14 research outputs found
A Study on Middle Eastern Patients' Satisfaction with Services and Revisit Decisions
ํ์๋
ผ๋ฌธ (์์ฌ)-- ์์ธ๋ํ๊ต ๋ํ์ : ๊ฐํธํ๊ณผ ๊ฐํธํ์ ๊ณต, 2016. 8. ๊น์ ์.๋ณธ ์ฐ๊ตฌ์์๋ ํ๊ตญ์์ ์๋ฃ์๋น์ค๋ฅผ ์ ๊ณต๋ฐ์ ์ค๋ํ์๋ค์ ํน์ฑ์ ๋ฐ๋ผ ์๋น์ค ๋ง์กฑ๋์์ ์ฐจ์ด๊ฐ ๋ํ๋๋์ง๋ฅผ ์กฐ์ฌํ์๋ค. ๋ํ ์ฌ๋ฐฉ๋ฌธ ์์ฌ๊ฒฐ์ ์ ์ํฅ์ ๋ฏธ์น๋ ์ ๋ณด์ ์ฐจ์ด๋ฅผ ํ์
ํ์ฌ ์ค๋ํ์๋ค๊ณผ ์๋ฃ์๋น์ค๋ฅผ ์ ๊ณตํ๋ ๋ด๋น์๋ค์๊ฒ ๊ธฐ์ด์ ์ธ ์๋ฃ๋ฅผ ์ ๊ณตํ๊ณ ์ ํ์๋ค.
์๋ฃ ์์ง์ ์ํด ๋ฌธํ๊ณ ์ฐฐ์ ํ ๋๋ก ์์ ๋ณด์ํ ์ค๋ฌธ์ง๋ฅผ ์ฌ์ฉํ์๋ค. ์ค๋ฌธ์ง๋ ๊ด๋ จ ์ ๋ฌธ๊ฐ 5์ธ์ ๊ฒํ ๋ฅผ ๊ฑฐ์ณ 1์ฐจ ๊ฐ๋ฐ ํ ์ฌ์ ์กฐ์ฌ๋ฅผ ํตํด ์๋ฏธ๊ฐ ๋ชจํธํ ๋ฌธํญ์ ์์ , ๋ณด์ํ์๋ค. ์๋ฃ๋ ํ๊ตญ์ ์๋ฃ๊ธฐ๊ด์์ ์น๋ฃ๋ฅผ ์๋ฃํ ์์ ์์ ๋ณธ๊ตญ์ผ๋ก ๋์๊ฐ๋ ์ค๋ํ์๋ฅผ ๋์์ผ๋ก ์์งํ์์ผ๋ฉฐ, ์คํ์์ธ ๊ฒฝ์ฐ ๋ณดํธ์๋ก๋ถํฐ ์์งํ์๋ค. ์๋ฃ ์์ง๊ธฐ๊ฐ์ 2016๋
4์ 1์ผ๋ถํฐ 4์ 20์ผ๊น์ง์๋ค. ๊ทธ๋ฆฌ๊ณ ์๋ฃ ์์ง ์ ์ค๋์ผํฐ, ๋ฌด๊ด๋ถ, ๋์ฌ๊ด, ์ปจ์์ด์ง ์
์ฒด๋ฅผ ์ง์ ๋ฐฉ๋ฌธ ๋๋ ์ ์ ์ฐ๋ฝํ์ฌ ๋ด๋น์์ ๋์๋ฅผ ๊ตฌํ์๋ค. ๋ณธ ์ฐ๊ตฌ๋ ์๋ฃ๋ฅผ ์์งํ๊ธฐ ์ ์ฐ๊ตฌ์๊ฐ ์์ธ๋ํ๊ต ์ค๋ฆฌ์ฌ์์์ํ์ ์ฌ์ฌ์ ์น์ธ๊ณผ์ ์ ๊ฑฐ์ณค์ผ๋ฉฐ(SNUIRB No. #1604/001-001)(๋ถ๋ก 1), ์๋ฃ ์์ง๊ณผ ๊ด๋ จํ์ฌ ์๋์๋ฏธ๋ ์ดํธ ๋์ฌ๊ด, ๋ฌด๊ด๋ถ, ์ปจ์์ด์ง ์
์ฒด์ ํ๊ฐ๋ฅผ ๋ฐ์๋ค. ๋์์์๊ฒ๋ ์ฐ๊ตฌ ์ฐธ์ฌ์ ๋ํ ๋์๋ฅผ ์ฌ์ ์ ์ทจ๋ํ ํ, ์ค๋ฌธ์ง์ ๋ต๋ณํ๋๋ก ์์ฒญํ์๋ค. ์์ง๋ ์๋ฃ ๋ถ์์ SPSS๋ฅผ ํต๊ณ์ฒ๋ฆฌํ์์ผ๋ฉฐ, ์ค์, ๋ฐฑ๋ถ์จ, ํ๊ท , ํ์คํธ์ฐจ, ๋
๋ฆฝํ๋ณธ t-test ๋ฑ์ ์ด์ฉํ์๋ค.
๋ณธ ์ฐ๊ตฌ์์๋ ์๊ทํ(2014)์ ์ฐธ๊ณ ํ์ฌ ์๋ฃ์๋น์ค ๋ง์กฑ๋ ์ธก์ ๋๊ตฌ๋ฅผ ์ฌ๊ตฌ์ฑํ์๋ค. ์๋ฃ์๋น์ค ๋ง์กฑ๋ ์ธก์ ๋๊ตฌ์ ์ ๋ขฐ์ฑ ์ง์์ธ Cronbach's alpha ๊ฐ์ ๋ชจ๋ 0.8 ์ด์์ผ๋ก ์ ๋ขฐ์ฑ์ ํ๋ณดํ์๋ค. ์ฌ๋ฐฉ๋ฌธ ์๋๋ฅผ ์ธก์ ํ๊ธฐ ์ํ ์์ธ์ ์ ๋ขฐ์ฑ ๊ฐ์ ๋ชจ๋ 0.7 ์ด์์ผ๋ก ์๋ฃ์ ์ ๋ขฐ์ฑ์ ํ๋ณดํ์๋ค. ๋ณธ ์ฐ๊ตฌ์ ์ฃผ์ ๊ฒฐ๊ณผ๋ ๋ค์๊ณผ ๊ฐ๋ค.
