'I was just gobsmacked': care workers responses to BBC Panoramas 'Undercover care: the abuse exposed': invoking mental states as a means of distancing from abusive practices

This paper draws upon discourse analytic techniques and discursive psychology to examine how care workers build accounts of viewing the BBC Panorama programme “Undercover Care: The Abuse Exposed” which graphically documented the abuse of people with learning disabilities in a residential care setting. 56 interviews were conducted as part of a project concerning adult safeguarding. The analysis considers how careworkers report their reactions and the interactional strategies they use to construct themselves as shocked and disbelieving and thus, as oppositional to the extreme practices in the programme. Their role as careworkers, and therefore as ‘insiders’ of the industry that allowed such abuse to happen, makes matters of stake and agency live issues for this particular group; and constructions of ‘shock’ and ‘disbelief’ are potential ways for participants to distance themselves from the abuse shown in the programme. More broadly, these data show how the invocation of mental states contributes to the management of other discursive business, namely, that of fending off any association with the aforementioned extreme practices

Transport policies and programme 1983-84

SIGLELD:9025.8564(1982-84) / BLDSC - British Library Document Supply CentreGBUnited Kingdo

Transport policies and programme 1981/82

2.20SIGLELD:9025.8564(1981/82). / BLDSC - British Library Document Supply CentreGBUnited Kingdo

Minerals subject plan Proposed modifications

SIGLELD:f82/0379 / BLDSC - British Library Document Supply CentreGBUnited Kingdo

Buckinghamshire County structure plan Proposed alterations 1981: report on public consultation

SIGLELD:f82/1418. / BLDSC - British Library Document Supply CentreGBUnited Kingdo

Buckinghamshire county structure plan The first five years

SIGLELD:5908.98813(3) / BLDSC - British Library Document Supply CentreGBUnited Kingdo

Annex B to Buckinghamshire County Council's local transport plan Annual progress report for 2001-2002: finance forms LTP-F1 to F4

SIGLEAvailable from British Library Document Supply Centre-DSC:5290.04888(2001/2002 pt B) / BLDSC - British Library Document Supply CentreGBUnited Kingdo

Local Transport Plan - volume 1 2000/01 - 2004/05; for Buckinghamshire County Council

Vol 1 of 2SIGLEAvailable from British Library Document Supply Centre-DSC:m00/11596 / BLDSC - British Library Document Supply CentreGBUnited Kingdo

Colne Valley Park Historic Landscape Characterisation

The Colne Valley Park Historic Landscape Characterisation (HLC) project was carried out by Buckinghamshire County Council and Groundwork Trust of the Colne Valley Regional Park and was funded by the Aggregates Levy Sustainability Fund as rebursed by English Heritage. The project complements the county HLC databases maintained by Buckinghamshire, Hertfordshire and Surrey County Councils. As well as providing a detailed and cohesive historic landscape characterisation for the Park, this database includes additional information on historic farmsteads and estates, boundaries, routeways and waterways. The report provides a detailed summary of this database focussing on the impact of aggregates extraction and settlement expansion in the twentieth century