Maturity model for the Structural Elements of Coordination Mechanisms on the collaborative planning process

[ENG] Collaborative Planning (CP) can be defined as a joint decision making process for aligning plans of individual Supply Chains (SC) members with the aim of achieving a certain degree of coordination (Stadler, 2009). Coordination means identification and classification of existing interdependencies (Li et al., 2002). Different coordination processes manage different types of interdependencies. Coordination should be considered different from integration in that where coordination takes the target for granted, integration often involves determining this target simultaneously with the aligning of allocation decisions (Oliva and Watson, 2010). Typical features of supply chain coordination processes include demand planning (DP), supply planning (SP), available-to-promise/ capacity-to-promise (ATP/CTP), manufacturing planning, distribution planning (DP), etc. Generally, the execution of process depends on proper information management. Coordination mechanisms in supply chain should be tools by which, every member of a supply chain can achieve more benefits. Thus, organizations need to develop strategically aligned capabilities not only within the company itself, but also among the organizations that are part of its value-adding networks. Additionally, processes are now viewed as assets requiring investment and development as they mature. Thus the concept of process maturity is becoming increasingly important as firms adopt a process view of the organization

Sistemas de Información en las redes de suministro desde una perspectiva operacional: una revisión de la literatura

[ESP] Un nuevo comportamiento por parte de las organizaciones surge con la creciente colaboración entre empresas pertenecientes a una misma Red de Suministro (RdS). Las Tecnologías de Información (TI) y Sistemas de Información (SI) dan soporte a dicha colaboración, favoreciendo el flujo de información entre diferentes entidades de la RdS sin que éstas modifiquen sus propias soluciones tecnológicas, debido a la existencia de plataformas que permiten vincular SI de diferentes nodos de la RdS. Un Sistema de Información es un conjunto de recursos humanos, materiales, financieros, tecnológicos, normativos y metodológicos, organizado para brindar, a quienes operan y a quienes adoptan decisiones en una organización, la información que requieren (Saroka, 2002). Según Checkland y Holwell (1998) el objetivo básico de un SI es proporcionar de forma adecuada datos e información a la organización, mediante el uso de TI, siendo esta información relevante para las actividades dinámicas tanto de la organización como de sus miembros. Los sistemas de información se pueden clasificar en Sistema de Información de Apoyo a las Operaciones y Sistema de Información de Apoyo Gerencial. Se habla de SI de Apoyo a las Operaciones cuando el SI registra las transacciones del nivel operativo mientras que el SI de Apoyo Gerencial se emplea para tomar decisiones. A pesar de hacer esta distinción, los dos tipos de SI, no deben de tratarse de forma excluyente, ya que siempre existirá flujo de información y datos desde el SI operacional hacia el SI gerencial

Towards a framework for inter-enterprise architecture to boost collaborative networks

