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2 research outputs found

A Study on the Changes of Customer Loyalty by Consumption Value and Types of Apology Messages When Customer Experiences Demotion in Loyalty Program

Author: Babin Barry J.
Bellenger D. N
Dowling Grahame R
Hirschman Elizbeth C
Ho Teck H.
Hui Michael K
Kim Byung-Do
Kivetz Ran
Kopalle Praveen K
Lewis Michael
Lui Yuping
Magui Anne W
Nako Steven M
O'Brein B
Tauber Edward M
Wagner Tillmann
Wangenheim Florian v
Zaichkowsky
Zeithaml Valarie A
김동훈
문비치
박재옥
박종구
백진숙
이학식
정현립
진병호
최서형
한진수
홍병숙
Publication venue: 'Korean Academy of Commodity Science & Technology'
Publication date
Field of study

The Effects of Consumers’ Value Recognition on Shopping Satisfaction and Purchasing Intention: Mediation Effects of Regulatory Focus on Home Meal Replacement

Author: Appelt K. C
Barbin B. J
Baron R. M
Baumeister R. F
Carpenter J. M
Crowe E
Dholakia R. R
Friedman R
Förster J
Gibson M
Higgins E. T
Higgins E. T.
Hoe-Chang Yang
Holbrook M. B
Jones M. A
Machleit K. A
Oliver R. L
Pham M. T
Woodroffe H. R
Yang Hoe-Chang
김동진
김영완
박경숙
박현지
배병렬
서용한
송무용
양회창
양회창
이승욱
이영철
이유재
이재훈
이학식
이희열
정윤희
정현립
최점락
Publication venue: 'Korea Food Service Association'
Publication date
Field of study

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