An algorithm to identify the most motivated employees

This article is (c) Emerald Group Publishing and permission has been granted for this version to appear here (please insert the web address here). Emerald does not grant permission for this article to be further copied/distributed or hosted elsewhere without the express permission from Emerald Group Publishing Limited.Purpose - In this paper, the aim is to present an algorithm to identify the most motivated employees according to the corporate human resources policies applied in a knowledge-based company. Design/methodology/approach - First, the author presents a complete table with motivation factors found in the literature. Then, a fuzzy tool, i.e. an adequacy index, is used in order to include subjectivity and uncertainty from personal perceptions both from employees and managers in the model. Findings - An algorithm to identify the most motivated employees according to corporate motivation policies designed by managers is found. Practical implications - Results provide information that can be used as a support for helping managers in decision making about training, promotion, leadership practices or team management. Originality/value - An exhaustive list that does not exist in the literature about motivation factors is presented as well as the proposal of measure and identification on most-motivated employees is also a new idea.Canós-Darós, L. (2013). An algorithm to identify the most motivated employees. Management Decision. 51(4):813-823. doi:10.1108/00251741311326581S813823514Baddoo, N., Hall, T., & Jagielska, D. (2006). Software developer motivation in a high maturity company: a case study. Software Process: Improvement and Practice, 11(3), 219-228. doi:10.1002/spip.265Campbell, D. J., Campbell, K. M., & Chia, H.-B. (1998). Merit pay, performance appraisal, and individual motivation: An analysis and alternative. 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Fuzzy Modeling Approach to On-Hand Stock Levels Estimation in (R, S) Inventory Systems with Lost Sales

[EN] Purpose: One challenge in inventory control models is to know the stock available at the beginning of the cycle to satisfy future demands, i.e. to know the on-hand stock levels at order delivery. For inventory managers, this knowledge is necessary to both determine service levels and establish the control parameters of the inventory policy. However, the calculation of on-hand stock levels when unfilled demand is lost is mathematically complex since on-hand stock cannot be negative by definition. The purpose of this paper is to propose a new approach to estimate on-hand stock levels when the inventory is periodically reviewed and unfilled demand is lost, through the use of fuzzy techniques. Design/methodology/approach: This paper applies fuzzy set techniques for the calculation of the on-hand stock levels at order delivery in the lost sales context, based on the uncertainty that real demand introduces. To this end, we propose a new approach based on modeling the on-hand stock as an imprecise Markov chain using possibility functions, which reduces significantly the computational effort required to obtain the on-hand stock levels. Findings: To illustrate the performance of the proposed method, two experiments are carried out. The first experiment shows that the proposed fuzzy method correctly calculates on-hand stock levels with insignificant deviation with respect the exact vector. Additionally, the results illustrate that the fuzzy method simplifies the calculation and highly reduces the computational efforts. The second experiment shows the performance of the fuzzy method when it is used to estimate service levels by means of the fill rate. The results show that the proposed method accurately estimates the fill rate with average deviations lower than 0.00015. Practical implications: Knowing the on-hand stock vector is important for inventory managers to establish the control parameters of the system, i.e. to determine the minimum base stock level, S, that guarantees the achievement of a target service level. The difficulty of this estimation is that to obtain the on-hand stock vector in a lost sales context requires a huge computational effort and it is difficult to implement in companies' information systems. However, the proposed fuzzy method leads to a very accurate calculation of the on-hand stock vector significantly reducing the computational costs, which makes this method easily implementable in practical environments. Originality/value: Fuzzy set techniques have been widely used in inventory models to introduce the uncertainty of demand, costs or shortage. However, to the best of our knowledge, this is the first paper which deals directly with fuzzy estimation of on-hand levels.This work was supported by Generalitat Valenciana under the project with reference GV/2017/032.Guijarro, E.; Babiloni, E.; Canós-Darós, MJ.; Canós-Darós, L.; Estelles Miguel, S. (2020). Fuzzy Modeling Approach to On-Hand Stock Levels Estimation in (R, S) Inventory Systems with Lost Sales. Journal of Industrial Engineering and Management. 13(2):464-474. https://doi.org/10.3926/jiem.3071S46447413