1. ์ง๋จ๊ฐ ์๋น์ค ๋ง์กฑ๋ ์ฐจ์ด
์ ์ฒด์ ์ธ ๋ง์กฑ๋์ ํ๊ท ์ ์ ๋ถ์ก์ถ ํ์๊ฐ ๋ ๋์ ๊ฒ์ผ๋ก ๋ํ๋ฌ๋ค. ๊ทธ ์ค์์ ํต๊ณ์ ์ผ๋ก ์ง๋จ๊ฐ ์ ์ํ ์ฐจ์ด๋ฅผ ๋ณด์ธ ํ์ ์์ธ์ ๋ฐ์์ฑ ์ค ์ธ๊ฐ์ ๊ด์ฌ๊ณผ, ์ ํฉ์ฑ ์ค ํ์ ์ ๊ณต ์์ฌ, ์ด์ฌ๋ ๋ฌธํ์ ๋ํ ๋ฐฐ๋ ค๋ก ๋ฐํ์ก๋ค.
GCC ๊ตญ๊ฐ์ ๊ธฐํ ๊ตญ๊ฐ์์ ์จ ํ์ ์ง๋จ๊ฐ์ ์๋น์ค ๋ง์กฑ๋ ์ฐจ์ด๋ถ์ ๊ฒฐ๊ณผ GCC ๊ตญ๊ฐ์ ํ๊ท ๋ง์กฑ๋๊ฐ ์ ๋ฐ์ ์ผ๋ก ๋์ ๊ฒ์ผ๋ก ๋ํ๋ฌ๋ค. ์ ํ์ฑ๊ณผ ์ ํฉ์ฑ ๋ถ๋ฌธ์์๋ ๋ ์ง๋จ๊ฐ์ ํต๊ณ์ ์ผ๋ก ์ ์ํ ์ฐจ์ด๊ฐ ์๋ ๊ฒ์ผ๋ก ๋ถ์๋์๋ค. ์ ์ฒด ์์ธ ์ค GCC ๊ตญ๊ฐ์ ๊ธฐํ ๊ตญ๊ฐ ์ง๋จ ๋ชจ๋ ์ ํ์ฑ ๋ถ๋ฌธ์์ ๊ฐ์ฅ ๋์ ๋ง์กฑ๋๋ฅผ ๋ํ๋ธ ๋ฐ๋ฉด, ๋ ์ง๋จ ๋ชจ๋ ์ ํฉ์ฑ ๋ถ๋ฌธ์์ ๊ฐ์ฅ ๋ฎ์ ๋ง์กฑ๋๋ฅผ ๋ํ๋๋ค.
์จ๋ผ์ธ๊ณผ ์คํ๋ผ์ธ์์ ์ ๋ณด๋ฅผ ์ ํ๊ณ ์น๋ฃ๋ฐ์ ํ์์ง๋จ๊ฐ ์๋น์ค ๋ง์กฑ๋ ์ฐจ์ด๋ฅผ ๋ถ์ํ ๊ฒฐ๊ณผ, ์จ๋ผ์ธ์ผ๋ก ์ ๋ณด๋ฅผ ์ ํ ํ์๋ค์ ๋ง์กฑ๋๊ฐ ์๋์ ์ผ๋ก ๋์ ๊ฒ์ผ๋ก ์กฐ์ฌ๋์๋ค. ๋ฐ๋ฉด ๋ ์ง๋จ์ ์ ์ฒด์ ์ผ๋ก ๋น๊ตํ์ ๋์๋ ํต๊ณ์ ์ผ๋ก ์ ์ํ ์ฐจ์ด๊ฐ ๋ฐ๊ฒฌ๋์ง ์์์ผ๋, ํ๊ท ์ ๋น๊ตํ์ ๋ ๋ ์ง๋จ ๋ชจ๋ ์ ๋ขฐ์ฑ์์ ๊ฐ์ฅ ๋์ ๋ง์กฑ๋๋ฅผ ๋ณด์๊ณ , ์ ํฉ์ฑ์์ ๊ฐ์ฅ ๋ฎ์ ๋ง์กฑ๋๋ฅผ ๋ณด์๋ค. 3์ฐจ ์๋ฃ๊ธฐ๊ด๊ณผ 1, 2์ฐจ ์๋ฃ๊ธฐ๊ด ๊ฐ ๋ง์กฑ๋ ์์ค์์๋ ํต๊ณ์ ์ผ๋ก ์ ์ํ ์ฐจ์ด๊ฐ ๋ํ๋์ง ์์๋ค.
2. ์ง๋จ๊ฐ ์ฌ๋ฐฉ๋ฌธ ์์ฌ๊ฒฐ์ ์ ํ์ํ ์ ๋ณด ์ฐจ์ด
์ง๋จ๊ฐ ์ฐจ์ด๋ฅผ ๋ณด์์ ๋, ๊ฐ์ธ ๋ถ๋ด ํ์๊ฐ ์ฌ๋ฐฉ๋ฌธ ์์ฌ๊ฒฐ์ ์ ์ค์ํ๊ฒ ์๊ฐํ๋ ์ ๋ณด๋ ๋ณ์ ์ต์ ์ฅ๋น ๊ด๋ จ ์ ๋ณด์ด๋ฉฐ, ์ ๋ถ์ก์ถ ํ์์ ๊ฒฝ์ฐ ์์ฌ์ ์ง๋ฃ์ค๋ ฅ, ์น๋ฃ ์์กด๋ฅ ๊ด๋ จ ์ ๋ณด๋ฅผ ๊ฐ์ฅ ์ค์ํ๊ฒ ์๊ฐํ๋ ๊ฒ์ผ๋ก ๋ํ๋ฌ๋ค. ์ ๋ถ์ก์ถ ํ์๋ ์์ฌ ์๋น์ค ์ ๋ณด๋ฅผ ๊ฐ์ฅ ๋ ์ค์ํ๊ฒ ์๊ฐํ๊ณ , ๊ฐ์ธ ๋ถ๋ด ํ์๋ ๊ตํต์ ๋ณด๋ฅผ ๊ฐ์ฅ ๋ ์ค์ํ๊ฒ ์๊ฐํ๋ ๊ฒ์ผ๋ก ๋ํ๋ฌ๋ค.
