Communication and Procedural Models of the E-commerce Systems

E-commerce systems became a standard interface between sellers (or suppliers) and customers. One of basic condition of an e-commerce system to be efficient is correct definitions and describes of the all internal and external processes. All is targeted the customers´ needs and requirements. The optimal and most exact way how to obtain and find optimal solution of e-commerce system and its processes structure in companies is the modeling and simulation. In this article author shows basic model of communication between customers and sellers in connection with the customer feedback and procedural models of e-commerce systems in terms of e-shops. Procedural model was made with the aid of definition of SOA.E-commerce, decision-making processes, customer requirements, customer feedback, e-commerce processes, CRM, models.

E-business Development Key Areas

At present e-business is standard alternative and its development is very fast. E-commerce is subset of e-business. E-commerce is implementation of the business transactions on the internet (internet stores, booking system, and so on). E-business and e-commerce have directly dependence on information and communication technology (ICT). Many conditions have to be satisfied to e-business systems operate all right and bring contribution. The fundamental element is e-business strategy. Aims, procedures, methods, inputs, outputs and the like have to be analyzed in e-business strategy. Individual parts may be under consideration and analyzed in singles steps or in parallel with regards to contexture. Once of the e-commerce key area is internet stores development. Internet stores are realized as a web sites published on internet. Web sites make possible communication between custom and operators information system. Internet store web sites have to fulfil the quite of number of conditions. Principal aim of the internet store web sites is effort to internet store web sites be displayed in one of the forefront in internet browser after request of user. To this goal for example Search Engine Optimization (SEO) or method of paid references can be used. Both methods are very important for internet marketing and they also can be used together. Data from internet store web sites are computing in firm information system. On this account we have to directly defined dataflow between internet store websites and information system. We can buy software for e-business support from provider or new software can be developed. In both cases we have to pay attention to risk areas. Conditions of successful implementation of e-business in firm are in the end of the article.e-business, e-commerce, e-business strategy, procedural and technological audit, internet stores, optimization, search engine optimization, paid links, information and communication technologies, return on investment

E-commerce Systems and E-shop Web Sites Security

Fruitfulnes of contemporary companies rests on new business model development, elimination of communication obstacles, simplification of industrial processes, possibilities of responding in real-time and above all meeting the floating custom needs. Quite a number of company activities and transactions are realized within the framework of e-business. Business transactions are supported by e-commerce systems. One of the e-commerce system part is web interface (web sites). Present trend is putting the accent on security. E-commerce system security and web sites security is the most overlooked aspect of securing data. E-commerce system security depends on technologies and its correct exploitation and proceedings. If we want e-commerce system and e-shops web sites with all services to be safety, it is necessary to know all possible risks, use up to date technologies, follow conventions of web sites development and have good security management system. The article deals with definition and description of risk areas refer to e-commerce systems and e-shop web sites and show fundamental principles of e-commerce systems and e-shop web sites security.E-commerce system, e-shop web sites, security, security proceedings, web technologies

Overview of Potential Problematic Fields and Experience With Respect to Implementation of E-Learning in a Company and School Environment in the Czech Republic

E-learning has become a significant supportive cornerstone of the educational process at universities and in companies, where it is applied as supplementary education of the staff. At the Silesian University in Opava, School of Business Administration in Karvina, under completion of grant projects e-learning study of number of bachelor study programs received an accreditation. E-learning is applied for training in the business sector in the Czech Republic as well as in different countries. Both at universities and in companies there exist specific solutions of effective implementation of the individual e-learning systems depending on a myriad of factors derived from differences in the individual environments. The articles provides an overview of potential problematic areas, which may occur in implementation of e-learning and it is in the Czech Republic where these problematic situations have been tackled. The purpose of the article is to list basic problematic areas, each of which deserves a separate article and a detailed analysis.E-learning, life-long education, off-line communication, on-line communication, e-learning electronic study material, text study supports, number of students, Learning Management System (LMS), information system, computer literacy

Assisting elements of distant learning at the School of Business Administration in Karvina

Distant learning with the support of modern information and communicative technologies is a frequently discussed field at all progressive institutions of education nowadays. Today there is a range of software assistance for the creation of on-line courses and education management by means of internet. It is, however, necessary that the information systems intended for the creation of learning support and learning management, including all the necessary feedback, did not exist as isolated in order that they employ and provide data reversely during their mutual interaction which are contained respectively necessary for work of other information wholes such as information systems for the support of university management in all the fields of its activities.Distant learning, e-learning, pedagogical information system, learning managing system, subsystems, VIRTUNIV seminars

Questionary Research to Learn State of Affairs of Technological Support CRM

Evaluation exercise was made on the basis primary research in which service organizations was spoken. They were answered for questions interrelated to customer relationship management (CRM).CRM, hypothesis, exploited software, cooperative part CRM, outsourcing

