Evaluating the social acceptability of voice based smartwatch search

There has been a recent increase in the number of wearable (e.g. smartwatch, interactive glasses, etc.) devices available. Coupled with this there has been a surge in the number of searches that occur on mobile devices. Given these trends it is inevitable that search will become a part of wearable interaction. Given the form factor and display capabilities of wearables this will probably require a different type of search interaction to what is currently used in mobile search. This paper presents the results of a user study focusing on users’ perceptions of the use of smartwatches for search. We pay particular attention to social acceptability of different search scenarios, focussing on in-put method, device form and information need. Our findings indicate that audience and location heavily influence whether people will perform a voice based search. The results will help search system developers to support search on smartwatches

Understanding Technology as Situated Practice: Everyday use of Voice User Interfaces Among Diverse Groups of Users in Urban India

Abstract: As smartphones have become ubiquitous across urban India, voice user interfaces (VUIs) are increasingly becoming part of diverse groups of users’ daily experiences. These technologies are now generally accessible as a result of improvements in mobile Internet access, [-8.5pc]Biography is Required. Please provide. introduction of low-cost smartphones and the ongoing process of their localisation into Indian languages. However, when people engage with technologies in their everyday lives, they not only enact the material attributes of the artifact but also draw on their skills, social positions, prior experience and societal norms and expectations to make use of the artifact. Drawing on Orlikowski’s analytical framework of “technologies-in-practice” we engage in an interview-based exploratory study among diverse groups of users in urban India to understand use of VUIs as situated practice. We identify three technologies-in-practice emerging through enactment of VUIs on users’ smartphones: looking up, learning and leisure. We argue that – instead of asking why and how users appropriate VUIs – identifying different kinds of enactments of VUIs present researchers and practitioners with a more nuanced understanding of existing and potential use of VUIs across varied contexts

Design methods for the projection of uses for vulnerable people

International audienceThe VOCADOM research project aims to design a new technology (voice control usable at home) to encourage the well-being and autonomy of the elderly with loss of autonomy at home. To guide design choices, we develop a user-centered design for all so that all actors are involved in the design process and we develop new methods of uses prospecting so that target profiles can project themselves into the use of an innovative device in ecological situation. We are in a process of methodological triangulation. Especially for the study of needs where through an ethnographic study we identify the problems encountered at home where the device can help. We ask end users and caregivers who are part of the eco system. After we use activity simulation methods to evaluate the acceptance , usefulness and usability of the device. This will allow us to improve the device so that it matches the real needs of users