A complete Inter-Enterprise Architecture should be conformed to a framework, a methodology and a modelling language. In this sense, this paper proposes an initial Framework for Inter-Enterprise Architecture (FIEA), which organizes, stores, classifies and communicates in a conceptual level the elements of the Inter-Enterprise Architecture (IEA) and their relationships, ensuring their consistency and integrity. This FIEA provides a clear picture about the elements and perspectives that make up the collaborative network and their inter-relationships, supported for technology base on the Internet for its inter-operation.This research has been carried out for the project “Sistema de ayuda a la toma de decisiones ante decisiones no programadas en la planificación jerárquica de la producción (ADENPRO-PJP)” Ref. SP20120703 Universitat Politècnica de València.Vargas, A.; Boza García, A.; Cuenca, L.; Ortiz Bas, Á. (2013). Towards a framework for inter-enterprise architecture to boost collaborative networks. En On the Move to Meaningful Internet Systems: OTM 2013 Workshop. Springer Verlag (Germany). 179-188. https://doi.org/10.1007/978-3-642-41033-8_26S179188Cuenca, L., Boza, A., Ortiz, A.: Enterprise Architecture Framework with Early Business/ICT Alignment for Extended Enterprises. In: Ortiz, Á., Franco, R.D., Gasquet, P.G. (eds.) BASYS 2010. IFIP AICT, vol. 322, pp. 11–18. Springer, Heidelberg (2010a)Vargas, A., Boza, A., Cuenca, L., Sacala, I.: Inter-Enterprise Architecture and Internet of the Future. In: Camarinha-Matos, L.M., Tomic, S., Graça, P. (eds.) DoCEIS 2013. IFIP AICT, vol. 394, pp. 25–32. Springer, Heidelberg (2013)Camarinha-Matos, L., Afsarmanesh, H.: Collaborative networks: Reference Modeling. Media, Springer Science + Business (2008)European Commission European Society and Media: Dygital Business Ecosystems. Office for Official Publications of the European Communities, Luxembourg (2007)Future Internet Enterprise Systems (FInES) Cluster: FInES Research Roadmap 2025, http://cordis.europa.eu/Vargas, A., Boza, A., Cuenca, L., Ortiz, A.: The importance of strategic alignment in enterprise collaboration. In: Prado-Prado, J.C. (ed.) Annals of Industrial Engineering 2012, pp. 1–8. Springer, London (2013)Henderson, J., Venkatraman, N.: Strategic alignment: Leveraging information technology for transforming organizations. IBM Systems Journal 32(1), 472–484 (1993)Vargas, A., Boza, A., Cuenca, L.: Lograr la alineación estratégica de negocio y las tecnologías de la información a través de Arquitecturas Empresariales: Revisión de la Literatura. In: XV Congreso de Ingeniería de Organización, Cartagena-España, pp. 1061–1070 (2011a)ISO 15704: Industrial automation systems - Requirements for enterprise-reference architectures and methodologies (2000)Kosanke, K.: CIMOSA Primer on key concepts, purpose and business value. CIMOSA Association, http://cimosa.cnt.pl/Cuenca, L., Boza, A., Ortiz, A.: An enterprise engineering approach for the alignment of business and information technology strategy. International Journal of Computer Integrated Manufacturing 24(11), 974–992 (2011)Vernadat, F.: Enterprise modelling and integration: From fact modelling to Enterprise Interoperability (2003)Vargas, A., Boza, A., Cuenca, L.: Towards Interoperability Through Inter-Enterprise Collaboration Architectures. In: Meersman, R., Dillon, T., Herrero, P. (eds.) OTM-WS 2011. LNCS, vol. 7046, pp. 102–111. Springer, Heidelberg (2011)Plaza, J., Burgos, J., Carmona, E.: Measuring Stakeholder Integration: Knowledge, Interaction and Adaptational Behavior Dimensions. Journal of Business Ethics 93, 419–442 (2010)Camarinha-Matos, L.M., Afsarmanesh, H.: Collaborative networks: A new scientific discipline, pp. 439–452 (2005)Afsarmanesh, H., Msanjila, S.: Inter-organizational trust in VBEs. In: Camarinha-Matos, L.M., Afsarmanesh, H., Ollus, M. (eds.) Methods and Tools for Collaborative Networked Organizations. Springer (2008)Mehandjiev, N., Grefen, P.: Dynamic business process formation for instant virtual enterprises, London (2010)Kosanke, K., Vernadat, F., Zelm, M.: CIMOSA: enterprise engineering and integration. Computers in Industry 40, 83–97 (1999)Chen, D., Vallespir, B., Doumeingts, G.: GRAI integrated methodology and its mapping onto generic enterprise reference architecture and methodology. Computers in Industry 33, 387–394 (1997)IFIP: GERAM: Generalised Enterprise Reference Architecture and Methodology. In: International Federation for Information Processing, http://dl.ifip.org/index.php/index/indexOrtiz, A., Lario, F., Ros, L.: Enterprise Integration—Business Processes Integrated Management: a proposal for a methodology to develop Enterprise Integration Programs. Computers in Industry 40, 155–171 (1999)Cuenca, L., Ortiz, A., Boza, A.: Business and IS/IT strategic alignment framework. In: Camarinha-Matos, L.M., Pereira, P., Ribeiro, L. (eds.) DoCEIS 2010. IFIP AICT, vol. 314, pp. 24–31. Springer, Heidelberg (2010b)THE OPEN GROUP: TOGAF, http://www.opengroup.org/togaf/Vesterager, J., T{\o}lle, M., Bernus, P.: VERA: Virtual Enterprise Reference Architecture. In: GMNBook, GLOBEMEN Final Plenary (2002)Chalmeta, R., Grangel, R.: ARDIN extension for virtual enterprise integration. The Journal of Systems and Software 67 (2003

Lograr la alineación estratégica de negocio y las tecnologías de la información a través de Arquitecturas Empresariales: Revisión de la Literatura

