PINs, passwords and human memory

Wendy Moncur and Dr Grégory Leplâtre provide an introduction to some of the problems relating to memory and the ability of the human to recall passwords

Designing social networking sites for older adults

The importance of older adults’ social networks in providing practical, emotional and informational support is well documented. In this paper, we reflect on the personal social networks of older adults, and the shortcomings of existing online Social Networking Sites (SNSs) in supporting their needs. We report findings from ethnographic interviews, focus groups and hands-on demonstrations with older adults, where we find key themes affecting adoption of SNSs. We then consider design aspects that should be taken into account for future SNSs, if they are to meet the preferences of older users

Digital Possessions in the Museum of Broken Relationships

This paper describes an interactive demo of our collaborative research activity with the Museum of Broken Relationships, one of Lonely Planet’s’Fifty Museums to Blow Your Mind’. In collaboration with the Museum, we are currently collecting data worldwide and cross-culturally on the digital possessions individuals associate with their romantic break up, combined with the stories behind those possessions. Taking a methodologically innovative approach, we adapt the Museum’s existing practices to conduct research (triangulating existing small-scale interview data) whilst simultaneously generating a new collection for the Museum. In doing so, we foreground contemporary HCI questions of ownership, curation, and presentation of self after a romantic breakup to the public. The demo will exhibit the digital possessions and associated stories that we collect, whilst also giving the CHI community the opportunity to contribute to the collection in real-time at the conference, by sharing digital possessions and stories of their own romantic breakups

Sensitive Research, Practice, and Design in HCI

New research areas in HCI examine complex and sensitive research areas, such as crisis, life transitions, and mental health. Further, research in complex topics such as harassment and graphic content can leave researchers vulnerable to emotional and physical harm. There is a need to bring researchers together to discuss challenges across sensitive research spaces and environments. We propose a workshop to explore the methodological, ethical, and emotional challenges of sensitive research in HCI. We will actively recruit from diverse research environments (industry, academia, government, etc.) and methods areas (qualitative, quantitative, design practices, etc.) and identify commonalities in and encourage relationship-building between these areas. This one-day workshop will be led by academic and industry researchers with diverse methods, topical, and employment experiences

Opportunities and challenges of the digital lifespan:views of service providers and citizens in the UK

<p>Information about UK citizens’ use of digital technologies is often expressed in statistics – x% lack Internet access; y% get online to engage in online banking, update social media sites, or participate in online auctions. There are many social implications to digital technology use, however – individuals may communicate online as a major way to stay in touch with friends and family, and as Internet access rises and government and public sector budgets shrink, online services become an increasingly attractive way for government and public sector service providers to communicate with citizens. This paper presents selected results of an exploratory study designed to investigate the digital personhood of UK citizens through interviews with participants at three life transitions: leaving secondary school, becoming a parent, and retiring from work. Digital personhood in this paper implies identity information online, and some interaction with others around that information. We then report on our presentation of a selection of these results to thirteen stakeholders who represented UK government departments, public sector organisations, and industry. We found that citizen and stakeholder concerns were quite different, especially at the new parent life transition, and that stakeholders tended to <i>underestimate</i> the willingness and ability of citizens to become involved online with the government and public sector, and <i>overestimate</i> citizens’ vulnerability online. Future research should investigate practical strategies for increasing communication between stakeholders and citizens, and also how to encourage stakeholders to work together to benefit their common clientele – the citizens.</p

Living Digitally

Our physical, social and digital lives are all becoming increasingly complex, but also interwoven with one another. Emanating from the same individual, they yet have synchronous and asynchronous aspects