Definindo um Sistema de Monitoramento em Tempo real para o Transporte Público da Cidade de Manaus

The management of public transportation suffers from the difficultyof predicting population growth and consequently meet its demandsin terms of quality and safety. With regard to safety, several computersystems have emerged to help prevent and treat transportproblems, such as detour of routes and speeding. However, in thecontext of the Manaus city, these systems cannot: (a) detect specificobjects (firearms, knives, among others) to identify assaults; and (b)identify overcrowding in means of transportation. The inclusion ofthese functionalities with the above mentioned ones may allow accessto more information to subsidize decision making and improvethe quality of security offered by the public transportation service.This article presents a proposal for an intelligent system to monitorthe safety of a bus related to the above mentioned points. In orderto raise the requirements and propose the graphical interface of thesystem, the techniques of benchmarking and focus group were used.The prototype presented allows simulating how the informationwould be presented to those responsible for monitoring the bus,in addition to generating reports for monitoring the history of themeans of transport and to support decision making regarding thesafety of passengers and servers