eight stable dimensions which measure communication style among Malay employees in Malaysian contexts. Moreover, scores on the scale developed to measure the MMCS criteria yielded excellent validity and reliability estimates.This study provided and presented insights and further understanding of communication style from the indigenous perspective, which allows practitioners to gain in-depth knowledge about the implementation of organizational communication in an organization.The implications of this research were discussed

Applying NVIVO Analysis in Conduct of Conflict in Parti Keadilan Rakyat (PKR) Malaysia

The purposes of the research were first, to identify conduct of conflict in Parti Keadilan Rakyat (the People’s Justice Party). And second, to identify the implementation of the conduct of conflict in Parti Keadilan Rakyat (the People’s Justice Party). This study utilized a qualitative method and nvivo analysis to reveal the conceptions of conduct of conflict in the People’s Justice Party (PKR). Research findings are 1) the conduct of conflict in the People’s Justice Party covers : level of conflict, qualification, law enforcement, typology of conflict, factor of conflict, leadership skill, training. 2) The three elements to obtain an emphasis in the implementation stage. Elaborated elements are included level of conflict covers interpersonal, intergroup, intragroup and interorganizational. Typology of conflict covers colaborator, competitor, accomodator, compromizing, and avoider. Leadership skill covers compromize, persuasive, rhetoric, democratic, charismatic, integrator and inspirational. Meanwhile, limitation of the study is, in general, qualitative research. First, this study is put on the interview. This means that researchers can in no way confirm that the information in the form of the story is true experience or manipulative. Human attitudes and actions can always be changed. Second, researchers have limitations in data access of the informant. Third, interpretation of data depends on the researcher. Fourth, informants were selected only from some members and leaders and thus cannot be claimed as representing the communication patterns implemented by everyone

Communication Pattern and Decision Making in Parti Keadilan Rakyat (the People’s Justce Party) Malaysia: Phenomenography Approach

The purposes of the research were first, to identify communication pattern in Parti Keadilan Rakyat (the People’s Justice Party). And second, to identify the implementation of the decision-making in Parti Keadilan Rakyat (the People’s Justice Party). This study utilized a phenomenographical approach (qualitative method) and Nvivo analysis to reveal the conceptions of communication pattern and decision making in the People’s Justice Party (PKR). Research findings are 1) the communication pattern in the People’s Justice Party covers the formal and informal communication pattern. Formal is upward and downward communication pattern. Informal included horizontal communication, cross channel/diagonal communication and grapevine communication. 2. The process of decision making is determined by three factors context, experience and authority. Meanwhile, limitation of the study is, in general, qualitative research. First, this study is put on the interview. This means that researchers can in no way confirm that the information in the form of the story is true experience or manipulative. Human attitudes and actions can always be changed. Second, researchers have limitations in data access of the informant. Third, interpretation of data depends on the researcher. Fourth, informants were selected only from some members and leaders and thus cannot be claimed as representing the communication patterns implemented by everyone