Implementation of the Total Quality Management in Selected Colleges in A University

Quality, generally means a parameter which decides the inferiority or superiority of a product or service. It is a measure of goodness to understand how a product or service meets its expectations. Therefore, quality is somewhat of an intangible expression based on perception that when a product or service exceeds our expectations it is considered to be of good quality. While quality is by itself a powerful competitive weapon, the concept of total quality management is also to continually produce products of high quality in order to meet total customers' satisfaction. It is a continuous process of improvement in work culture, services, systems, and processes to ensure a continuing success of the organization. The principles of total quality management have been applied to all types of organizations. It is in this premise that this study is geared towards the assessment of management of a premier educational institution in the Visayas area applying the Total Quality Management (TQM) principles with an end view of proposing recommendations for improvements. The study is aimed to determine the level of implementation of Total Quality Management in selected colleges in a University, on the five dimensions such as; the quality of management, quality of infrastructure management, quality of teachers, quality of examinations, and quality of college objectives. The research design used is a descriptive method, using the proportionate stratified sampling technique, the instrument of which was adapted from a standard tool by Masood (2009)with a reliability coefficient at 0.91(Cronbach Alpha), distributed among 478 student respondents. The study sought to find out the significant degree of variance(ANOVA) on the five dimensions, the degree of variance(ANOVA) among the seven colleges on the level of implementation of TQM practices, and the degree of relationship(Chi-Square) between the respondents' course profile and their perception on the level of implementation of TQM practices. The findings revealed that there was a significant degree of variance on the level of implementation of TQM practices among the different colleges. There was one each from among the seven colleges, has fully implemented on the quality of management and the quality of teachers, four have fully implemented in the quality of college objectives and all the seven colleges have moderately implemented the quality of infrastructure management and quality of examinations. The ANOVA computation showed a significant degree of variance on the five dimensions, although the overall composite mean range of all the dimensions fall under moderately implemented, yet the variance showed significantly. With quality of infrastructure management and examination got the lowest of 2.81 and 2.86 respectively while quality of college objectives got the highest at 3.15 followed by 3.02 for the quality of teachers. The relationship between the course profile and the level of implementation of TQM practices is significant. Hence, the research findings would be a good reference for the institution to work on the improvements for greater customer satisfaction, profitability and competitivenes

Characterizing Outcomes-based Mathematics Teaching: Mark Of Paulinian Education

The study determined outcomes-based mathematics teaching characteristics that mark Paulinian education in St. Paul University Surigao Junior High School. The instruments used were researcher-made questionnaires for the 6 Junior High School Mathematics teachers and 151 Science Class students who taught and enrolled respectively in St. Paul University Surigao during the school year 2019-2020. Data gathered were analyzed using the means, standard deviation, and t-test. Exploratory Factors Analysis was also employed to yield generally significant characteristics based on the data from the responses. The mathematics teachers perceived that the students under study achieved the mathematics learning outcomes and competencies, to some extent. The said students also perceived that they have achieved, to some extent. Hence, the teachers' instructional approaches and perception of their students' achieved mathematics learning outcomes and competencies are validated by the students' actual achievements. It was then revealed that there is no significant difference between the participants' perceptions on the extent of the mathematics learning outcomes and competencies achieved by the students, except for the honesty and truthfulness traits. Exploratory factor analysis revealed five (5) most significant Mathematics learning outcomes and competencies categories that characterize the outcomes-based mathematics teaching in SPU Surigao Junior High Schoo

Teacher's Stress in Relation to Teaching Efficacy at the College of Hotel and Restaurant Management in A University

Since the dawn of early 1980's, up to present, there has been a growing interest among highly developed countries about the increase and causes of stress among the teachers both at work and in their life. The never-ending change in the educational landscape had a significant effect on this rate of change, starting with the advent of the K-12 program, the Outcome Based Education Curriculum and the Outcome Based Teaching and Learning, not to mention the publish or perish policy implemented by the universities to cope with the looming typology under the Commission on Higher Education regulations. This study made use of the survey method of research. It was found out that majority of the respondents have moderately noticeable level of stress in time management and work- related stressors. Majority of the teachers are efficient enough in engaging students in their respective classes, coming up with good instructional strategies and effective classroom management. A stress management program was proposed to provide information on the causes and consequences of excess stress