I ntroduction

Peer Reviewedhttp://deepblue.lib.umich.edu/bitstream/2027.42/90145/1/phco.20.18.347S.34608.pd

Evolution and Pathophysiology of Chronic Systolic Heart Failure

Peer Reviewedhttp://deepblue.lib.umich.edu/bitstream/2027.42/90037/1/phco.20.18.349S.34605.pd

RateMyProfessors com: Testing Assumptions about Student Use and Misuse

Since its inception in 1999, the RateMyProfessors.com (RMP.com) website has grown in popularity and, with that, notoriety. In this research we tested three assumptions about the website: (1) Students use RMP.com to either rant or rave; (2) Students who post on RMP.com are different from students who do not post; and (3) Students reward easiness by giving favorable quality ratings to easy instructors. We analyzed anonymous self-report data on use of RMP.com from 208 students at a regional public university and RMP.com ratings of 322 instructors at that university. Our findings suggest that (1) student motivations for posting on the website are wide ranging and moderate in tone; (2) few student characteristics differentiate those who post from those who do not post on the website; and (3) although easiness and quality are highly correlated, discipline differences in easiness but not in quality suggest that students can, and do, discriminate between easiness and quality. We concur with previous researchers (e.g., Otto, Sanford, & Ross, 2008) that, although the site is limited, RMP.com has more validity than generally assumed. Accessed 7,670 times on https://pareonline.net from May 05, 2010 to December 31, 2019. For downloads from January 1, 2020 forward, please click on the PlumX Metrics link to the right

Student Consensus on RateMyProfessors com

At the same time as some faculty committees and corporations are appealing to the use of online ratings from RateMyProfessors.com to inform promotion decisions and nationwide university rankings, others are derogating the site as an unreliable source of idiosyncratic student ratings and commentary. In this paper we describe a study designed to test the assumption that student\u27s ratings are unreliable. The sample included 366 instructors with 10 or more student ratings. Contrary to the assumption that student\u27s ratings are unreliable, variance in student\u27s ratings about a given instructor was similar across number of raters, with 10 raters showing the same degree of consensus as 50 or more raters. Students showed the most consensus about instructors who were among the top third of the distribution in quality, and this effect occurred even among instructors rated as the most difficult. Taken alongside other investigations of RateMyProfessors.com and the broad literature on student evaluations of teaching, our findings suggest that students who use RateMyProfessors.com are likely providing each other with useful information about quality of instruction. Accessed 9,408 times on https://pareonline.net from November 07, 2011 to December 31, 2019. For downloads from January 1, 2020 forward, please click on the PlumX Metrics link to the right

Effect of High‐Dose Sodium Bicarbonate on the Vasopressor Effects of Epinephrine During Cardiopulmonary Resuscitation

Peer Reviewedhttp://deepblue.lib.umich.edu/bitstream/2027.42/90107/1/j.1875-9114.1995.tb02876.x.pd

Carvedilol: Therapeutic Application and Practice Guidelines

Peer Reviewedhttp://deepblue.lib.umich.edu/bitstream/2027.42/90381/1/j.1875-9114.1998.tb03895.x.pd

The antecedents of customer satisfaction in a financial institution : a qualitative study

The following is a case study report on the Cape Town business unit of Standard Bank Properties. The research project falls within the ambit of services marketing which introduces several unique management challenges for service businesses that sell services as a core offering. The principal aim of the case study is to gain an understanding of why customers bank at the business unit and to discover what aspects are critical to customer satisfaction. A further goal of the research is to examine how the business unit could improve customer satisfaction and to highlight any impediments to further improving customer satisfaction at the business unit. It is generally regarded that quality customer service is essential to building customer relationships and hence the research project emphasis on services marketing and customer satisfaction within a financial services context. The paper commences with an overview of the South African Banking Sector and its unique challenges such as the Financial Service Charter and newly introduced legislation such as Financial Intelligence Centre Act. The case study will specifically investigate the property finance industry and a detailed analysis of the business unit's operations and process flow will also be undertaken. The reason for this background information is to assist the reader to understand how the business unit operates. The research project will investigate four unique differences between goods marketing and services marketing whereafter three theoretical propositions are introduced, namely the dyadic interaction and service encounter, the Service Profit Chain and finally Relationship Marketing. Evidence in the form of a narrative will be led from insights obtained from interviews conducted with customers and staff at the business unit against these propositions with support (or otherwise) from independent surveys and documents from the business unit. The result of this analysis is the identification of several areas of concern specifically: New employees and the service encounter, Problems with FICA, Lack of a customer complaint handling system, Empowerment issues, Turnaround times, Reliance on key staff These insights together with the evidence from the literature review will be analysed and several recommendations made to improve customer service and ultimately customer satisfaction at the business unit. Several recommendations for further research are offered as well as the identification of limitations including but not limited to the specificity of the case study report

Food: An Unrecognized Source of Loop Diuretic Resistance

Peer Reviewedhttp://deepblue.lib.umich.edu/bitstream/2027.42/90131/1/phco.24.6.630.34736.pd

Pharmacotherapy for weight loss: the cardiovascular effects of the old and new agents

Peer Reviewedhttp://deepblue.lib.umich.edu/bitstream/2027.42/108287/1/jcpt12177.pd

Implementing and evaluating virtual patient cases within a team‐based learning pedagogy in a therapeutics course sequence

Peer Reviewedhttps://deepblue.lib.umich.edu/bitstream/2027.42/149331/1/jac51053.pdfhttps://deepblue.lib.umich.edu/bitstream/2027.42/149331/2/jac51053_am.pd