๋ํ GCC ๊ตญ๊ฐ์ ํ์๋ค์ด ๊ฐ์ธ ๋ถ๋ด ํ์์ ๋นํด ์ปจ์์ด์ง ์๋น์ค ์ ๋ณด์ ๋ํ ์๊ตฌ์ฌํญ์ด ์ ๋ฐ์ ์ผ๋ก ๋์ ๊ฒ์ผ๋ก ๋ํ๋ฌ๋ค. ๊ทธ ์ค์์๋ ๊ตํต ์๋น์ค ๊ด๋ จ ์ ๋ณด๋ ํต๊ณ์ ์ผ๋ก ์ ์ํ ์ฐจ์ด๋ฅผ ๋ณด์๋๋ฐ, ์ด๋ GCC ๊ตญ๊ฐ ํ์๋ค์ ์น๋ฃ๋น ์ด์ธ์๋ ์ฒด๋ฅ๋น์ ๊ตํต๋น๋ฅผ ์ง์๋ฐ๊ธฐ ๋๋ฌธ์ธ ๊ฒ์ผ๋ก ๋ณด์ธ๋ค.
์จ๋ผ์ธ๊ณผ ์คํ๋ผ์ธ์์ ์ ๋ณด๋ฅผ ์ ํ๊ณ ์น๋ฃ๋ฐ์ ํ์ ์ง๋จ์ ๋ํด ์ฌ๋ฐฉ๋ฌธ ์์ฌ๊ฒฐ์ ์ ํ์ํ ์ ๋ณด ์ฐจ์ด๋ฅผ ๋น๊ตํ ๊ฒฐ๊ณผ, ํต๊ณ์ ์ผ๋ก ์ ์ํ์ง ์์์ผ๋ฉฐ ์๊ตฌํ๋ ์ ๋ณด ์์ค์์ ์ฐจ์ด๊ฐ ์์๋ค. ๊ทธ๋ฆฌ๊ณ 3์ฐจ ์๋ฃ๊ธฐ๊ด์ ์ด์ฉํ ํ์๋ค์ ์ ๋ณด ์๊ตฌ ์์ค์ด ๋ ๋์ ๊ฒ์ผ๋ก ๋ํ๋ฌ๋ค. ํต๊ณ์ ์ผ๋ก ์ปจ์์ด์ง ๊ด๋ จ ์ ๋ณด๊ฐ ์ ์ํ๊ฒ ๋ํ๋ฌ๋ค.
๋ณธ ์ฐ๊ตฌ์ ๊ฒฐ๊ณผ๋ ์ถํ ์ค๋ํ์์๊ฒ ๊ฒ์ฆ๋ ์ง ๋์ ์ ๋ณด๋ฅผ ์ ๊ณตํ ์ ์๋๋ก ๋ฐฉํฅ์ ์ค์ ํ๋๋ฐ ์ฐธ๊ณ ๊ฐ ๋ ์ ์์ ๊ฒ์ผ๋ก ์ฌ๋ฃ๋๋ค.
์ฃผ์์ด : ์๋ฃ์๋น์ค ๋ง์กฑ๋, ์ฌ๋ฐฉ๋ฌธ ์์ฌ๊ฒฐ์
ํ ๋ฒ : 2013-20446โ
. ์๋ก 1
1. ์ฐ๊ตฌ์ ํ์์ฑ 1
2. ์ฐ๊ตฌ์ ๋ชฉ์ 5
3. ์ฉ์ด์ ์ ์ 5
โ
ก. ๋ฌธํ ๊ณ ์ฐฐ 7
1. ์๋น์ค ํ์ง 7
2. ์๋น์ค ๋ง์กฑ๋ 11
3. ๊ตฌ๋งค์๋ 14
4. ์ฌ๋ฐฉ๋ฌธ 17
5. ๊ตญ๋ด ์๋ฃ์๋น์ค์ ์์ ๋ฐ ์คํ 19
6. ๊ตญ๋ด์์ ์ง๋ฃ๋ฅผ ๋ฐ์ ์ค๋ํ์๋ค์ ํน์ฑ 21
7. ์ค๋ํ์๋ค์ ์ฌ๋ฐฉ๋ฌธ ์์ฌ๊ฒฐ์ ์ ์ํฅ์ ๋ฏธ์น๋ ์ ๋ณด 23
โ
ข. ์ฐ๊ตฌ ๋ชจํ๊ณผ ๊ฐ์ค์ ์ค์ 26
1. ์ฐ๊ตฌ ๋ชจํ 26
2. ์ฐ๊ตฌ ๊ฐ์ค 28
IV. ์ฐ๊ตฌ ๋ฐฉ๋ฒ 29
1. ์ฐ๊ตฌ์ค๊ณ 29
2. ์กฐ์ฌ๋๊ตฌ 30
3. ์ฐ๊ตฌ๋์ ๋ฐ ์๋ฃ ์์ง 33
4. ์๋ฃ ๋ถ์ ๋ฐฉ๋ฒ 35
5. ์ค๋ฆฌ์ ๊ณ ๋ ค 40
V. ์ฐ๊ตฌ๊ฒฐ๊ณผ 41
1. ์ฐ๊ตฌ ๋์์์ ์ผ๋ฐ์ ํน์ฑ 41
2. ๊ฐ์ค์ ๊ฒ์ฆ 45
3. ์ฐ๊ตฌ ๋์์ ์ธํฐ๋ทฐ 56
โ
ฅ. ๋
ผ ์ 58
1. ์ ๋ถ์ก์ถ ํ์์ ๊ฐ์ธ ๋ถ๋ด ํ์์ ์ง๋จ๊ฐ ์ฐจ์ด 58
2. GCC(Gulf Cooperation Council) ๊ตญ๊ฐ์ ๊ธฐํ ๊ตญ๊ฐ ์ง๋จ๊ฐ ์ฐจ์ด 60
3. ์จ๋ผ์ธ๊ณผ ์คํ๋ผ์ธ ์ ๋ณด์ด์ฉ ์ง๋จ๊ฐ ์ฐจ์ด 62
4. 3์ฐจ ์๋ฃ๊ธฐ๊ด๊ณผ 1, 2์ฐจ ์๋ฃ๊ธฐ๊ด ์ง๋จ๊ฐ ์ฐจ์ด 63
โ
ฆ. ๊ฒฐ๋ก ๋ฐ ์ ์ธ 64
์ฐธ๊ณ ๋ฌธํ 66
๋ถ๋ก 73
Abstract 101Maste
