Towards sustainable servitization: a literature review of methods and frameworks

Service-based business models have attracted growing interest as means to capture sustainable value. There is still unclear terminology and lack of understanding on how servitization can locate sustainability as central value. The purpose of this study is to consolidate the terminology and methods for servitization, to identify factors and elements that contribute to a sustainability perspective. The followed methodology includes a comprehensive literature review, further analyzed through a conceptual framework using an evidence-based approach. The findings of this study will clarify existing terminologies and frameworks while supporting the development of service-based business models that avoid the sustainability paradox of servitization

Challenges for Industrial Product/Service Systems: Experiences from a learning network of large companies

Organised by: Cranfield UniversityIn Sweden, there are a growing number of manufacturers that are using the approach of industrial product/service systems. This paper explores how manufacturers and university researchers have started a workshop series where important and topical product/service system issues are elucidated. The companies face many challenges in order to achieve a good product/service system business. Many challenges are related to changing different peoples’ mindset within the company and/or with external companies and customers. Having a learning network approach of dealing with these challenges has been perceived as a good manner of tackling the questions raised within the product/service system providing companies.Mori Seiki – The Machine Tool Compan

Advancing sustainability through digital servitization: An exploratory study in the maritime shipping industry

Global businesses are transforming towards capturing more value from services, a business model transition called servitization. Digital servitization can help create and maintain a competitive advantage, as well as offering opportunities to tackle major challenges related to environmental pressures and rapidly changing market conditions. This study aims to bridge the gap between the theory of digital servitization and its implementation in the maritime shipping sector. This paper presents a multi-case study that explores the status, perceived challenges, and enablers for the adoption of digital servitization. Empirical data were collected from interviews with 13 companies and analyzed using the PESTEL and DPSIR frameworks. The results are presented across three categories based on the PESTEL framework: organizational context, global priorities, and sustainability. This study contributes to theory by providing empirical insights from the status of digital servitization in the maritime shipping industry. Also, it identifies challenges and needs that can support the transition towards digital servitization and the development of more sustainable solutions. Future research avenues are suggested to advance digital servitization in other industrial sectors.Validerad;2024;Nivå 2;2024-01-22 (joosat);Full text license: CC BY</p

Are We Actually in the Open Innovation Era? Current Practices of European Manufacturing Companies

During the last decade, many researchers have claimed that we are in the era of open innovation. However,an extensive picture of the actual implementation of open innovation is still lacking. In order to address this, a research project was launched, called Open Innovation Survey (in the following, OIS project), involving five European countries (Italy, Spain, UK, Sweden and Finland). The research project is focused on inbound innovation and it is aimed at identifying the Open Innovation models through which firms open their innovation funnel to their external partners, by means of an extended survey. The paper presents the first tentative results drawn from the survey, in terms of descriptive statistics and cluster analysis, which allows depicting the different innovation models actually adopted in the practice of companies