An Evaluation of Mobile-government Websites in Indonesia

This research evaluates 20 mobile-government websites in Indonesia based on the evaluation framework consists of four aspects, namely General Characteristics, E-Content, E-Services and E-Participation. Based on the evaluation result, all the mobile-government websites focus on e-content and e-participation. The content here is updated regularly especially about news and information, however the low e-services scores provide evidence that the content and e-participation provided are one-way communication method only. Mobilegovernment implementation in Indonesia seems still in the first stage of e-government development model. Most of the mobile webs are only informational. It is suggested to improve and develop further to reach the transactional level where all the services are integrated