Penggunaan Teknologi Informasi Online dalam Kecepatan Pelayanan dan Pengamanan pada Bank Bca Makassar (sebuah Studi Komunikasi Organisasi)

Toward the era of globalization, information and communication technology systems are increasingly required the company, particularly in improving the good of the flow of information, speed of service and data security in the banking world. The aims of this study are (1) to analyze the effectiveness of the using of online communication technologies in the service system and security at BCA Makassar, (2) analyze the constraints in the use of online communication technologies in Makassar BCA. This type of survey is a descriptive qualitative research (Qualitative Descriptive). Qualitative descriptive aims to outline the benefits of using online communication technologies in Makassar BCA bank in the speed of service and security aspects of an organization's data .The results showed that the using of technology to process online information services and security products and services at the Main Branch of the Bank of Makassar is very efficient. Online information technology encourage branches to be more focused on delivering solutions to its customers . The effort is part of a change in the BCA approach initially focus on products to be more focus on the customer (customer oriented), using a data storage center on a large scale. In addition, research also shows that the security threat posed by the use of online information technology systems. Normally, this threat is addressed to the user that in fact weak in terms of tech awareness. Some of the threats that often arise, among others; burglary atm card, typo -site or website forgings, key - logger is a virus or trojan hidden and duty to record every key typed user input keyboard, and the man in the middle attack