What drives innovativeness in industrial clusters? Transcending the debate

Industrial clusters, Regional agglomerations, Technological learning

What Works, and Why, in Business Services Provision for SMEs: Insights from evolutionary theory

SME, evolutionary theory

Can Business Development Services practitioners learn from theories on innovation and services marketing?�

innovation, services, marketing, innovation, business development

Empowering Leadership, Professional Isolation, and Emotional Exhaustion:A Daily Diary Investigation

Due to the numerous challenges employees are facing during the Covid-19 outbreak, emotional exhaustion is considered to be a serious threat. Therefore, it is vital to gain more insights into how organizations can counteract emotional exhaustion in pandemic settings. Drawing on conservation of resources theory, we propose a model in which daily empowering leadership reduces daily emotional exhaustion through daily professional isolation. To test our hypothesis, we used a daily diary methodology. Data were collected during the pandemic, between October and December 2020. The sample consists of 39 (n = 39) employees from a variety of companies in the Netherlands. Participants were asked to provide daily scores on the study variables for a period of ten consecutive working days, leading to 231 (n = 231) daily observations. In order to analyse the data, we performed multilevel path analysis in Mplus. Daily empowering leadership was negatively related to daily professional isolation, and subsequently daily professional isolation was positively related to daily emotional exhaustion. Results showed that daily empowering leadership indirectly contributes to the reduction of emotional exhaustion through professional isolation. The findings contribute to the body of knowledge on leadership behaviours, professional isolation and emotional exhaustion. In the context of a pandemic, when working remotely is the only option, leaders are advised to engage in empowering behaviours to reduce employees’ exhaustion (indirectly) and to help them deal with professional isolation experiences. This can be done, for instance, by affording employee autonomy, allowing them to participate in making decisions, and asking them for input. To the best of our knowledge, this is the first study to explore the impact of empowering leadership on emotional exhaustion on a daily basis. In addition, we examine the potential of empowering leadership to help employees cope with professional isolation, a relationship that has not been scrutinized thus far. Another valuable contribution of this study is that it focuses on the leadership-employee isolation-emotional exhaustion relationship in the setting of a pandemic. Thereby, we add to the literature on coping with challenging working conditions during a crisis

The Intrapreneurial employee:Toward an integrated model of intrapreneurship and research agenda

The intrapreneurial behavior of employees has become of strategic importance for the performance of organizations. However, the literature on intrapreneurship is dispersed and in need of an integrated overview of the characteristics and behaviors of intrapreneurial employees. Based on a systematic literature review, we propose a new definition of intrapreneurship that emphasizes its multilevel nature. Moreover, we propose a comprehensive model of intrapreneurship in which we integrate the new definition, dimensions, and determinants applicable to individual employees. We find that innovativeness, proactiveness, risk-taking, opportunity recognition / exploitation and internal / external networking are important behavioral dimensions of intrapreneurship. A certain skillset, a perception of their own capabilities, personal knowledge, past experience, the relation with the organization, motivation, satisfaction and intention are the determinants of intrapreneurial behavior that we derived from the literature review. Based on our results and an integrated model of intrapreneurship, we suggest a number of future research directions