Sample Student Worker Handbook

A manual I first developed as part of training student workers at Averett University. It was modified for the Mary Livermore Library at UNCP and included as an appendix in Kimberly Burke Sweetman's How-To-Do-It book on managing student assistants in the library

Do You Want to Ask My Avatar? A Real Life Librarian in a Virtual World

This is a presentation of some of the types of libraries and library services available in Second Life, how virtual library services differ from real life service needs, and a tour of the UNCP Mary Livermore Library in Second Life with an overview of services offered in our virtual setting

Access Interviews: An Interview with Kimberly Burke Sweetman

Interview with Kimberly Burke Sweetman about her book Managing Student Assistants and the publication proces

Access Interviews: An Interview with Karen Glover

An interview about the development of the now annual Access Services Conference with Karen Glover, one of the librarians who was formative in its foundatio

Winds of Change: Librarians in a Mobile World

In an increasing mobile environment, library and reading-related activities often take place on a phone or tablet device. Not only does this mean that library Web sites must keep mobile navigability in mind, but also develop and utilize apps that allow patrons to interact with information and with libraries. While apps do not serve every purpose, and sometimes a simply designed mobile Web site is a better choice, this author says she finds herself turning to apps on a regular basis. Additionally, she will discuss data storage solutions for the mobile librarian

Access the Web – IM and SMS for the Circulation Desk

: It’s been well documented in a number of articles regarding the contemporary library patron that with the rise in mobile computing and smart phone technology, our patrons are looking for fast and easy service from whichever technological avenue they are using to access our library services. Libraries are responding with increasing numbers of online resources and online means of assistance. One means of communication that is seeing more widespread use in libraries is the use of instant messaging. Many reference desks, and more and more circulation desks, are using instant messaging as a means of communication regarding a number of different library services

Who's Your People?

This presentation covers genealogy basics, important resources for researching Native American ancestries, and useful web sites for finding more information and documenting your family history research. Additionally, the session will provide a demonstration of Ancestry.com, which is available for use in the Library by anyone in the community