Cálculo de los niveles del stock disponible al inicio del ciclo mediante un formalismo fuzzy

[EN] Accurate inventory management is essential for the proper functioning of companies. Following a continuous review inventory policy under lost sales assumption, this paper proposes the estimation of on-hand stock levels at order delivery using fuzzy techniques that seek to obtain a reduction in computational costs and include demand uncertainty in the model. To this end, after describing the theoretical formalization, we design an experiment that shows the applicability and potentially of the proposed fuzzy method[ES] Una buena gestión de inventarios es fundamental para el funcionamiento de la empresa. Siguiendo una política de revisión continua y en un contexto de ventas perdidas, en este trabajo se propone el cálculo de los niveles de stock al inicio de ciclo usando técnicas fuzzy que buscan obtener una reducción de los costes computacionales e incluir en el modelo la incertidumbre sobre la demanda. Con este fin, después de describir la formalización teórica, se diseña un experimento con el que se muestra la aplicabilidad y potencialidad del método fuzzy propuestoEste trabajo ha sido financiado por la Generalitat Valenciana a través del proyecto con referencia GV/2017/032Guijarro, E.; Canós Darós, MJ.; Babiloni, E.; Canós-Darós, L. (2020). Cálculo de los niveles del stock disponible al inicio del ciclo mediante un formalismo fuzzy. Rect@. Revista Electrónica de Comunicaciones y Trabajos de ASEPUMA. 21(1):151-159. https://doi.org/10.24309/recta.2020.21.2.04S15115921

Modelos de gestión de recursos humanos focalizados en las personas

En este trabajo presentamos diferentes modelos de gestión de recursos humanos focalizados en las personas y, por tanto, en la mejora de las prácticas que derivan de las principales políticas de gestión de recursos humanos (selección, formación, motivación, retribución, etc.).Canós Darós, L.; Guerrero Madera, L. (2020). Modelos de gestión de recursos humanos focalizados en las personas. http://hdl.handle.net/10251/147274DE

Las habilidades directivas clave para el desarrollo organizacional

[ES] Los directivos en las organizaciones son conscientes que el desarrollo del capital humano es un factor clave para el desarrollo de las actividades empresariales con éxito, y supone una orientación consciente, pragmática y dirigida a los procesos que llevarán a fortalecer las habilidades necesarias que debe desarrollar el trabajador en su puesto de trabajo. No obstante, deacuerdo con Junco y Dos-Santos (2017), este nivel de conciencia no está presente en las organizaciones; en concreto en las PYME los directivos no tienen en cuenta el uso de habilidades directivas que permitan abordar responsabilidades de gestión y tomar decisiones eficaces y eficientes. En este contexto nos preguntamos qué habilidades son la clave del éxito organizacional, basado en la asunción de responsabilidades y la toma de decisiones eficaz y eficiente anteriormente mencionadas. Para encontrar una respuesta, en este trabajo realizamos una revisión de la literatura compilando el conocimiento existente sobre habilidades directivas, determinando su definición, diferentes clasificaciones, e identificando las habilidades más estudiadas por los autores especializados en este tema.Gonzalez Marin, Y.; Canós Darós, L. (2021). Las habilidades directivas clave para el desarrollo organizacional. En Proceedings INNODOCT/20. International Conference on Innovation, Documentation and Education. Editorial Universitat Politècnica de València. 363-371. https://doi.org/10.4995/INN2020.2020.11815OCS36337

Modelos integrales de gestión de recursos humanos

El usuario puede utilizar este objeto de aprendizaje como base documental y referencia para realizar sus propios trabajos sobre modelos de gestión de recursos humanos.Canós Darós, L.; Guerrero Madera, L. (2020). Modelos integrales de gestión de recursos humanos. http://hdl.handle.net/10251/147273DE

