Exploring Design Principles and Design Features for a Business Game to Teach the Relationship Between Business Models and Business Processes

Both business models and business processes represent crucial concepts for research and practice. Since both topics affect each other directly, understanding their connection is essential. However, literature does not provide a teaching concept focusing on their relationship. Using a business game could provide a suitable solution for that purpose due to its features. Therefore, the goal of this paper is to design and evaluate a business game that can be used to teach the relationship between business models and business processes. Towards this end, we apply a design science research approach to build the business game. Based on our identified design requirements, we introduce a set of design principles guiding our design process. Moreover, we demonstrate a prototypical instantiation using design features and evaluate our results with focus groups. Our work contributes to the design knowledge base of business games in the context of business models and business processes

At the Nexus of Business Models and Business Processes: A Systematic Literature Review

Both business models and business processes experienced a lot of research in the past. However, when it comes to the intersection of both topics, extant knowledge seems to be rather scarce, even though research in this field could provide important insights for both theory and practice. The goal of this paper is to synthesize extant work at the nexus of business models and business processes. Towards this end, we performed a systematic literature review and analyzed the results with a grounded theory approach. Three main categories were identified: direct impact, mapping approach, and theoretical classification. Our work could serve as a starting point for future research. In particular, the mapping of specific business models to specific processes seems to be an attractive area for further exploration. This paper contributes to research on business models and business processes by analyzing the current state of the art at the intersection of both topics

Teaching the Change: Integration of Digital Transformation Success Factors into a Simulation Game for Business Process Management

Facing an ever-increasing amount of complexity in the corporate environment due to the digital transformation (DT), executives have started looking inward for solutions to the newly imposed challenges by improving and restructuring the organization’s business processes. Thus, business process change (BPC) management is gaining more importance, being able to combine both incremental and radical changes, imposed by DT. Plenty has been written about BPC and BPC project success; however, the literature lacks an extensive overview of the effects and challenges that arose for business process change management in today’s digital age. Our paper aims at closing this gap by analyzing and classifying the critical success factors involved in organizational change projects in the digital age. Furthermore, we also discuss this topic from the educational perspective by demonstrating the possibilities for integration of the discovered success factors into a simulation model of a serious game, aimed at teaching business process management

Why Do Organizations Change? A Literature Review on Drivers and Measures of Success for Digital Transformation

Conducting digital transformation projects is a challenging task for companies. Overcoming this challenge is key for staying competitive on a rapidly changing market. While a huge number of publications that present a case-based success story exists, drivers and success measures for such changes often remain undisclosed. Our paper addresses at completing this research gap by performing a literature review and deriving the main reasons that triggered the digital transformation and aggregating them into four categories: improvement of business models, business processes, customer experience, and enabling technologies. Simultaneously we analyze discovered articles for the success measures of transformation projects and assign them to the drivers. This contribution has high practical importance since it lays the foundation for the development of models for the prediction of the digital transformation project outcomes. This will allow companies that attempt digital transformation to simulate their changes and to potentially avoid errors during the transformation phase

Companies in Transition: Understanding how the Digital Transformation Affects Business Processes and Their Key Performance Indicators

Digital Transformation (DT) enabled businesses to reshape the way they design, produce, and deliver their products and services, creating a competitive edge. Simultaneously, it enables business process improvement by increasing efficiency and reducing costs. Despite these opportunities, DT projects bear a high risk level and require a structured approach. Thus, mastering the digital competencies is necessary for the future workforce, independently of their position. Current research, however, often keeps the operational level uninvestigated, focusing too much on the top-manager perspective. This paper aims at closing this gap by reviewing the literature on business process transformation and corresponding KPIs in manufacturing companies and validating the findings through expert interviews. We aggregate gained expertise from various perspectives into a KPI overview, combining the KPIs for production, maintenance, sustainability, and IT. This helps to reduce complexity and mitigate the risk of Digital Transformation projects, for example by applying simulation to predict project outcomes

A Decision Model for the Implementation of Blockchain Solutions

Blockchain technology is said to have a tremendous impact on business and society. As blockchain is currently on top of the famous Gartner’s hype cycle, many organizations are beginning to experiment with the technology. However, the majority of these projects fail or are abandoned. Existing decision models that could help to counteract this problem lack important aspects. Therefore, we provide a comprehensive decision model for the implementation of blockchain solutions. Our decision model highlights prerequisites, business and technical considerations, and discusses design decisions of blockchain solutions. Besides the advantages, we show that blockchain technology has limitations that may restrict its application such as a lack of standards. Scholars can apply the decision model for future research, while practitioners can use it to assess and design a potential blockchain implementation