์์ ์๋ฐฉ์ ์ข ์ง์์๋ต ์ฑ๋ด ๊ฐ๋ฐ ๋ฐ ํ๊ฐ
ํ์๋
ผ๋ฌธ (๋ฐ์ฌ) -- ์์ธ๋ํ๊ต ๋ํ์ : ๊ฐํธ๋ํ ๊ฐํธํ๊ณผ, 2020. 8. ๊น์ ์.์๋์ ๋ฐ๋ฌ ํน์ฑ์ ์ค์ค๋ก ๊ฑด๊ฐ ํ์๋ฅผ ๊ฒฐ์ ํ ์ ์๋ ๋ฅ๋ ฅ์ด ์์ด
๋ถ๋ชจ์ ์ํด, ๊ฑด๊ฐ ํ์๊ฐ ์ด๋ฃจ์ด์ง๊ธฐ ๋๋ฌธ์, ๋ถ๋ชจ์ ๊ฑด๊ฐ ์ ๋
์ด ์๋์
์๋ฐฉ์ ์ข
์ ์ง์ ์ ์ธ ์ํฅ์ ๋ฏธ์น๊ฒ ๋๋ค. ๋ฐ๋ผ์ ์๋
์ ์๋ฐฉ์ ์ข
๋๋ฝ
์ ๋ฐฉ์งํ๊ธฐ ์ํด์๋ ์์ ๋ ์ผ์ ๋๋ก ์๋ฐฉ์ ์ข
์ด ์ค์ ๋ ์ ์๋๋ก ๋ถ
๋ชจ์๊ฒ ์ ์ ์ ์์ ์๋ฐฉ์ ์ข
๊ด๋ จ ์ ๋ณด๋ฅผ ์ ๊ณตํ๋ ๊ฒ์ด ๋งค์ฐ ์ค์ํ๋ค.
๋ณธ ์ฐ๊ตฌ์ ๋ชฉ์ ์ IMB(Information-Motivation-Behavioral skills) ๋ชจ๋ธ์
๊ธฐ๋ฐ์ผ๋ก ์์ ์ฃผ๊ธฐ๋ณ ์๋ฐฉ์ ์ข
์ง์์๋ต ์ฑ๋ด์ ๊ฐ๋ฐํ๊ณ , ๊ฐ๋ฐํ ์ฑ๋ด์
์๋ฐฉ์ ์ข
๋์ ์๋์ ์์กํ๋ ๋ถ๋ชจ์๊ฒ ์ ์ฉํ์ฌ ์๋ฐฉ์ ์ข
์ ๋ณด, ๋๊ธฐ,
์๊ธฐํจ๋ฅ๊ฐ, ์๋ฐฉํ์์๋ ์ ์์ ๋ณํ๋ก ํจ๊ณผ๋ฅผ ๊ฒ์ฆํ๋๋ฐ ์๋ค.
์ด์ ์ฑ๋ด์ ๊ฒฝํํ์ง ๋ชปํ ์ง๋จ(๋์กฐ๊ตฐ)๊ณผ ์ฑ๋ด์ ๊ฒฝํํ ์ง๋จ(์คํ
๊ตฐ)์ผ๋ก ๊ตฌ์ฑํ์ฌ ์ฐ๊ตฌ๋ฅผ ์งํํ๊ณ ์ ํ์๋ค. ์คํ๊ตฐ, ๋์กฐ๊ตฐ์ ๊ฒฝ์ฐ ์ฐ๊ตฌ
์ฐธ์ฌ์ ์ฌ์ ์กฐ์ฌ ํ 4์ฃผ, 8์ฃผ, 12์ฃผ ์ถ๊ฐ ์ธก์ ์ ์ํํ์๋ค. ์คํ์ ์ฐธ์ฌ
ํ ์ฐธ๊ฐ์๋ ์ฑ๋ด์ ๊ฒฝํํ์ง ๋ชปํ ๋์กฐ๊ตฐ(n= 34), ์ฑ๋ด์ ๊ฒฝํํ ์คํ๊ตฐ
(n= 35)์ ํผํ์๋ก ๊ตฌ์ฑ๋์๋ค.
์๋ฐฉ ์ ์ข
์ง์ ์ ์ ์ฐจ์ด์ ๋ํ์ฌ ๋์กฐ๊ตฐ๊ณผ ์คํ๊ตฐ์ ์ ์๋ฅผ ๋
๋ฆฝ ํ
๋ณธ t-testํ ๊ฒฐ๊ณผ 1์ฐจ ์์ ์ ์์ด์ ๋์กฐ๊ตฐ(M=3.34, SD=2.55)์ ๋นํ์ฌ
์คํ๊ตฐ(M=6.13, SD=2.63)์ ํ๊ท ์ด ๋ ๋์ ๊ฒ์ผ๋ก ๋ํ๋ฌ์ผ๋ฉฐ ์ด๋ ํต๊ณ
์ ์ผ๋ก ์ ์๋ฏธํ์๋ค(t= -4.27, p= .000). 2์ฐจ ์์ ์ ์์ด์ ๋์กฐ๊ตฐ(M=
4.44, SD= 2.06)์ ๋นํ์ฌ ์คํ๊ตฐ(M= 8.29, SD= 2.15)์ด ํ๊ท ์ด ๋ ๋์
๊ฒ์ผ๋ก ๋ํ๋ฌ์ผ๋ฉฐ ์ด๋ ํต๊ณ์ ์ผ๋ก ์ ์๋ฏธํ์๋ค(t= -7.26, p= .000). ๋
ํ 3์ฐจ ์์ ์ ์์ด์๋ ๋์กฐ๊ตฐ(M= 3.88, SD= 2.14)์ ๋นํ์ฌ ์คํ๊ตฐ(M=
8.74, SD= 1.70)์ ํ๊ท ์ด ๋ ๋์ ๊ฒ์ผ๋ก ๋ํ๋ฌ์ผ๋ฉฐ ์ด ๋ํ ํต๊ณ์ ์ผ
๋ก ์ ์๋ฏธํ์๋ค(t= -10.00, p= .000).์ฆ ์ฑ๋ด์ ์ด์ฉํ ์คํ๊ตฐ์ด ๋์กฐ๊ตฐ์
๋นํด ์ง์์์ค์ด ๋ ๋์ ๊ฒ์ผ๋ก ๋ํ๋ฌ๋ค.