[ESP] El objetivo del estudio realizado es llevar a cabo una aproximación al concepto de alineación estratégica del negocio con la tecnología de información (TI) y al concepto de ingeniería empresarial (IE) en un enfoque de arquitecturas empresariales (AE). Para lograr este objetivo se presenta en primer lugar la metodología utilizada en la selección de los artículos científicos, y en segundo lugar, el análisis y la clasificación de los artículos encontrados, así como, las conclusiones finales

A model-driven DSS architecture for delivery management in collaborative supply chains with lack of homogeneity in products

This is an Accepted Manuscript of an article published by Taylor & Francis in Production Planning & Control: The Management of Operations on 2014, available online: http://www.tandfonline.com/10.1080/09537287.2013.798085Uniform product deliveries are required in the ceramic, horticulture and leather sectors because customers require product homogeneity to use, present or consume them together. Some industries cannot prevent the lack of homogeneity in products in their manufacturing processes; hence, they cannot avoid non-uniform finished products arriving at their warehouses and, consequently, fragmentation of their stocks. Therefore, final uniform product amounts do not match planned production ones, which frequently makes serving previous committed orders with homogeneous quantities impossible. This paper proposes a model-driven decision support system (DSS) to help the person in charge of delivery management to reallocate the available real inventory to orders to satisfy homogenous customer requirements in a collaborative supply chain (SC). The DSS has been validated in a ceramic tile collaborative SC.This research has been carried out within the framework of the project funded by the Spanish Ministry of Economy and Competitiveness (Ref. DPI2011-23597) and the Polytechnic University of Valencia (Ref. PAID-06-11/1840) entitled 'Methods and models for operations planning and order management in supply chains characterized by uncertainty in production due to the lack of product uniformity' (PLANGES-FHP). Also, we thank the comments and suggestions made by the Editors and the Reviewers. In our opinion, these changes have improved the quality of the paper.Boza García, A.; Alemany Díaz, MDM.; Alarcón Valero, F.; Cuenca, L. (2014). A model-driven DSS architecture for delivery management in collaborative supply chains with lack of homogeneity in products. Production Planning and Control. 25(8):650-661. https://doi.org/10.1080/09537287.2013.798085S650661258Abid, C., D’amours, S., & Montreuil, B. (2004). Collaborative order management in distributed manufacturing. International Journal of Production Research, 42(2), 283-302. doi:10.1080/00207540310001602919Akkermans, H., Bogerd, P., & van Doremalen, J. (2004). Travail, transparency and trust: A case study of computer-supported collaborative supply chain planning in high-tech electronics. European Journal of Operational Research, 153(2), 445-456. doi:10.1016/s0377-2217(03)00164-4Alarcón, F., Alemany, M. M. E., Lario, F. C., & Oltra, R. F. (2011). La falta de homogeneidad del producto (FHP) en las empresas cerámicas y su impacto en la reasignación del inventario. Boletín de la Sociedad Española de Cerámica y Vidrio, 50(1), 49-58. doi:10.3989/cyv.072011Alarcón, F., Alemany, M. M. E., & Ortiz, A. (2009). Conceptual framework for the characterization of the order promising process in a collaborative selling network context. International Journal of Production Economics, 120(1), 100-114. doi:10.1016/j.ijpe.2008.07.031Alemany, M. M. E., Alarcón, F., Lario, F.-C., & Boj, J. J. (2011). An application to support the temporal and spatial distributed decision-making process in supply chain collaborative planning. Computers in Industry, 62(5), 519-540. doi:10.1016/j.compind.2011.02.002Alemany, M. M. E., Alarcón, F., Ortiz, A., & Lario, F.-C. (2008). Order promising process for extended collaborative selling chain. Production Planning & Control, 19(2), 105-131. doi:10.1080/09537280801896011Alemany, M. M. E., Lario, F.