Method of supply chain optimization in E-commerce

Rapid development of technologies and their penetration into all sectors generates a wide range of streamlining of production and trade processes. Electronic commerce is the area in which information and communication technology (ICT) is an essential and indispensable element. It is based on the use of e-commerce systems. An e-commerce system combines several parts consisting of customers, suppliers (sellers, dealers, producers, businessmen, etc.), the web server (web interface), the information system (ERP, CRM, the database system), the payment system, the dispatch system and the legislature itself. All these subsystems must be managed both at the operational level and in terms of the whole e-commerce system. E-commerce systems are tools meant to support the supply chain (SC), the quality of which as well as other parts of the e-commerce system largely depend on management processes representing supply chain management (SCM). The optimal way to ensure the success of SCM is to use the methods of modelling and simulation based on appropriate models and mathematical representation of a real SC. Such models are constructed with the use of process and value-chain oriented approaches or based on the concept of multi-agent systems. Different types of models in conjunction with a suitable mathematical representation allow us to perform the simulation process which outputs can help managers make suitable decisions. The paper aims at presenting contemporary approaches to the supply chain modelling within e-commerce systems. Moreover, the case study emphasized hereby is oriented to present the sample simulation approach in order to find the optimal allocation of resources which are meant to minimize shipping costs.e-commerce system, supply chain, supply chain management, warehouse, allocation of resources

E-business Environment in the Global Information Society

In today´s digital 21st century, almost all businesses face intense competition from competitors all around the globe. There are no borders and business area for the all companies is almost unlimited. As the main supports of mentioned fact are globalization and ICT´s development. Influences such as globalization, increased popularity of outsourcing and offshoring have recently combined to produce an environment where ICT graduates need to have up-to-date and industry-relevant knowledge and skills, so that they can be successful in this highly competitive environment. Development of e-business and e-commerce make possible the companies to enter to the global markets. Fundamental prerequisite of the successful company in the global market is well-made corporate strategy and correct source information. Of high account condition of an entry to global markets is an adjustment of the information system to global information and business system management standards. The statistics gained from the Czech market shows, that in spite of enormous Internet proliferation the ratio of e-sales is lower than the ratio of e-purchases. Some possible reasons for these phenomena are discussed at the end of this paper.E-business, e-commerce, global information society, information and communication technology, IT security, IT standards, business strategy, enterprise resource planning, customer relationship management.

The Simulation of the Dynamic Behaviour of the SCX Car

Import 02/11/2016Cílem této diplomové práce je výpočtová analýza geometrie náprav a dynamických parametrů vozidla SCX. V první části práce obsahuje možnosti využití programu MSC Adams/Car. V další části je práce zaměřena na návrh a zkoumání geometrie náprav automobilu SCX. Poté jsou provedeny dynamické simulace vybraných jízdních manévrů a jsou zhodnocena získaná data. Výsledkem diplomové práce je návrh přední, zadní nápravy a dynamická simulace jízdních manévrů automobilu SCX 4.The aim of this master thesis is the computational analysis of the wheel alignment and dynamic parameters of the vehicle SCX. The first part of thesis includes options used MSC Adams/Car. Another part of the work is focused on the design and investigation of the wheel alignment of the SCX car suspensions. Then the dynamic simulations of selected driving manoeuvres and evaluation of values are obtained. The result of this thesis is the design front, rear suspension and dynamical simulation of the driving manoeuvres for the SCX car.330 - Katedra aplikované mechanikyvýborn

Business intelligence as the support of decision-making processes in e-commerce systems environment

The present state of world economy urges managers to look for new methods, which can help to start the economic growth. To achieve this goal, managers use standard as well as new procedures. The fundamental prerequisite of the efficient decision-making processes are actual and right information. Managers need to monitor past information and current actual information to generate trends of future development based on it. Managers always should define strictly what do they want to know, how do they want to see it and for what purpose do they want to use it. Only in this case they can get right information applicable to efficient decision-making. Generally, managers´ decisions should lead to make the customers´ decision-making process easier. More frequently than ever, companies use e-commerce systems for the support of their business activities. In connection with the present state and future development, cross-border online shopping growth can be expected. To support this, companies will need much better systems providing the managers adequate and sufficient information. This type of information, which is usually multidimensional, can be provided by the Business Intelligence (BI) technologies. Besides special BI systems, some of BI technologies are obtained in quite a few of ERP (Enterprise Resource Planning) systems. One of the crucial questions is whether should companies and firms buy or develop special BI software, or whether they can use BI tools contained in some ERP systems. In respect of this, there is a question if the modern ERP systems can provide the managers sufficient possibilities relating to ad-hoc reporting, static and dynamic reports and OLAP analyses. A one of the main goals of this article is to show and verify Business Intelligence tools of Microsoft Dynamics NAV for the support of decision-making in terms of the cross-border online purchasing. Pursuant to above-mentioned, in this article authors deal with problems relating to managers´ decision-making, customers´ decision-making and a support of its using the BI tools contained in ERP system Microsoft Dynamics NAV. A great deal of this article is aimed at area of multidimensional data which are the source data of e-commerce systems.Business Intelligence, decision-making, e-commerce system, cross-border online purchasing, multi-dimensional data, reporting, data visualization