Chapter Supporting Inclusive Design of Mobile Devices with a Context Model

Embedded system

Supporting Inclusive Design of Mobile Devices with a Context Model

The aim of inclusive product design is to successfully integrate a broad range of diverse human factors in the product development process with the intention of making products accessible to and usable by the largest possible group of users. However, the main barriers for adopting inclusive product design include technical complexity, lack of time, lack of knowledge and techniques, and lack of guidelines. Although manufacturers of consumer products are nowadays more likely to invest efforts in user studies, consumer products in general only nominally fulfill, if at all, the accessibility requirements of as many users as they potentially could. The main reason is that any user-centered design prototyping or testing aiming to incorporate real user input, is often done at a rather late stage of the product development process. Thus, the more progressed a product design has evolved - the more time-consuming and costly it will be to alter the design. This is increasingly the case for contemporary mobile devices such as mobile phones or remote controls

Entwicklung und prototypische Implementierung einer Methode zur Modellierung mobiler Interaktionsgeräte für intelligente Produktionsumgebungen

The dissertation deals with the conception of a design method for modeling mobile interaction devices with special focus upon intelligent production environments. Main result of the thesis represents a method which identifies and describes the necessary model-based tasks for designing mobile interaction devices (mobile input devices, output devices and communication devices). The method consists of a context model-based modeling tool for configuring work situations in intelligent production environments. The modeling tool enables the generation of design recommendations for product developers in the early phases of product development for creating mobile interaction devices

A framework for Adaptive Capability Profiling

This thesis documents research providing improvements in the field of accessibility modelling, which will be of particular interest as computing becomes increasingly ubiquitous. It is argued that a new approach is required that takes into account the dynamic relationship between users, their technology (both hardware and software) and any additional Assistive Technologies (ATs) that may be required. In addition, the approach must find a balance between fidelity and transportability. A theoretical framework has been developed that is able to represent both users and technology in symmetrical (hierarchical) recursive profiles, using a vocabulary that moves from device-specific to device-agnostic capabilities. The research has resulted in the development of a single unified solution that is able to functionally assess the accessibility of interactions through the use of pattern matching between graph-based profiles. A self-efficacy study was also conducted, which identified the inability of older people to provide the data necessary to drive a system based on the framework. Subsequently, the ethical considerations surrounding the use of automated data collection agents were discussed and a mechanism for representing contextual information was also included. Finally, real user data was collected and processed using a practically implemented prototype to provide an evaluation of the approach. The thesis represents a contribution through its ability to both: (1) accommodate the collection of data from a wide variety of sources, and (2) support accessibility assessments at varying levels of abstraction in order to identify if/where assistance may be necessary. The resulting approach has contributed to a work-package of the Sus-IT project, under the New Dynamics of Ageing (NDA) programme of research in the UK. It has also been presented to a W3C Research and Development Working Group symposium on User Modelling for Accessibility (UM4A). Finally, dissemination has been taken forward through its inclusion as an invited paper presented during a subsequent parallel session within the 8th International Conference on Universal Access in Human-Computer Interaction