-C., Ortiz, A., & Gómez, F. (2013). Available-To-Promise modeling for multi-plant manufacturing characterized by lack of homogeneity in the product: An illustration of a ceramic case. Applied Mathematical Modelling, 37(5), 3380-3398. doi:10.1016/j.apm.2012.07.022Arshinder, Kanda, A., & Deshmukh, S. G. (2008). Supply chain coordination: Perspectives, empirical studies and research directions. International Journal of Production Economics, 115(2), 316-335. doi:10.1016/j.ijpe.2008.05.011Azevedo, A. ., & Sousa, J. . (2000). A component-based approach to support order planning in a distributed manufacturing enterprise. Journal of Materials Processing Technology, 107(1-3), 431-438. doi:10.1016/s0924-0136(00)00680-4Balakrishnan, A., & Geunes, J. (2000). Requirements Planning with Substitutions: Exploiting Bill-of-Materials Flexibility in Production Planning. Manufacturing & Service Operations Management, 2(2), 166-185. doi:10.1287/msom.2.2.166.12349Bhakoo, V., Singh, P., & Sohal, A. (2012). Collaborative management of inventory in Australian hospital supply chains: practices and issues. Supply Chain Management: An International Journal, 17(2), 217-230. doi:10.1108/13598541211212933Bititci, U., Turner, T., Mackay, D., Kearney, D., Parung, J., & Walters, D. (2007). Managing synergy in collaborative enterprises. Production Planning & Control, 18(6), 454-465. doi:10.1080/09537280701494990Boza, A., Ortiz, A., & Cuenca, L. (2010). A Framework for Developing a Web-Based Optimization Decision Support System for Intra/Inter-organizational Decision-Making Processes. IFIP Advances in Information and Communication Technology, 121-128. doi:10.1007/978-3-642-14341-0_14Framinan, J. M., & Leisten, R. (2009). Available-to-promise (ATP) systems: a classification and framework for analysis. International Journal of Production Research, 48(11), 3079-3103. doi:10.1080/00207540902810544Gomes da Silva, C., Figueira, J., Lisboa, J., & Barman, S. (2006). An interactive decision support system for an aggregate production planning model based on multiple criteria mixed integer linear programming. Omega, 34(2), 167-177. doi:10.1016/j.omega.2004.08.007Hernández, J. E., Poler, R., Mula, J., & Lario, F. C. (2010). The Reverse Logistic Process of an Automobile Supply Chain Network Supported by a Collaborative Decision-Making Model. Group Decision and Negotiation, 20(1), 79-114. doi:10.1007/s10726-010-9205-7Holweg, M., & Pil, F. K. (2007). Theoretical perspectives on the coordination of supply chains. Journal of Operations Management, 26(3), 389-406. doi:10.1016/j.jom.2007.08.003Jagdev, H. S., & Thoben, K.-D. (2001). Anatomy of enterprise collaborations. Production Planning & Control, 12(5), 437-451. doi:10.1080/09537280110042675Kubat, C., Öztemel, E., & Taşkιn, H. (2007). Decision support systems in production planning and control. Production Planning & Control, 18(1), 1-2. doi:10.1080/09537280600940572Lambert, D. M., & Cooper, M. C. (2000). Issues in Supply Chain Management. Industrial Marketing Management, 29(1), 65-83. doi:10.1016/s0019-8501(99)00113-3Lejeune, M. A., & Yakova, N. (2004). On characterizing the 4 C’s in supply chain management. Journal of Operations Management, 23(1), 81-100. doi:10.1016/j.jom.2004.09.004Okongwu, U., Lauras, M., Dupont, L., & Humez, V. (2011). A decision support system for optimising the order fulfilment process. Production Planning & Control, 23(8), 581-598. doi:10.1080/09537287.2011.566230Pibernik, R. (2006). Managing stock‐outs effectively with order fulfilment systems. Journal of Manufacturing Technology Management, 17(6), 721-736. doi:10.1108/17410380610678765Poler, R., Hernandez, J. E., Mula, J., & Lario, F. C. (2008). Collaborative forecasting in networked manufacturing enterprises. Journal of Manufacturing Technology Management, 19(4), 514-528. doi:10.1108/17410380810869941Romano, P. (2003). Co-ordination and integration mechanisms to manage logistics processes across supply networks. Journal of Purchasing and Supply Management, 9(3), 119-134. doi:10.1016/s1478-4092(03)00008-6Zschorn, L. (2006). An extended model of ATP to increase flexibility of delivery. International Journal of Computer Integrated Manufacturing, 19(5), 434-442. doi:10.1080/0951192050039903

Strategy of online assessment in case study methodology. A particular case in the subject enterprise computer tools