์๋ฐฉ ์ ์ข
๋๊ธฐ ์ ์ ์ฐจ์ด์ ๋ํ์ฌ ๋์กฐ๊ตฐ๊ณผ ์คํ๊ตฐ์ ์ ์๋ฅผ ๋
๋ฆฝ ํ
๋ณธ t-testํ ๊ฒฐ๊ณผ 1์ฐจ ์์ ์ ์์ด์ ๋์กฐ๊ตฐ(M=2.17, SD=.77)์ ๋นํ์ฌ ์ค
ํ๊ตฐ(M= 2.83 SD= .83)์ ํ๊ท ์ด ๋ ๋์ ๊ฒ์ผ๋ก ๋ํ๋ฌ์ผ๋ฉฐ ์ด๋ ํต๊ณ์
์ผ๋ก ์ ์ํ์๋ค(t= -3.28 p= .002). ์ฑ๋ด์ ์ด์ฉํ ์คํ๊ตฐ์ ๋์กฐ๊ตฐ์ ๋น
ํด ๋๊ธฐ๊ฐ ๋์ ๊ฒ์ผ๋ก ๋ํ๋ฌ๋ค. 2์ฐจ ์์ ์ ์์ด์ ๋์กฐ๊ตฐ(M= 2.28,
SD= .45)์ ๋นํ์ฌ ์คํ๊ตฐ(M= 3.21, SD= .57)์ด ํ๊ท ์ด ๋ ๋์ ๊ฒ์ผ๋ก
๋ํ๋ฌ์ผ๋ฉฐ ์ด๋ ํต๊ณ์ ์ผ๋ก ์ ์๋ฏธํ์๋ค. (t= -7.19, p= .000). ๋ํ 3์ฐจ
์์ ์ ์์ด์๋ ๋์กฐ๊ตฐ(M= 2.45, SD= .56)์ ๋นํ์ฌ ์คํ๊ตฐ(M= 3.63,
SD= .38)์ ํ๊ท ์ด ๋ ๋์ ๊ฒ์ผ๋ก ๋ํ๋ฌ์ผ๋ฉฐ ์ด ๋ํ ํต๊ณ์ ์ผ๋ก ์ ์
๋ฏธํ์๋ค(t= -8.81, p= .000). ์ฆ ์ฑ๋ด์ ์ด์ฉํ ์คํ๊ตฐ์ด ๋์กฐ๊ตฐ์ ๋นํด ๋
๊ธฐ๊ฐ ๋ ๋์ ๊ฒ์ผ๋ก ๋ํ๋ฌ๋ค.
์๋ฐฉ ์ ์ข
์๊ธฐํจ๋ฅ๊ฐ ์ ์ ์ฐจ์ด์ ๋ํ์ฌ ๋์กฐ๊ตฐ๊ณผ ์คํ๊ตฐ์ ์ ์๋ฅผ
๋
๋ฆฝ ํ๋ณธ t-testํ ๊ฒฐ๊ณผ 1์ฐจ์์ ์ ์์ด์ ๋์กฐ๊ตฐ(M=2.66, SD=1.23)์
๋นํ์ฌ ์คํ๊ตฐ(M= 3.22 SD= 0.68)์ ํ๊ท ์ด ๋ ๋์ ๊ฒ์ผ๋ก ๋ํ๋ฌ์ผ๋ฉฐ
์ด๋ ํต๊ณ์ ์ผ๋ก ์ ์ํ์๋ค(t= -2.26, p= .028). ์ฑ๋ด์ ์ด์ฉํ ์คํ๊ตฐ์
๋์กฐ๊ตฐ์ ๋นํด ์๊ธฐํจ๋ฅ๊ฐ์ด ๋์ ๊ฒ์ผ๋ก ๋ํ๋ฌ๋ค. 2์ฐจ ์์ ์ ์์ด์
๋์กฐ๊ตฐ(M= 2.66, SD= 1.26)์ ๋นํ์ฌ ์คํ๊ตฐ(M= 3.59, SD= 0.34)์ด ํ๊ท
์ด ๋ ๋์ ๊ฒ์ผ๋ก ๋ํ๋ฌ์ผ๋ฉฐ ์ด๋ ํต๊ณ์ ์ผ๋ก ์ ์๋ฏธํ์๋ค(t= -7.74,
p= .000). ๋ํ 3์ฐจ ์์ ์ ์์ด์๋ ๋์กฐ๊ตฐ(M= 2.43, SD= 0.82)์ ๋นํ์ฌ
์คํ๊ตฐ(M= 3.76, SD= 0.34)์ ํ๊ท ์ด ๋ ๋์ ๊ฒ์ผ๋ก ๋ํ๋ฌ์ผ๋ฉฐ ์ด ๋ํ
ํต๊ณ์ ์ผ๋ก ์ ์๋ฏธํ์๋ค(t= -8.47, p= .000). ์ฆ ์ฑ๋ด์ ์ด์ฉํ ์คํ๊ตฐ์ด
๋์กฐ๊ตฐ์ ๋นํด ์๊ธฐํจ๋ฅ๊ฐ ์ ์ ํ๊ท ์ด ๋ ๋์ ๊ฒ์ผ๋ก ๋ํ๋ฌ๋ค.
