A Model for Leveraging the Tools of Personal knowledge Management 2.0 as the Next Generation of E-Learning

Assictant: In recent years a fundamental revolution has been seen in the education. This transformation is not only in the tools and methods, but in the concept and approach of education. One of these developments is in the transferring from teacher-centered methods into students-centered methods. In this transformation, personal knowledge management can be recognized as the coin of e-learning. Concurrent with this evolution in the methods, tools of teaching have been changed fundamentally from traditional teaching tools to e-learning and e-learning 2.0 (e-learning with Web 2.0 tools). This novel method has been studied in this research. At the first, personal knowledge management processes, Web 2.0 tools have been recognized and then the overlaps with the training have been studied. The suggested model has been composed of  these three areas, validated by the Delphi panel, and at last with chi-square test a survey has been done. 300 users of knowledge workers of online knowledge communities have been recognized and categorized; and knowledge workers 2.0 have been selected. In recognizing processes and tools of personal knowledge management, which can be used in e-learning, these knowledge workers answer the questions. On the other hand, 11 experts on Knowledge management (authors of ISI articles) in three rounds have been contributed in Delphi panel. The result of this study has been formed as a model for leveraging personal knowledge management tools in learning. This model includes the personal knowledge management 2.0 processes which can be used in learning. In addition, the best tools for each process have been identified in this model

Web–based Participatory GIS with data collection on the field – A prototype architecture

The rise of Web 2.0 and the current, unprecedented diffusion of mobile devices have laid new foundations for the development of PGIS (Participatory GIS). This study evaluates the possibility of exploiting FOSS (Free and Open Source Software) tools to build up a PGIS prototype providing Web publication of user field-collected data. Besides increasing public awareness and collaboration, user-generated content should also enlarge the knowledge of specific phenomena up to the local level. A prototype architecture was designed and tested in relation to a simple, planning-related case study, i.e., the report of road pavement damages. Open Data Kit suite was used to gather georeferenced multimedia data using mobile device sensors (e.g., the GPS) and to store them into a PostgreSQL database with PostGIS spatial extension. Data was then Web-published using GeoServer. Web access was finally enabled from both traditional desktop-computers and mobile platforms through ad hoc OpenLayers and Leaflet clientside solutions. The architecture provided support for FOSS applicability within the typical PGIS-related tasks, from field survey to data storage, management and dissemination on the Internet. This bottom-up communication paradigm, which exploits real-time, freely available user contributions, can become a potentially precious tool for making decision-processes more democratic, faster and ultimately better

The implications of ‘jam’ and other ideation technologies for organisational decision making

New advances in collaborative technologies, often grouped under the umbrella term ‘web 2.0', are changing the opportunity space for organisational collaboration and decision making. Research and development can now be outsourced to external self-organising communities of scientists, new business models rely wholly on content created by end users and customers are increasingly asked for input to the development of new products and services. The way in which many strategic and operational decisions are made, once the sole prevail of executive management, is being challenged by new forms of knowledge, expertise and opinion from non-management employees, and increasingly, from those outside the organisation such as customers, partners and suppliers. The widespread adoption of web 2.0 technologies and their increasing use in the business context, in other words, is creating an inevitable tension between traditional ‘top-down' strategic decision-making principles and ‘bottom-up', ad hoc and sometimes unstructured collaborative processes. This paper examines recent changes to the innovation process and the advent of so-called 'fifth generation innovation', and discusses the way in which web 2.0 technologies are further evolving these models, highlighting that 'ideation technologies' are an important part of the new breed of so-called innovation technologies. It then explores the particular example of 'jam events', which bring together a targeted group of participants on the web for a time-limited period to respond to a specific challenge, defined by decision-makers, with ideas, opinions and votes in a socially mediated process. The final section introduces the concept of 'co-created strategy', and discusses the factors required for an organisation to build the 'absorptive capacity' needed to truly take advantage of the new knowledge created by ideation technologies

Final report of work-with-IT: the JISC study into evolution of working practices

Technology is increasingly being used to underpin business processes across teaching and learning, research, knowledge exchange and business support activities in both HE and FE. The introduction of technology has a significant impact on the working practices of staff, often requiring them to work in a radically different way. Change in any situation can be unsettling and problematic and, where not effectively managed, can lead to poor service or functionality and disenfranchised staff. These issues can have a direct impact on institutional effectiveness, reputation and the resulting student experience. The Work-with-IT project, based at the University of Strathclyde, sought to examine changes to working practices across HE and FE, the impact on staff roles and relationships and the new skills sets that are required to meet these changes

Process-oriented Enterprise Mashups

Mashups, a new Web 2.0 technology provide the ability for easy creation of Web-Based applications by end-users. The uses of the mashups are often consumer related. In this paper we explore how mashups can be used in the enterprise area and hat the criteria for enterprise mashups are. We provide categories for the classification of enterprise mashups, and based upon a motivating example we go further in depth on business process enterprise mashup