In this paper we propose that students be involved in active online learning, initially working with casestudy in order to deep in the theme and secondly participating in the evaluation process, assessing the work of other classmates. If students are actively engaged in their learning they will improve their motivation on the subject. The strategy of online assessment in case study methodology has been developed in the subject named “Enterprise Computer Tools”.Boza Garcia, A.; Cuenca González, ML. (2014). Strategy of online assessment in case study methodology. A particular case in the subject enterprise computer tools. En ICERI proceedings. 7th International Conference of Education, Research and Innovation (ICERI). Seville, SPAIN, NOV 17-19, 2014. International Association of Technology, Education and Development. 3207-3211. http://hdl.handle.net/10251/63319S3207321

Experiencia de intercambio de liderazgo en dos trabajos en equipo

[EN] An important aspect of team building is the heterogeneity of its members to enrich the discussion and take on different roles. However, it is not always possible to select teammates and each member has to adapt to his or her group. The aim is to move the student out of its "comfort zone" so it has to assume different roles. This communication presents the results of an experience of teamworks which were formed by pairs of students. The leadership role had to be exchanged in the development of two collaborative works. The experience has revealed that students perceive that their contributions to the partner (leader) are greater than those received when he or she has the leader role. In addition, students assess in a positive way the method followed according with its personal experience, however, this does not happen when they assess from an general perspective. They prefer the traditional method, sharing the implication in the work equally and leaderless teamworks which is understandable for their resistance to change and for assuming roles perhaps not previously assumed.[ES] Un aspecto importante en la formación de equipos es la heterogeneidad de sus miembros para enriquecer la discusión y asumir diferentes funciones. Sin embargo, no siempre es posible seleccionar a los compañeros de equipo y cada integrante debe adaptarse a su contexto grupal. El objetivo perseguido es sacar al alumno de su “zona de confort” para así tener que asumir diferentes roles. La presente comunicación expone los resultados de una experiencia de trabajo en equipo donde éstos estaban formados por parejas de estudiantes que debían intercambiar el rol de líder en el desarrollo de dos trabajos colaborativos. La experiencia ha permitido conocer que los alumnos perciben que las aportaciones que realizan al compañero (líder) son mayores que las que recibe cuando él o ella actúa como líder. Además, los alumnos valoran positivamente el método seguido en su experiencia personal, sin embargo, esto no ocurre cuando lo evalúan desde una perspectiva general, donde prefieren el método tradicional con una implicación por igual en los trabajos (sin liderazgo), lo cual es entendible por su resistencia al cambio y por tener que asumir un rol quizás no asumido previamente.Boza García, A.; Cuenca González, ML. (2016). Experiencia de intercambio de liderazgo en dos trabajos en equipo. En In-Red 2016. II Congreso nacional de innovación educativa y docencia en red. Editorial Universitat Politècnica de València. https://doi.org/10.4995/INRED2016.2016.4380OC

Sistema de Ayuda a la Toma de Decisiones para la gestión de Incidencias

[ES] Este artículo aborda los DSS, sistemas de ayuda a la toma de decisiones, cuando estas deben tomarse por incidencias en la empresa. La incidencia no es más que un evento no programado por la empresa, que puede repercutirnos negativamente en la empresa. Con lo que tenemos que crear métodos para actuar en su resolución de forma rápida y eficaz. Lo principal es definir los tipos de decisión por su forma de resolución, tanto por estar guiadas por las políticas y las normas de la empresa, como por quien toma las decisiones, creando una jerarquía en la toma de decisiones en la empresa, y dando importancia a una adecuada recogida de información y un tratamiento efectivo de la misma por la organización.[EN] This article talks about how the DSS (Decision Support Systems), working in support of decision making when these incidents are given by the company. The incidence is an event not expected by the company, which may have a negative impact in the company. So, it is necessary developing methods to act on its resolution quickly and efficiently. The main thing is to define the types of decisions by way of resolution, both being guided by the policies and rules of the company, as the decision maker, creating a hierarchy in decision-making in the company, and giving importance a good collection of information and the most effective treatment of this for use in the company.Esta investigación se ha llevado a cabo en el marco del proyecto financiado por el Vicerrectorado de Investigación de la Universitat Politècnica de València titulado “Sistema de ayuda a la toma de decisiones ante decisiones no programadas en la planificación jerárquica de la producción (ADENPRO-PJP)” Ref. SP20120703.Valero, R.; Boza García, A.; Vicens Salort, E. (2013). Sistema de Ayuda a la Toma de Decisiones para la gestión de Incidencias. En Industrial Engineering and Complexity Management. Grupo INSISOC. 1043-1049. http://hdl.handle.net/10251/78108S1043104