22 research outputs found

    More-than-human emotions: Multispecies emotional labour in the tourism industry

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    The concept of emotional labour has been subject to critique, evaluation, development and extension over the last 35 years, but it remains firmly anthropocentric. This article begins to address this shortcoming by illustrating some of the productive potential of extending the concept of emotional labour to include more-than-human and multispecies perspectives. Organisations are not solely human phenomena, but research usually fails to consider the role of nonhumans in work in contemporary capitalism. Using the example of trail horses in tourism, I argue that some nonhuman animals should be considered workers, and that they do perform emotional labour in service to commercial organisations. More-than-human and multispecies perspectives capture some of the complexities of everyday organisational practices, and can inform feminist research attuned to the experiences of marginalised others, human and nonhuman

    Indian reserves in Canada Development problems of the Stoney and Peigan reserves in Alberta

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    SIGLEBibliothek Weltwirtschaft Kiel B 208,471 / FIZ - Fachinformationszzentrum Karlsruhe / TIB - Technische InformationsbibliothekDEGerman

    Walking on country with Bana Yarralji Bubu: a model for Aboriginal social enterprise tourism

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    The purpose of this research is to describe a model for Aboriginal Social enterprise tourism developed by an Aboriginal Family. This research examines the relationship between the operation of the business and the vision guiding the business owners through a qualitative case study of Bana Yarralji Bubu a tourism social enterprise in northern Queensland Australia. The business owners have used a holistic sustainability approach to pursue their cultural, environmental, well being and economic goals. This research finds however that efforts spent on achieving multi dimensional benefits have occurred at the expense of business development and profitability. The research also demonstrates that business development has been impacted both by negative social capital existing in the local commuinty as well as external factors such as land use planning and land administration systems, the political environment and the tourism market. A new model is therefore prposed that situates the tourism social enterprise relative to influences that clan relationships combined with the external forces create additional inhibiting and enabling conditions that affect the realisation of business goals and overall sustainability. This research uses the term Aboriginal social enterprise tourism as it refers to mainland Australian Aboriginal tourism opportunities, recognising that this term is most appropriately used to refer to the specific identity fo mainland Aboriginal peoples within Australia on a national level. The term Indigenous is used in the international context
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