Profil Pelayanan Swamedikasi Oleh Apoteker Di 6 Apotek Kota Surakarta

Self-medication is a person's effort to treat his own disease. Self-medication often causes medication errors due to inappropriate selection and use of drugs. The role of pharmacists is needed in providing self-service to the community. This study aims to find out the description of self-service and application of pharmaceutical services standards at pharmacies. This research is an observational study with purposive sampling method. Respondents are pharmacists as manager (APA) and pharmacists as companion (Aping) at pharmacies that have given research permits. Data collection was carried out by observation or direct observation of pharmacists in several pharmacies in Surakarta City. Data analysis was carried out descriptively. Based on the selection and use of drugs, most visitors ask for medication for coughs and flu. Self-medication is mostly carried out by women 52.74% and the most is done by visitors aged 31-40 years 39.04%. Self-medication was carried out in initiative as much as 52.05% and self-medication recommended by pharmacists was 47.95%. Based on the use of drugs, visitors most often asked for cough medicine 30.82% and flu, which was 25.34%. Pharmacists have not been optimal in conducting self-service, either digging up visitor information or implementing fixed procedures and self-medication counseling techniques