The Influence of Selected Antecedents of Frontline Employee\u27s Perceptions of Service Recovery Performance

The purpose of this study is to determine the potential impact of selected organizational factors on boundary-spanning-role employees’ perceptions of service recovery performance. This study also aims to assess the impact of service recovery performance on the intention to leave the job and extrinsic job satisfaction. This study uses a sample of frontline employees in Belek, Antalya, Turkey. The empirical findings revealed that education, team work and role ambiguity as frontline job perceptions were found to exert positive influences on the service recovery performance, but, empowerment, reward, and organizational commitment were found to have negative effects on the service recovery performance

Research on knowledge sources used in nursing practices

PubMed ID: 17988767This paper reports a questionnaire-based investigation into the knowledge sources used by nurses in two Turkish university hospitals, and whether these knowledge sources were related to sociodemographic variables. 78.5% of the nurses said that practice should be based on evidence and 75.9% stated that this evidence should come from research. 80.7% stated that evidence-based practice was useful. However, evidence that was not based on research constituted the first three most frequently used sources of knowledge. Sources of evidence-based on research were detected as being in the 4th, 5th, 6th, 8th, and 10th positions regarding the frequency of use. The nurses expressed a belief that nursing practices should be based on evidence, but did not reflect this belief in their behavior. Crown Copyright © 2007

Visual inspection with acetic acid in cervical cancer screening

PubMed ID: 21326031BACKGROUND: Visual inspection with acetic acid (VIA) is an attractive screening method for early-phase cervical cancer in underdeveloped countries. OBJECTIVE: This study addressed the validity of VIA in cervical cancer screening by comparing results with colposcopy findings. METHODS: Of 350 women screened at the Ege University clinic using the Papanicolaou test, colposcopy and VIA were used additionally to screen 50 of these women. Colposcopy, VIA, and Papanicolaou test results were compared. A sociodemographic data questionnaire and a VIA questionnaire were used. RESULTS: When VIA findings were compared with Papanicolaou test findings, the sensitivity of VIA was 82.14%, specificity was 50.00%, positive predictive value (PPV) was 67.64%, and negative predictive value (NPV) was 68.75%. When the method of VIA was compared with colposcopy, VIA had a sensitivity of 85.29%, specificity of 68.75%, PPV of 85.29%, and NPV of 68.75%. CONCLUSIONS: In the screening of cervical cancer, the sensitivity of VIA was high, whereas the corresponding specificity was only at an acceptable level. The PPV and NPV of VIA were found to be high. In other words, the validity of VIA during early-phase screening is high in terms of sensitivity and acceptable for specificity and predictive values. IMPLICATIONS FOR PRACTICE: Visual inspection with acetic acid is an acceptable screening method for cervical cancer and seems to be an efficient and cost-effective method to detect high-level dysplasia. © 2011 Lippincott Williams & Wilkins, Inc

The level of recognition of the symptoms of violence against women by senior year nursing and midwifery students

Background: Violence against women maintains its importance. Nursing and midwifery students should be able to identify symptoms of violence against women. Healthcare providers have received insufficient education, either before or after graduation, for identifying violence cases and for dealing with interfamilial violence against women. Aims: This study is conducted to identify nursing and midwifery students’ ability to recognise symptoms of violence against women. Methods: This cross-sectional study included nursing and midwifery students attending the Ege University, School of Nursing, the Celal Bayar University, Health School of Higher Education and Health School of Izmir Atatürk (N = 557). The convenience sampling method was used. There were 114 students who declined to participate in this study as they did not want to answer questions about violence (n = 443). Results: It was determined that 94.6% of the students were knowledgeable about violence against women. The scores obtained by students from the physical symptom sub-dimension were 8.35 ± 1.65 and from the emotional symptom sub-dimension were 11.97 ± 2.19. The total scores obtained from the scale were 20.32 ± 3.14. A statistically significant difference was found between students’ age, gender, nursing or midwifery section, being subjected to violence, receiving violence awareness training and reporting violence in the sub-dimensions and total scores of the scale (p < 0.05). Impact Statement: Having knowledge and self-confidence increased students’ awareness in identifying the symptoms of violence. Conclusion: The participant's limited ability to identify symptoms of violence is thought to result from inadequate emphasis on violence issues in the curricula. Greater emphasis should be placed on violence issues in curricula to guide students as future health care professionals. © 2020, © 2020 Informa UK Limited, trading as Taylor & Francis Group

Beliefs of Turkish female teaching staff regarding mammography scanning

Background: To our knowledge, there has hitherto been no research to determine the beliefs of female teaching staff, who are highly educated and form a special risk group regarding breast cancer, towards mammography scanning in Turkey. Definitive research was planned to determine the beliefs of the female teaching staff working in a university. Methods: Data were collected by researchers via face-to-face interview using a sociodemographic questionnaire and "Health Belief Model". Results: The point average of the teaching staff in the mammography benefits sub-scale is 19.6± 3.87, their average item score is 3.91. The point average of the teaching staff in the mammography obstacles sub-scale is 21.17±6.87, their average item score is 1.92. Conclusions: They agree on the benefits of the mammography, but they do not agree on the obstacles to mammography

Comparision quality of life of Turkish cancer patients and their family caregivers

PubMed ID: 21338199Aim: The purpose of this study was to compare the quality of life (QoL) of cancer patients and their family caregivers and determine associations. Methods: A total of 93 paired patients and caregivers from an outpatient chemotherapy unit of the oncology units were recruited at a large university hospital in İzmir, all completing the Quality of Life Scale (QoLS). Results: The mean age of patients was 45.2 years, and of their family caregivers was 40.5. The results indicated that the patients perceived a poorer quality of life than their family caregivers. There was a middle and positive correlation between the social participation and work performance dimensions of patients' QoL and social participation and work performance dimension of family caregivers' QoL (r =0.273, p 0.05). Caregivers' employment status was found to have an affect on their quality of life (p < 0.05). Conclusions: Cancer affects not only the patients but also their family caregivers. Both should be taught communication skills, financial planning and distress management skills and be given spiritual support to decrease effects of cancer on their quality of life