PENGARUH KUALITAS PELAYANAN TERHADAP LOYALITAS NASABAH DENGAN KEPUASAN SEBAGAI VARIABEL INTERVENING PADA BMT KAMPOENG SYARIAH

An increase in the number of BMT Kampoeng Syariah Paiton customers indicates that an increase in the number of these customers is related to customer loyalty. But the high demand for customers is not matched by an increase in service managers. So that the process of making money is experiencing a delay. The purpose of this study was to determine the effect of service quality on customer loyalty with satisfaction as an intervening variable. The population used is customers who use BMT Kampoeng Syariah Paitonlandline services. Based on the results of this study indicate (1) the first hypothesis of the service quality variable (X) to the satisfaction variable (Z) shows that service quality has a positive and significant effect on satisfaction; (2) the similarity hypothesis of the three service quality variables (X) and customer satisfaction with customer loyalty variables (Y) shows that service quality and customer satisfaction have a positive and significant effect on customer loyalty. In testing the direct and indirect effects, the service quality variable (X) on customer loyalty (Y) through satisfaction (Z) shows that satisfaction can mediate the relationship between service quality on customer loyalty with positive result

Community Participation in Forest Conservation as A Forest Fire Mitigation and Adaptation on The Arjuno Mountain

Participatory conservation is an activity to mitigate and adapt to forest and land fires through field farmer school (FFS) activity which forest farmer groups (FFG), non-governmental organizations (NGOs), and academics attend. This research aims to provide an innovative approach to conservation activities with the community, especially on Mount Arjuno, which often experiences forest fires. The results show that local stakeholders and authorities must support community participation in forest conservation. This study shows that FFS (Field Farmer School) activities can facilitate the community in identifying problems and generating ideas for conservation activities through the agroforestry system, mitigation and adaptation of forest and land fires, and edu-ecotourism. Conservation designs and community participation strategic plans are outputs of forest fire mitigation and adaptation activities. The FFS as the methodology used is adequate for knowing what the farmer needs relating to conservation that stakeholders will program. Moreover, generating the conservation activity must be combined with activities to increase the FFG income. So, the FFG will have good welfare

PELAKSANAAN KOMUNIKASI DALAM MENYAMPAIKAN EDUKASI ZISWAF PADA SANTRI PONDOK PESANTREN DARUL ULUM DESA PAITON KEC. PAITON KAB. PROBOLINGGO

Islam memberikan kewajiban dan anjuran untuk membayar zakat, infak, shadaqah dan wakaf (ZISWAF). Kurangnya kesadaran masyarakat akan menunaikan ZISWAF menjadi pembahasan yang menarik untuk dibahas serta menjadi tugas penting bagi para ekonom syariah untuk dapat mensosialisasikan dan memberikan pendampingan serta literasi mengenai peningkatan kesadaran masyarakat akan menunaikan ZISWAF.Tujuan dari pengabdian ini untuk mengetahui pentingnya edukasiliterasi ZISWAF pada santri siswa-siswi di Pondok Pesantren Darul Ulum. Metode pengabdian yang akan dilakukan melalui dua tahap yaitu tahap persiapan dan tahap pelaksanaan. Solusi yang akan diberikan dalam pelaksanaan kegiatan pengabdian ini meliputi 1) membuat bahan materi yang mudah dipahami, 2) Membuat quiz berhadiah. Secara keseluruhan kegiatan yang akan dilaksanakan diharapkan dapat tercapai 100%. Prosentase dari kegiatan persiapan pengabdian 30%, persiapan santri untuk menyimak materi 30%, kesiapan narasumber dalam menyampaikan materi 40%