Caracterización del sector de restauración en Valencia/Description of the restaurant industry in Valencia

[EN] Tourism is one of the main pillars in which Spanish economy is based. This industry is a source of employment, it offers good benefits and the quality of the touristic services influences by increasing the number of national and international visitants to a place. In this industry, restaurants are important because they allow to reach positive benefits, although do not exist a lot of scientist analysis about this topic in an organizational sense. In this paper we show a study about restaurants by analyzing their environment and defining the concept of restaurant as a company. Moreover, we emphasize the importance of human resources in these businesses. In addition, we present a classification of the restaurants located in Valencia, attending to different criteria and taking into account the treatment of data to create an exhaustive list of restaurants.[ES] El turismo es uno de los pilares fundamentales en la economía española. Siendo fuente de empleo, creando gran derrama de ingresos y calidad en la prestación de los servicios turísticos, ha influido en el aumento del número de visitantes nacionales y extranjeros en España. En este ámbito, la restauración ha ocupado un lugar importante al aportar grandes beneficios, aunque también es cierto que son escasos los estudios científicos que se han llevado a cabo sobre esta actividad. Por tal motivo, en el presente trabajo, se muestra un estudio en profundidad de este sector, analizando su entorno y definiendo el concepto de restaurante, haciendo especial hincapié en la importancia de los recursos humanos dentro de esta área. Así mismo, mostramos una clasificación de los restaurantes en la ciudad de Valencia atendiendo a diversos criterios y teniendo en cuenta que previamente hemos depurado los datos obtenidos para elaborar un listado lo más completo posible de estos negocios.Bustamante Reyes, G.; Canós Darós, L. (2012). Caracterización del sector de restauración en Valencia/Description of the restaurant industry in Valencia. Gran Tour : Revista de Investigaciones Turísticas. (5):54-70. http://hdl.handle.net/10251/35353S5470

Adapting Higher Education through Skills to the Professional Needs

[EN] This article aims to show the importance of studying on the part of universities to acquire the skills they need workers in companies today that these are innovative, are constantly changing and constantly adapt to the environment. Universities have a key role in the training of future employees and recycling of these. Therefore must know what capabilities should train their students to these meet the needs of today's business environment. Universities should be continuously updated and adapted to the needs of their customers, companies. At this time the universities must be aware of the business needs to innovate and therefore should pay special attention to train entrepreneurs and intrapreneurs. Therefore, in any grade must have skills that make their students to be innovators, entrepreneurs and intrapreneurs.PIME A16/12. Análisis comparativo de competencias en los nuevos grados.Santandreu Mascarell, C.; Canós-Darós, L. (2014). Adapting Higher Education through Skills to the Professional Needs. International Review of Management and Business Research. 3(3):1645-1659. http://hdl.handle.net/10251/62849S164516593

Women and Spanish tourism industry

[EN] In this paper we analyze the employment situation of Spanish women, starting with a brief review of the historical background, the institutions created for women and the current situation within the tourism sector. Statistical data about women and their participation in the tourism labor market from different Spanish regions will be presented. European Union legislation and laws regarding protection and prevention of inequality in both genders will be summarized. Today women want to work and promote in their organizations, but there still exists a problem reconciling work and family life, despite their support. Inequality in reward and promoting policies still remain in Spain, most cases in hotels and restaurants.Bustamante Reyes, G.; Canós-Darós, L. (2015). Women and Spanish tourism industry. International Journal of Business, Humanities and Technology. 5(3):20-27. http://hdl.handle.net/10251/74236S20275

Enfoques sobre la toma de decisiones

En este trabajo presentamos diferentes enfoques sobre la toma de decisiones: directivo racional, comportamiento satisfactor, procedimiento organizacional, paradigma político y estilos de decisión. El conocimiento de estos diversos puntos de vista permite conocer mejor el proceso de toma de decisiones.Canós Darós, L.; Maheut, JPD. (2023). Enfoques sobre la toma de decisiones. http://hdl.handle.net/10251/19407