์๋ฐฉ์ ์ข
ํ์์๋ ์ ์ ์ฐจ์ด์ ๋ํ์ฌ ๋์กฐ๊ตฐ๊ณผ ์คํ๊ตฐ์ ์ ์๋ฅผ ๋
๋ฆฝ
ํ๋ณธ t-testํ ๊ฒฐ๊ณผ 1์ฐจ ์์ ์ ์์ด์ ๋์กฐ๊ตฐ(M=2.69, SD=1.32)์ ๋นํ
์ฌ ์คํ๊ตฐ(M= 4.22 SD= 0.98)์ ํ๊ท ์ด ๋ ๋์ ๊ฒ์ผ๋ก ๋ํ๋ฌ์ผ๋ฉฐ ์ด๋
ํต๊ณ์ ์ผ๋ก ์ ์ํ์๋ค(t= -5.23, p= .000). 2์ฐจ ์์ ์ ์์ด์ ๋์กฐ๊ตฐ(M
= 2.64, SD = 1.09)์ ๋นํ์ฌ ์คํ๊ตฐ(M= 4.64, SD= 0.48)์ด ํ๊ท ์ด ๋ ๋
์ ๊ฒ์ผ๋ก ๋ํ๋ฌ์ผ๋ฉฐ ์ด๋ ํต๊ณ์ ์ผ๋ก ์ ์๋ฏธํ์๋ค(t= -9.48, p= .000).
๋ํ 3์ฐจ ์์ ์ ์์ด์๋ ๋์กฐ๊ตฐ(M= 2.76, SD= 1.07)์ ๋นํ์ฌ ์คํ๊ตฐ
(M= 4.71, SD= 0.41)์ ํ๊ท ์ด ๋ ๋์ ๊ฒ์ผ๋ก ๋ํ๋ฌ์ผ๋ฉฐ ์ด ๋ํ ํต๊ณ
์ ์ผ๋ก ์ ์๋ฏธํ์๋ค(t= -9.65, p= .000). ์ฆ ์ฑ๋ด์ ์ด์ฉํ ์คํ๊ตฐ์ด ๋์กฐ
๊ตฐ์ ๋นํด ํ์์๋๊ฐ ๋ ๋์ ๊ฒ์ผ๋ก ๋ํ๋ฌ๋ค.
๋ณธ ๊ฒฐ๊ณผ๋ฅผ ๋ฐํ์ผ๋ก, ์์์๋ฐฉ์ ์ข
์ฑ๋ด์ ์๋ฐฉ์ ์ข
๋์ ์๋
๋ฅผ ์์ก
ํ๋ ๋ถ๋ชจ์๊ฒ ํ์ํ ์ ๋ณด๋ฅผ ์ ์ ์ ํํ์ ์ ๊ณตํ์ฌ ์๋ฐฉ์ ์ข
๋๊ธฐ๋ฅผ
์ฆ๊ฐ์ํค๊ณ , ์๊ธฐํจ๋ฅ๊ฐ์ ์ฆ๋์์ผ ๊ถ๊ทน์ ์ผ๋ก ์๋ฐฉ์ ์ข
์ดํ๋ฅ ์ ๋์ผ
์ ์๋ ์ ์ฉํ ๋ฐฉ๋ฒ์ผ๋ก ํ์ฉ๋ ์ ์์ ๊ฒ์ด๋ผ๊ณ ์๊ฐํ๋ค.The decrease in childrens vaccination rates resulted in outbreaks of
vaccine-preventable diseases. The child vaccination chatbot developed
in this study can be used as a tool to promote immunization through
the provision of reminders and real-time consultation messenger
service. The aim of this study was to develop and evaluate a child
vaccination chatbot based on the information-motivation-behavioral
skills(IMB) model and to evaluate the effectiveness of the chatbot.
Based on the IMB model, a real-time consultation messenger service
chatbot was developed to provide answers to questions about
childrens vaccinations. The chatbot was used by the participants of
this study to evaluate its effects based on changes in the
measurements of vaccination information, motivation, self-efficacy, and
vaccination behavioral intention variables. This study is divided into
two parts the development and evaluation of the chatbot. The
developed child vaccination chatbot went through the stages of
evaluation in accordance with the software development life cycle.
Then, the developed chatbot was used by the participants in this
study. The participants of this study were parents who were raising
children from 0 to 35 months old and those whose children expected
to be vaccinated within three months. The experimental group included
34 participants, and the control group had 31 participants. The ages of
children were similar in both groups. During the 12 weeks of the
research, the participants were provided with vaccination schedule
reminder alarms, a real-time consultation messenger service,
information about vaccinations and motivation boosters. Also,
vaccination information, motivation, self-efficacy, and vaccination
behavioral intention variables were measured every four weeks.
The experimental group that used the chatbot scored higher for
vaccinaion information, motivation, self-efficacy, and vaccination
behavioral intention than the control group. Based on the results, it is
assumed that the child vaccination chatbot provided useful and prompt
information to parents raising children who needed to be vaccinated.
