Development of a Data Management System for Students' Final Year Projects Case Study: Department of Information Systems

With the advances of information technology nowadays, it is more than appropriate for an educational institution to make use of the existing technology to ease the process of managing students' data and grades. One of the applications needed by the Information Systems department is a data management system for student's final year projects that can manage their grades and generate full reports. This system will be developed as a web-based system, with access limited only to the university's local network. To design this new system, analyses of the current final year project procedure, data and grade management will be conducted. The results of the analyses will form the foundation of the design and development of a database management system – the core support of the data management system. The interface of the system will be designed and built on the principles of USAbility. It is aimed that both the department's administration and the Head of Department can benefit from using this system to input, manage and view students' final year projects and the respective grades

Rancangan Aplikasi Customer Service Pada PT. Lancar Makmur Bersama

This research is based on the need of an organized customer service system for PT. Lancar Makmur Bersama. PT. Lancar Makmur Bersama is a company that engaged in sales engineering tools. This company has many customers, therefore the customer service would be necessary to regulate and maintain good relationships with customers.The main problem faced by this company is often complaint from customers is not responded properly and information about the complaint is not documented. In addition, the activity of selling goods to customers are also not recorded properly. This research produced a system design using prototyping methods, and UML (Unified Modeling Language). The designed system could organized and documenting every complaints, feedbacks, and questions from customers, so that if there is problem that can be followed immediately