The Web 2.0 as Marketing Tool: Opportunities for SMEs

The new generation of Internet applications widely known as Social Media or Web 2.0 offers corporations a whole range of opportunities for improving their marketing efficiency and internal operations. Web 2.0 applications have already become part of the daily life of an increasing number of consumers who regard them as prime channels of communication, information exchange, sharing of expertise, dissemination of individual creativity and entertainment. Web logs, podcasts, online forums and social networks are rapidly becoming major sources of customer information and influence while the effectiveness of traditional mass media is rapidly decreasing. Using the social media as a marketing tool is an issue attracting increasing attention. The hitherto experience is that large public corporations are more likely to make use of such instruments as part of their marketing and internal operations (McKinsey, 2007).The paper defines the Web 2.0 phenomenon and based on the experience of large corporations examines how SMEs could engage the various Web 2.0 instruments in order to efficiently market their products, improve customer relations, increase customer retention and enhance internal operations

Situational Enterprise Services

The ability to rapidly find potential business partners as well as rapidly set up a collaborative business process is desirable in the face of market turbulence. Collaborative business processes are increasingly dependent on the integration of business information systems. Traditional linking of business processes has a large ad hoc character. Implementing situational enterprise services in an appropriate way will deliver the business more flexibility, adaptability and agility. Service-oriented architectures (SOA) are rapidly becoming the dominant computing paradigm. It is now being embraced by organizations everywhere as the key to business agility. Web 2.0 technologies such as AJAX on the other hand provide good user interactions for successful service discovery, selection, adaptation, invocation and service construction. They also balance automatic integration of services and human interactions, disconnecting content from presentation in the delivery of the service. Another Web technology, such as semantic Web, makes automatic service discovery, mediation and composition possible. Integrating SOA, Web 2.0 Technologies and Semantic Web into a service-oriented virtual enterprise connects business processes in a much more horizontal fashion. To be able run these services consistently across the enterprise, an enterprise infrastructure that provides enterprise architecture and security foundation is necessary. The world is constantly changing. So does the business environment. An agile enterprise needs to be able to quickly and cost-effectively change how it does business and who it does business with. Knowing, adapting to diffident situations is an important aspect of today’s business environment. The changes in an operating environment can happen implicitly and explicitly. The changes can be caused by different factors in the application domain. Changes can also happen for the purpose of organizing information in a better way. Changes can be further made according to the users' needs such as incorporating additional functionalities. Handling and managing diffident situations of service-oriented enterprises are important aspects of business environment. In the chapter, we will investigate how to apply new Web technologies to develop, deploy and executing enterprise services

Exploiting tacit knowledge through knowledge management technologies

The purpose of this paper is to examine the contributions and suitability of the available knowledge management (KM) technologies, including the Web 2.0 for exploiting tacit knowledge. It proposes an integrated framework for extracting tacit knowledge in organisations, which includes Web 2.0 technologies, KM tools, organisational learning (OL) and Community of Practice (CoP). It reviews a comprehensive literature covering overview of KM theories, KM technologies and OL and identifies the current state of knowledge relating to tacit knowledge exploitation. The outcomes of the paper indicate that Internet and Web 2.0 technologies have stunning prospects for creating learning communities where tacit knowledge can be extracted from people. The author recommends that organisations should design procedures and embed them in their Web 2.0 collaborative platforms persuading employees to record their ideas and share them with other members. It is also recommended that no idea should be taken for granted in a learning community where tacit knowledge exploitation is pursued. It is envisaged that future research should adopt empirical approach involving Complex Adaptive Model for Tacit Knowledge Exploitation (CAMTaKE) and the Theory of Deferred Action in examining the effectiveness of KM technologies including Web 2.0 tools for tacit knowledge exploitation

A theoretical model for the application of Web 2.0 in e-Government

Government organisations in many countries have started embracing modern technologies such as second generation web (Web 2.0) in an attempt to maximize on the benefits of these technologies as well as keeping up with the current trend. Nevertheless, the advancement and the adoption of these of technologies is in its initial stages in the public sector. Therefore, the research problem is that the literature surrounding the application of Web 2.0 is still highly tentative and exploratory. In particular, there is a lack of research exploring the application of Web 2.0 technologies in the context of local e-Government. This study aims to address this research problem by presenting a comprehensive decision-making tool to aid the effective application of Web 2.0 technologies amongst local government authorities (LGAs). In doing so, resulting in the development of a theoretical model that is underpinned by information systems evaluation criteria and impact factors of Web 2.0 from an internal organizational perspective. By addressing the research problem, this study will make a significant contribution to the normative literature by providing new insights of Web 2.0 technologies within the public sector. This will be of specific relevance to scholars, policy makers, LGAs and practitioners who are interested in the adoption of Web 2.0 technologies in an e-Government context. This paper presents the proposed theoretical model and is largely devoted to an explanation on the development of the model