The child vaccination chatbot increased vaccination motivation,
self-efficacy, and vaccination rates by providing necessary information
to parents.โ
Introduction 1
1. Background 1
2. Purpose 5
3. Definition of Terminology 6
โ
ก Literature Review 9
1. Childs Vaccination Management 9
2. Providing Childs Vaccination Information Intervention and Vaccination Implementation 11
3. Chatbot 13
4. Information-Motivation-Behavioral skills model 16
5. Turing Test 18
โ
ข Theoretical Framework 20
1. Conceptual Framework 20
2. Hypotheses 21
โ
ฃ Methodology 22
1. Development of the Child Vaccination Chatbot 22
2. Evaluation of the Child Vaccination Chatbot 29
โ
ค Results 39
1. Development of the Child Vaccination Chatbot 39
2. Usability test of the Child Vaccination Chatbot 56
3. Evaluation of the Child Vaccination Chatbot 62
โ
ฅ Discussion 76
1. Development of the Child Vaccination Chatbot 77
2. Child Vaccination Chatbots Application and Effects 79
3. Child Vaccination Chatbots Turing Test 81
4. Limitations of the Study 82
5. Significance of the Study in Nursing 83
6. Implications 85
โ
ฆ Conclusion 86
1. Conclusion 86
References 90
Appendix
Appendix 1. IRB review results 100
Appendix 2. IRB review results
(Additional review on adding questionnaire) 101
Appendix 3. Instructions for study participants
(IRB Approval document) 102
Appendix 4. Recruitment documents for research participants 106
Appendix 5. Korean questionnaire 109
๊ตญ๋ฌธ์ด๋ก 116Docto
Minimally invasive surgery in infants with congenital diaphragmatic hernia: outcome and selection criteria
PURPOSE: The aim of the study was to determine clinical indications for performing minimally invasive surgery (MIS) with acceptable results by reviewing our experience in congenital diaphragmatic hernia (CDH) repair and comparing outcomes of MIS with open surgery.
METHODS: Medical records of patients who underwent CDH repair were reviewed retrospectively between January 2008 and December 2012, and outcomes were compared between MIS and open repair of CDH.
RESULTS: From 2008 to 2012, 35 patients were operated on for CDH. Among these patients, 20 patients underwent open surgery, and 15 patients underwent MIS. Patients with delayed presentations (60.0% [9/15] in the MIS group vs. 20.0% [4/20] in the open surgery group; P = 0.015) and small diaphragmatic defect less than 3 cm (80.0% [12/15] in the MIS group vs. 0.0% [0/20] in the open surgery group; P < 0.001) were more frequently in the MIS group than the open surgery group. All 10 patients who also had other anomalies underwent open surgery (P = 0.002). Moreover, nine patients who needed a patch for repair underwent open surgery (P = 0.003). Patients in the MIS group showed earlier enteral feeding and shorter hospital stays. There was no recurrence in either group.
CONCLUSION: CDH repair with MIS can be suggested as the treatment of choice for patients with a small sized diaphragmatic defect, in neonates with stable hemodynamics and without additional anomalies, or in infants with delayed presen tation of CDH, resulting in excellent outcomes.ope
Clinical Characteristics and Management of Benign Transient Non-Organic Ileus of Neonates: A Single-Center Experience
PURPOSE: The term benign transient non-organic ileus of neonates (BTNIN) is applied to neonates who present symptoms and plain radiographic findings of Hirschsprung's disease, but do not have aganglionic bowel and are managed well by conservative treatment. It can often be difficult to diagnose BTNIN because its initial symptoms are similar to those of Hirschsprung's disease. The aim of this study is to evaluate the clinical characteristics and proper treatment of BTNIN.
MATERIALS AND METHODS: A retrospective review was made on the clinical data of 19 neonates who were treated for BTNIN between January 2008 and December 2011 at a single facility.
RESULTS: Abdominal distension occurred in every patient (19/19). Other common symptoms included emesis (5/19), explosive defecation (5/19), and constipation (4/19). The vast majority of patients (15/19) experienced the onset of symptoms between 2 and 4 weeks of age. Radiograph findings from all of the patients were similar to Hirschsprung's disease. A barium study showed a transition zone in 33.4% (6/18) of the patients. However, rectal biopsy revealed ganglion cells in the distal rectum in 88.2% (15/17) of the patients, and anorectal manometry showed a normal rectoanal inhibitory reflex in 90% (9/10). All patients responded well to conservative treatment. Symptoms disappeared at the mean age of 4.9ยฑ1.0 months, and the abdominal radiographs normalized.
CONCLUSION: BTNIN had an excellent outcome with conservative treatment, and must be differentiated from Hirschsprung's disease. A rectal biopsy and anorectal manometry were useful diagnostic tools in the differential diagnosis.ope
Retrospective assessment of the validity of robotic surgery in comparison to open surgery for pediatric choledochal cyst
PURPOSE: We evaluated the validity of robotic surgery (RS) for pediatric choledochal cyst (CC) in comparison to open surgery (OS).
MATERIALS AND METHODS: From January 2009 to April 2013, clinical data from 79 consecutive pediatric patients with CC, who underwent RS (n=36) or OS (n=43) performed by a single pediatric surgeon, were analyzed retrospectively.
RESULTS: In the RS group, the age of the patients was significantly older, compared to the OS group. Operation and anesthesia times were significantly longer in the RS group than the OS group. Fluid input rates to maintain the same urine output were significantly smaller in the RS group than the OS group. The American Society of Anesthesiologists (ASA) physical status, length of postoperative hospital stay, and the incidence of surgical complications did not differ significantly between the two groups.
