Feedback Channels: Using Social Presence Theory to Compare Voice Mail to E-mail

This study compared the effects of using voice mail files sent as electronic mail (e-mail) attachments versus text-based e-mail to provide student feedback. Social Presence Theory (SPT) was used as the theoretical framework for assessing the two modes of delivering feedback. SPT would predict that voice mail would be perceived as higher than e-mail in terms of social presence. In accordance with SPT, the results indicate that voice mail was perceived to have significantly higher social presence than text-based e-mail. Both e-mail and voice mail were perceived as capable of providing a reasonably high quality of feedback. The results of this study indicate that students in the voice mail group appreciated the higher social presence of the medium, whereas students in the e-mail group appreciated receiving the text-based feedback because it could be printed and then later accessed and referenced in a non-sequential manner

ACUTA eNews February 1993, Vol. 22, No. 2

In This Side Region Director Nominations President\u27s column Institutional Excellence Award Drew Uinv. Voice Mail New Publications Editor Miami Univ. Voice Mail Tampa Exhibits Review Executive Directo

Unified Messaging using SIP and RTSP

Traditional answering machines and voice mail services are closed systems, tightly coupled to a single end system,the local PBX or local exchange carrier. Even simple services, such as forwarding voice mail to another user outside the local system, are hard to provide. With the advent of Internet telephony, we need to provide voice and video mail services. This also offers the opportunity to address some of the shortcomings of existing voice mail systems. We list general requirements for a multimedia mail system for Internet telephony. We then propose an architecture using SIP (Session Initiation Protocol) and RTSP (Real-Time Streaming Protocol) and compare various alternative approaches to solving call forwarding, reclaiming and retrieval of messages. We also briefly describe our prototype implementation

Xmess--a graphical voice-mail interface

Thesis (B.S.)--Massachusetts Institute of Technology, Dept. of Physics, 1990.Includes bibliographical references (leaf 50).by Lorne David Berman.B.S

MEDIA RICHNESS THEORY AND NEW ELECTRONIC COMMUNICATION MEDIA: A STUDY OF VOICE MAIL AND ELECTRONIC MAIL

In situations requiring the exchange of information to resolve equivocality or reduce uncertainty, can Media Richness Theory account for differences in individuals\u27 preferences for electronic mail and voice mail relative to one another? The results of this study indicate that, as predicted, electronic mail was preferred over voice mail for the exchange of information to reduce uncertainty. However, contrary to the predictions of Media Richness Theory, voice mail was not preferred over electronic mail for the resolution of equivocality. These results suggest that Media Richness Theory in its current formulation may not be applicable to the study of the new media. Future research should redefine and extend the concept of richness and its elements to account for the nature and functionality of the new media and investigate alternative social dimensions to individuals\u27 preferences for and usage of the new media

Speaker rate detection for voice mail applications

Thesis (M. Eng.)--Massachusetts Institute of Technology, Dept. of Electrical Engineering and Computer Science, 1997.Includes bibliographical references (p. 41).by Scott A. Lehman.M.Eng

Voice mail application for visually impaired persons

Technology-based applications are developed day by day in the whole world. But more of those are unusable for the visually impaired people. One of such applications, email has become an important and significant part of formal communication in the professional world. Thus, Voice Mail turns out to be an application through which visionless people can easily send or receive emails. The application uses “Voice to Text” and “Text to Voice” conversion to be usable for the visually impaired people. The system at first takes voice signals from the users as inputs, processes the signals and then converts that voice signals into the text. After that a text processing method is applied to convert the text into voice. Finally, the gmail server is used to connect the server with generating address to send or receive any mail. This application is useful for not only blind people but also for the normal people who always remain busy and doesn’t have time to type in keyboard. Moreover, this application is very much helpful and efficient in time utilization

ACUTA eNews November 1992, Vol. 21, No. 11

In This Issue Interchangeable NPA, NNX President\u27s Message Permanent 800 numbers Industry/ Regulatory updates Making voice mail effective The fax-on-demand solutio

ACUTA eNews November 1992, Vol. 21, No. 11

In This Issue Interchangeable NPA, NNX President\u27s Message Permanent 800 numbers Industry/ Regulatory updates Making voice mail effective The fax-on-demand solutio