Key Factor Analysis for the Introduction of Cloud Learning in the Retail Industry

[[abstract]]隨著雲端服務的出現，使得企業人力資源教育訓練方式產生極大的變化。以往企業在訓練學習部分通常採用傳統人力培訓方式，也有許多企業已經導入企業內部學習平台提供員工使用，然而學習平台之版本需要經常更新、硬體也要隨之更新，且也要專門資訊人員來維護，相當花費成本。以經濟效益來看，在預算有限因素下，雲端學習(學習雲)服務提供了企業一個低成本的教育訓練模式，企業可將教育課程建構在雲端，當學員有需要時，透過網路雲端服務平台即可提供員工進行教育訓練，滿足學習者多元化的需求，無需參加公司的實體炫練，省下龐大的人事和時間成本。 過去研究中，鮮少有考量企業導入雲端學習的因素研究。而本研究經由文獻探討建構一個較適合的架構，同時以人力需求高的零售業為研究對象，探討零售業導入學習雲的關鍵因素，供後續欲導入或已導入的企業參考。[[abstract]]The use of cloud-learning has significantly changed the methods of training development in many retail companies In the past retail companies used traditional training methods in the company; the retail companies not only have to update computer programmers frequently but also need to hire costly technicians to maintain their internal systems Could-learning has introduced a revolutionary and innovative method professional training that enabled company employees to obtain advanced education without having to spend a lot of money on miscellaneous fees or sacrificing their current jobs in order to attend classes or training seminars From a long term point of view cloud-learning provide a flexible alternative to traditional training methods In the past Cloud-Learning focused mostly on the research of single criterion using statistical analysis to conduct mass questionnaires; researches concerning the integral impact factors are rarely conducted Therefore this paper intends to build a better framework from a professional perspective by choosing the large retail enterprises as the subject of study discussing the critical factors of large retail enterprises to adopt Cloud-Learning system The result of this study could provide enterprises with the intention to adopt the system for their reference or to those which have already adopted it for reference of amendmen