Web service for knowledge management in e-marketplaces

A common strategic initiative of organizations engaged in electronic business (e-business) is the development of synergistic relations with collaborating value-chain partners to deliver their value proposition to customers. This requires the transparent flow of problem specific knowledge to partner organizations over highly integrated information systems. Transparent exchange of information and knowledge across collaborating organizations requires technological foundations for integrating business processes using software architectures built upon industry standards. The unambiguously interpretable flow of knowledge to inform online business processes is a challenging task with significant competitive benefits for organizations that take technical initiative. Infomediary organizations can serve the e-business need for exchange of knowledge and information through value-added knowledge services to participating firms in the value chain through intelligent software systems integrated with the Web Services Architecture. We define knowledge services as the "exchange of problem domain-specific knowledge to inform decision activities of specific e-business processes, facilitated by an infomediary using intelligent software systems and the Web Services Architecture." This research presents a knowledge services framework, founded on the Web Services Architecture, to enable the transparent exchange of knowledge between intelligent software systems that manage processes of organizations engaged in e-business in the knowledge-based economy. The objective is to enable informed and knowledge-based discovery of business partners from among the multitude online, and to support knowledge-rich e-business processes that cut across the value chain and deliver the value proposition to the customer

Knowledge Services for eBusiness

Dynamic value chain activities and complex decisions require the transparent flow of information and seamless knowledge exchange among multiple value chain participants. Advances in semantic web-based technologies offer the means to integrate heterogeneous systems across organizations in a meaningful way by incorporating Ontology, a common, standard and shareable vocabulary used to represent the meaning of system entities; Knowledge Representation, with structured collections of information and sets of inference rules that can be used to conduct automated reasoning; and Intelligent Agents that collect content from diverse sources and exchange semantically enriched information. This research applies fundamental work done in semantic web technologies including ontologies, knowledge representation, multi-agent systems and the webservices architecture to develop a system architecture that enables semantically enriched collaborative eBusiness process. We describe the feasibility of the knowledge services architecture to enable the transparent exchange of information and knowledge among agents that manage eBusiness processes to enhance online processes in an eMarketplace

Website Performance Measurements and Related Analysis

Current digitally growing context embodies concepts which are new to the information society and rapidly gaining lots of attention not only in specific e-commerce or e-business areas but also in different other segments which were not accommodated with digital demands. Terms like big data, fast and secure transactions, cloud and IoT are just a few items in the exponentially growing world of digital demands. Hence, a basic requirement related to prerequisites of the digital world is to have an e-business solution that can be easily monitored, which can be enhanced with the help of useful and relevant performance metrics. This situation imposes an adaptable structure which comes because of a comprehensive monitoring activity. In this context, through this paper, we are taking into consideration an in-depth analysis of a website structure, through which different e-business solutions can be evaluated