Engaging audiences with difficult pasts: the Voices of ’68 Project at the Ulster Museum, Belfast

Can history museums influence the relationship between divided communities? This paper explores why an initially modest collaboration between the authors and the Ulster Museum on the non‐violent Northern Ireland Civil Rights Movement of 1968/69, eventually had substantial impact beyond the museum’s walls. Having placed the Northern Ireland Civil Rights Movement within the context of both the international protests of 1968 and the specific environment of Northern Ireland, particularly the virtual civil war known as the Troubles, the paper turns to the role of museums in responding to the legacy of this past, and the evolving practice of the Ulster Museum, as background to the project. The latter began as a limited intervention within an existing display, based on oral histories and underpinned by the theory of ‘agonism’, proposing that divided communities must learn to live with difference. It eventually included exhibitions, workshops, school study days, curricular materials and online provision. It has directly influenced the Northern Ireland GCSE History Curriculum and been held up as an example of good practice within the province’s peace process. The paper discusses why the project succeeded – location within a national museum; credibility with protagonists, academics, communities and audiences; starting small; a willingness to take risks and share control; multiple perspectives; and an acceptance that not everyone will be satisfied. With a version of the Voices of 68 exhibition now installed in the Museum’s permanent gallery, the next challenges are longitudinal studies on its impact and assessing the approach’s relevance to other museums working in post‐conflict societies