Work-related helping and family functioning: a work-home resources perspective

Using the work–home resources (W-HR) model as an overarching framework, our study seeks to examine the interplay between employees’ provision and receipt of interpersonal organizational citizenship behaviours (OCB-I; i.e. helping behaviours), and its spillover effects on two family outcomes (family performance and marital withdrawal behaviours). Further, we simultaneously test resource depletion (emotional exhaustion) and resource generation (personal accomplishment) mechanisms linking OCB-Is and the family domain. Based on a time-lagged, dual-source study of 320 employees, we found that OCB-I enactment is positively related to both exhaustion (only for those who receive low OCB-Is from colleagues) and personal accomplishment at work (regardless of OCB-I receipt), which interferes with and enriches employees’ family lives, respectively. We discuss the theoretical contributions of these findings to OCB research and the W-HR model

Dispositional empathy, emotional display authenticity, and employee outcomes

With the rise of jobs in the health care sector, research on emotional labor has become of increasing importance. In this study, we follow calls for scholars to include authentic emotional displays alongside the more traditionally examined emotional labor strategies (surface and deep acting) when examining the effects of employees’ emotional performance at work. We theorize that dispositional empathy is an individual difference variable that influences whether and how employees regulate their emotional displays at work, and examine the indirect relationships between dispositional empathy and employees’ self-reported job satisfaction, and objectively measured job performance and sickness absenteeism, through these emotional displays. Additionally, we examine how different types of job stressors (challenge and hindrance stressors) act as boundary conditions for the relationships of empathy with emotional displays and employee outcomes. Results from a study of 156 employees in a public hospital mostly supported our theoretical model. Implications for theory and practice are discussed

The effect of learning goal orientation and communal goal strivings on newcomer proactive behaviours and learning

Learning is central to newcomer socialization, but research has rarely investigated the individual motivations that predict learning. Drawing from motivated action theory, this study examines newcomers’ learning goal orientation and communal goal strivings, and their effects on the different domains of learning through two separate routes of information-seeking and relationship-building proactive behaviours. In Study 1,wed evelop and validate a scale for communal goal strivings, demonstrating the empirical distinctiveness of the proposed construct from related constructs of prosocial motivation and need to belong. Study 2 involved a 2-wave survey of 185 university student interns investigating newcomer learning. The results revealed that learning goal orientation predicted greater information seeking in the form of direct inquiry, which in turn predicted role, organization, and social learning. Communal goal strivings predicted the relationshipbuilding proactive behaviour of networking, and increased social and organization learning. These results underscore the value of goal strivings during socialization and provide a nuanced understanding of the relationships between goal strivings, proactive behaviours, and newcomer learning. Practical implications are discussed