Intercultural Communication as a Situated, Culturally Complex, Interactional Achievement

The field of intercultural communication includes a variety of productive theoretical approaches as well as different methodological commitments. Some studies are built on the basis of self-report measures, aggregate tendencies, and/or resulting scores within and across national populations. This article focuses on a different kind of empirical study that is based upon careful observations of actual intercultural interactions and interpretations which honor the participants’ views of those interactions. The article first diagrams the process of intercultural communication as a situated, cultural accomplishment. Next, distinct and complementary modes of analyses for phases of such study are presented. Finally, specific goals and eventual insights are discussed

Giving Voice to the Voiceless: The Use of Digital Technologies by Marginalized Groups

This paper reports on a workshop hosted at the University of Massachusetts Amherst in September, 2018. The workshop, called “Giving Voice to the Voiceless: The Use of Digital Technologies by Marginalized Groups”, focused on discussing how marginalized groups use digital technologies to raise their voices. At the workshop, a diverse group of scholars and doctoral students presented research projects and perspectives on the role that digital technologies have in activist projects that represent marginalized groups that have gained momentum in the last few years. The studies and viewpoints presented shed light on four areas in which IS research can expand our understanding about how marginalized groups use digital technologies to address societal challenges: 1) the rise of cyberactivism, 2) resource mobilization for cyberactivism, 3) cyberactivism by and with marginalized groups, and 4) research methods for examining how marginalized groups use digital technologies

Six Basic Principles in the Communication of Identities: The special case of discourses and illness.

This article reviews four pieces of research which focus on conversation and illness. Each is published in a special theme issue of the journal, Communication & Medicine. The review is organized to demonstrate several general points: That communication practice is finely and systematically structured; that structures in communication serve to identify people as members of some social categories rather than others; that movement among these categories is immanent in shifts of communication practices and structures; that relations among people are negotiated through such structuring and shifting of communication resources; and that these patterns of practice are active in socially occasioned, and culturally distinctive ways, from clinical scenes of interaction to the scenes of routine everyday life