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3 research outputs found

What Factors in TBSS(Technology-Based Self-Service) would Influence Consumer's Usage Attitude?

Author: Bagozzi
Bandura
Berry L. L
Dabholkar P. A
Dabholkar P.A
Gelderman C. J.
Ledingham J.A
Lin Jiun-Sheng C
Mearian
Meuter M. L
Meuter M. L
Parasuraman A
Parasuraman A
Seiders K.
Tsikriktsis N
Van Beuningen J
Van Gorder B.E
Zeithaml V. A
Zhu Faye X
김광용
민병권
양희진
오인수
한상린
허명숙
홍성태
황용은
Publication venue: 'Korea Service Management Society'
Publication date
Field of study

The Moderating Effects of Technology Readiness, User Traits and Situational Factors on Usage Attitude and Intention to Technology-Based Self-Service

소셜커머스 고객의 신뢰, 만족, 그리고 충성도의 구조적 관계: 소셜커머스 사업자를 중심으로

Author: Amit Raphael
Anderson Erin
Anderson Erin
Andreassen Tor Wallin
Ba Sulin
Bakos J. Yannis
Balabanis George
Bauer Hans H.
Challagalla Goutam N
Childers Terry L
Crosby Lawrence A
De Bruyn Arnaud
Dick Alan S.
Doh Sun-Jae
Doney Patricia M
Dwyer F. Robert
Fombrun Charles
Fornell Claes
Gefen David
Gerpott Torsten J
Harrison-Walker
Hausman Angela V
Hopper Joseph R.
Hsu Chin-Lin
Jarvenpaa Sirkkal L.
Julian Gould-Williams
Keenny Ralph L
Kohli Rajiv
Lam Shun Yin
Lee Moonkyu
Leisen Birgit
Macintosh Gerrard
Mittal Banwari
Moorman Christine
Oliver Richard L
Oliver Richard L
O’Guinn Tomas C.
Peteraf Margaret
Peterson Robert A
Pritchard Mark P.
Rao Hayagreeva
Reichheld Frederick F
Reichheld Frederick F
Reynolds Kristy E
Rice Ronald E.
Rohm Andrew J
Rook Dennis W
Rust Roland T.
Ruyter Ko De
Singh Jagdip
Smith J. Brock
Verplanken Bas
Verplanken Bas
Zeelenberg Marcel
Zeithaml Valarie A
강문정
민병권
박찬
안성훈
이용기
이용기
이정란
이주량
Publication venue: 'Korean Academy of Commodity Science & Technology'
Publication date
Field of study

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