A Machine Learning Framework for Length of Stay Minimization in Healthcare Emergency Department

The emergency departments (EDs) in most hospitals, especially in middle-and-low-income countries, need techniques for minimizing the waiting time of patients. The application and utilization of appropriate methods can enhance the number of patients treated, improve patients’ satisfaction, reduce healthcare costs, and lower morbidity and mortality rates which are often associated with poor healthcare facilities, overcrowding, and low availability of healthcare professionals.  Modeling the length of stay (LOS) of patients in healthcare systems is a challenge that must be addressed for sound decision-making regarding capacity planning and resource allocation. This paper presents a machine learning (ML) framework for predicting a patient’s LOS within the ED. A study of the services in the ED of a tertiary healthcare facility in Uyo, Nigeria was conducted to gain insights into its operational procedures and evaluate the impact of certain parameters on LOS. Then, a computer simulation of the system was performed in R programming language using data obtained from records in the hospital. Finally, the performance of four ML classifiers involved in patients’ LOS prediction: Classification and Regression Tree (CART), Random Forest (RF), K-Nearest Neighbour (K-NN), and Support Vector Machine (SVM), were evaluated and results indicate that SVM outperforms others with the highest coefficient of determination (R2) score of 0.986984 and least mean square error (MSE) value of 0.358594. The result demonstrates the capability of ML techniques to effectively assess the performance of healthcare systems and accurately predict patients’ LOS to mitigate the low physician-patient ratio and improve throughput

Sentiment analysis of electronic word of mouth (E-WoM) on e-learning.

The proliferation of social media and the internet has given people many opportunities to air their views and to be at liberty to say what they feel without hindrance. This is beneficial to commercial organizations and the general well-being of the populace. However, the cost of this freedom is that spamming is practiced with little or no control. This chapter focuses on the electronic word of mouth (eWOM) of opinion holders and the sentiments expressed in eWOM. One of the areas of life impacted by sentiment is electronic learning because it has become a prevalent mode of learning. The study aims to analyze eWOM on e-learning which can help in identifying learners' sentiments. Findings from three thousand tweets show more neutral sentiments, followed by positive sentiments. Suggestions and recommendations as well as the future directions for sentiment analysis of eWOM on e-learning are also discussed in this chapter

A Systematic Review of Applications of Machine Learning and Other Soft Computing Techniques for the Diagnosis of Tropical Diseases

This systematic literature aims to identify soft computing techniques currently utilized in diagnosing tropical febrile diseases and explore the data characteristics and features used for diagnoses, algorithm accuracy, and the limitations of current studies. The goal of this study is therefore centralized around determining the extent to which soft computing techniques have positively impacted the quality of physician care and their effectiveness in tropical disease diagnosis. The study has used PRISMA guidelines to identify paper selection and inclusion/exclusion criteria. It was determined that the highest frequency of articles utilized ensemble techniques for classification, prediction, analysis, diagnosis, etc., over single machine learning techniques, followed by neural networks. The results identified dengue fever as the most studied disease, followed by malaria and tuberculosis. It was also revealed that accuracy was the most common metric utilized to evaluate the predictive capability of a classification mode. The information presented within these studies benefits frontline healthcare workers who could depend on soft computing techniques for accurate diagnoses of tropical diseases. Although our research shows an increasing interest in using machine learning techniques for diagnosing tropical diseases, there still needs to be more studies. Hence, recommendations and directions for future research are proposed