35 research outputs found

    UNmet: The Undergraduate Experience of Basic Need Insecurity at an UNcommon University

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    Virginia Commonwealth University’s (VCU) Dean of Students office submitted a Request for Assistance with needs related to food and housing insecurity and lack of basic funds for students. To address this request, a doctoral Capstone team conducted a problem and context analysis, literature review, student focus groups, and an internal survey of departments. The goal was to explore the undergraduate experience of unmet needs and to identify gaps and overlaps in basic needs support and services already provided at VCU. Findings suggest that students do not know the resources available to them through the Dean of Students office, that students feel variable support in meeting their basic needs by VCU, and that institutional collaboration is limited around data sharing and services. The Capstone team identified critical challenges for the Dean of Students office, the greater VCU community, and strategies to improve the Culture of Care. Recommendations focused on tangible actions for the DOS office and others to make pertaining to basic needs insecurity and reframing the responsibility to reflect a campus-wide mindset, increasing awareness and usage of basic needs services, and leveraging data to maximize support

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