CONCLUSION: Although early complications could not be avoided during the development of robotic surgical techniques, RS for pediatric CC showed results comparable to those for OS. We believe that RS may be a valid and alternative surgery for pediatric CC. After further development of robotic surgical systems and advancement of surgical techniques therewith, future prospective studies may reveal more positive results.ope
๊ต๊ฐ์ด๋ ์ํ ์ ์ง์ง๋ฉด์ ์กฐ๊ฑด์ด ๋ณต๊ทผ ๋ฐ ์ฒ์ถ ๊ธฐ๋ฆฝ๊ทผ์ ๊ทผ ํ์ฑ๋์ ๋ฏธ์น๋ ์ํฅ
Dept. of Rehabilitation Therapy/์์ฌ[ํ๊ธ]x
[์๋ฌธ]Various exercise protocols have been designed to improve trunk stability in the fields of rehabilitation and sport. Bridging exercise on the floor, foam roll, or gymball is often prescribed for improving trunk stability.The aim of this study was to determine the muscle activity of the abdominalis and erector spinae during bridging and unilateral bridging exercises on a firm surface, on the sit-fit, and on a foam roll. Eighteen healthy young subjects with no medical history of lower-extremity or lumbar spine disease were recruited for this study. Muscle activity was recorded using surface EMG electrods from the both sides of the rectus abdominalis, external obliques, internal obliques, and erector spinae muscles during bridging and unilateral bridging exercises. A one-way repeated analysis of variance was used to compare the EMG activity of each muscle according to the support surface condition. Differences in the EMG activities between the bridging and unilateral bridging exercises, and between the right side and left side were assessed using a paired t-test, and the level of statistical significance was set at 0.05. The study showed that the EMG activities of the both rectus abdominalis, both external obliques, and the right internal oblique were significantly higher when the bridging exercise was performed using the foam roll than when using the sit-fit. The EMG activities of the both external obliques, both internal obliques, and both erector spinae during bridging exercise using the foam roll were significantly higher than that using the firm surface. The EMG activities of the left rectus abdominis, both external obliques, and the right internal oblique were significantly higher during unilateral bridging exercise using the foam roll than when using the sit-fit. The EMG activities of the right external oblique, right internal oblique, and both erector spinae during unilateral bridging exercise using the foam roll were significantly higher than when using the firm surface. The EMG activity of the left erector spina was significantly higher when using the sit-fit than when using the firm surface during the unilateral bridging exercise. The EMG activities of all of the muscles were significantly higher during the unilateral bridging exercise than during the bridging exercise. There was no significant difference in the EMG activity of each muscle between the right side and the left side during the bridging exercise. In the unilateral bridging exercise, the EMG activity of the right rectus abdominis was significantly higher than that of the left rectus abdominis in all three support surface conditions. In addition, the EMG activity of the right erector spina was significantly higher than that of the left erector spina when performing the unilateral bridging exercise using the firm surface and the sit-fit. Based on these fidings, performing the unilateral bridging exercise using the sit-fit or the foam roll is a useful method for facilitating trunk-muscle strength and hence lumbar stability.ope
Changes in outcomes and operative trends with pediatric robot-assisted resection of choledochal cyst
Background: This study aimed to report our experience with a robot-assisted resection of choledochal cysts (CCs) in pediatric patients, especially focusing on changes in outcomes and operative trends.
Methods: We retrospectively reviewed medical records of all 158 patients under 18 years of age who underwent robot-assisted resection of CC in a single tertiary center between July 2008 and January 2021. Patients were divided into the first period (P1, July 2008-March 2016; N = 79) and second period (P2, April 2016-January 2021; N = 79) with equal number of participants. The patients of P2 were compared with those of P1 to assess clinical outcomes with operative details. Operative characteristics and postoperative prognosis were compared for each group.
Results: The mean operative time was 383.6 min for the P2 group and 462.6 min for the P1 group (p < 0.001). The mean estimated blood loss was 28 mL in the P2 group and 63 mL in the P1 group (p = 0.025). The rate of emergency department visit after the operation was lower in the P2 group (3.8% vs. 13.9%, respectively, p = 0.047). The two groups showed no significant differences in the rate of late postoperative complications and reoperations.
Conclusion: With the increase in the center's experience, robot-assisted resection of CC can be safely adopted and feasible, especially for pediatric patients.
Levels of evidence: Treatment Study, Level III.restrictio
Lessons and tips from the experience of pediatric robotic choledochal cyst resection
PURPOSE: The laparoscopic surgery for a choledochal cyst in children is technically challenging because of its high degree of complexity despite its possibility. In an attempt to overcome this laparoscopic weakness and to facilitate the difficult steps in the minimally invasive surgery for choledochal cyst resection in children, we have performed the robot-assisted resection of the choledochal cyst. The aim of this study is to report lessons and tips obtained from our experience of the robot-assisted choledochal cyst resection in children.
PATIENTS AND METHODS: From July 2008 to October 2011, we have attempted robot-assisted resections of choledochal cyst for 14 children using the da Vinci Robotic Surgical System(ยฎ) (Intuitive Surgical, Sunnyvale, CA). We analyzed retrospectively reviewed medical records for patients' clinical characteristics, operative methods, and postoperative outcomes including operative time, hospital days, and complications.
RESULTS: In 3 early consecutive cases, we encountered serious technical problems and complications. However, after the operator underwent the robot system off-site training program, complete resection of the choledochal cyst and Roux-en-Y hepaticojejunostomy were performed successfully without difficulty and any complication in the 11 later consecutive cases. The important technical developments of our late-period operations include placing the patient's body above the operative table, performing the extracorporeal jejunojejunostomy through an umbilical incision, omitting the operative cholangiography with magnetic resonance cholangiopancreatography substitution, exposure of the porta hepatis by lateral retractions of the gallbladder and the falciform ligament with anchoring sutures to the abdominal wall, and using a third robotic arm for counter-traction of tissues for careful dissection.
CONCLUSION: We believe that the techniques of pediatric robotic choledochal cyst resection have evolved from the previous experiences to be safer and easier.ope
Significance of Contrast Enema in One-stage Transanal Endorectal Pull-through Operation for Hirschsprung Disease
In one-stage transanal endorectal pull-through operation (TERPT) for Hirschsprung disease, preoperative evaluation by contrast enema (CE) is important tool in aspect of planning of surgical procedure as well as diagnosis. This study was to evaluate the significance of CE for identifying the extent of aganglionic bowel. A retrospective analysis was performed in 40 patients who underwent TERPT between 2003 and 2011. The authors reviewed the CE studies and their correlation with pathologic extent of aganglionosis. Total 66 contrast enemas were performed in 40 patients. Twenty patients underwent single CE, but 20 patients required multiple CEs. In single CE group, 17 had clear radiographic transition zone, but 3 had less definite transition zone. In multiple CE group, 17 patients who had equivocal finding in first or second CE had definite radiographic transition zone, but 3 patients of this group had less definite radiographic transition zones. Overall, 34 patients (85%)had clear radiographic transition zone by single or repeated CE. One (2.9%) out of 34 patients with clear radiographic transition zone had discordance between radiographic and pathologic transition zone. In contrast 4 (66.7%) out of 6 patients with equivocal radiographic transition zone had discordance between radiographic and pathologic transition zone. Observation of clear radiographic transition zone is important in preparation of TERPT, and repeated CE is helpful to reduce the discordance between radiographic and pathologic transition zone. Awareness of the possibility of discordance is also important if radiographic transitional zone is not clear.ope