Tourism Destination Management: A Collaborative Approach

Collaboration is a key factor of sustainable growth across territories and industrial sectors. Tourism, one of the largest industries in the world, has been subject to strongest innovation in the last years. Main reasons of this reside both in the availability of new ICTs - Information and Communication Technologies - and organizational models, which directly connect tourists among them and with service providers, and in the always more personalized supply of tourism experience. Tourism destinations can benefit of such innovations if they are able to reorganize the territorial tourism offer around different pattern of collaboration in order to give 2.0 tourists opportunities to live an augmented tourism experience. This paper deals with the possible forms of collaborative networks that can rise within a destination with a focus on relationships between services delivered by the Tourism Destination and the requests of services at the different phases of the tourist 2.0 lifecycle

The Potential of Agritourism in Revitalizing Rural Communities: Some Empirical Results

Part 16: Strategies IInternational audienceModern patterns of rural development propose a rational and respectful exploitation of agricultural resources together with the rediscovery of historical and naturalistic heritage as means to reach sustainable development. In this sense, Agritourism represents the contact point between the tourists’ request of wellbeing, genuineness and rediscovery of nature, and the offer of typical agricultural products and touristic services of a network of rural organizations. The aim of this study is to improve our understanding of how agritourism activities can contribute to revitalize rural communities; the study assumes particular importance in a period of economic crisis characterized by the failure of the traditional patterns of rural development. We present key findings of an explorative survey carried out in the Calabria region, Italy, during 2012 on a sample of 52 farms offering agritourism activities. The study deploys an original methodology aimed to highlight the extent of the agritourism phenomena in the selected region and to evaluate how agritourism can support sustainable development of a rural community becoming the hub of an “agritourism rural network”

A Retrospective Socio-Semantic Analysis of the PRO-VE Conferences

Part 19: Knowledge Management in NetworksInternational audienceThe IFIP WG 5.5 Working Conferences on Virtual Enterprises (PRO-VE) has created, in 14 editions, a remarkable scientific and professional community intersecting several disciplines and resulting in a new one: collaborative networks. In this paper we present the results of a retrospective study of the conceptual system evolution of PRO-VE providing an instrument to reflect about the field’s past and future. Our approach was socio-semantic trying to devise the influence between the researchers social network and the evolution of the conceptual system. Firstly, we made a terminological analysis of every PRO-VE proceeding resulting in a picture of the main concepts used in each edition and their relative importance. Then, we used social network analysis techniques to conclude about the influence of the researchers on the conceptual system evolution. The results suggest a relatively stable set of concepts influenced by a network of core researchers. However, some marked evolution in the relative importance of the concepts can be identified

A User-Centered Approach in Designing NFC Couponing Platform: The Case Study of CMM Applications

In this paper, we will introduce CMM, a mobile couponing platform that allows retailers to create virtual coupons, and consumers to download and redeem them through NFC technology. In developing the system, we followed a user-centered design approach, adopting an iterative design process. Moreover, we studied the way consumers interact through NFC technology in mobile couponing applications. For this purpose, we arranged an analysis on user needs, a usability evaluation performed by experts, and a survey involving final users. The paper will show the most important findings from these studies. © 2014 Springer International Publishing