Monitoring Remote Employees at FinPro

In response to the coronavirus disease of 2019 (COVID-19) pandemic, governments across the world have issued containment and mitigation restrictions to hinder the disease from spreading. To sustain operations and ensure continuity, businesses moved to remote working for their employees. To better hold work-from-home (WFH) employees accountable, employers have begun to use monitoring software, including emotion recognition software, to track employee productivity, their compliance with information security policy, and so on. This paper presents a teaching case based on a fictitious company inspired by the actual experiences of employees working at a global financial services provider. Educators worldwide in information systems or business courses can use the teaching case at the undergraduate or graduate level. The case introduces students to Financial Professional Services (“FinPro”), a fictitious American firm that makes the decision to monitor remote employees. It implements both software that records and controls end user activity and emotion recognition software. The teaching case overviews artificial intelligence and emotion recognition software and provides an opportunity for students to examine employers’ and employees’ different perspectives regarding monitoring

AI Recruiting Tools at ShipIt2Me.com

In recent years, we have seen a dramatic increase in business interest in artificial intelligence (AI) and the number of companies that implement AI-related technologies. Thus, current and future employees need understand AI. In this paper, we present a teaching case based on a fictitious company for information systems or business courses at the undergraduate or graduate level. The case introduces students to ShipIt2Me.com (“ShipIt2Me”), a fictitious American e-commerce company that developed an AI human resources recruiting tool to help it hire cloud computing talent. The teaching case summarizes AI concepts and the opportunity for students to examine the advantages and disadvantages of using AI tools in human resources recruiting

UNMASKING EMOTIONS VIA FACIAL EXPRESSIONS – FIRST INSIGHTS ON THE ROLE OF EMOTIONAL VALENCE FOR IS DISCONTINUANCE

Although much research has been devoted to positive emotions and how they foster Information Systems (IS) use and continuance, less is known about the role of negative emotions and their impact on IS discontinuance. Thus, based on theories in environmental psychology towards the role of emotional valence, a research model is developed to explain the effect of cognitively appraised emotional valence on IS discontinuance. To test our hypotheses, we have conducted a laboratory experiment with eye tracking and evaluated users’ emotional valence objectively based on their facial expressions using FaceReader, a facial expression analysis software. Preliminary results of our study suggest that users’ initial emotional responses evoked by unexpected opposing features of the IS, when first encountered, do have significant effects on subsequent avoidance behavior. The results also reveal that cognitive system appraisal seems to influence users’ emotions and behaviors differently depending on the type of the system for the task at hand. For example, we reveal that if IS are enhanced by hedonic design elements (e.g., pictures, graphics, video files), these elements could also trigger negatively valenced emotion if they are assessed as hindrance for the achievement of one’s objectives

War and propaganda in the XXth Century

Propaganda represented the sacrifice of soldiers in war and praised the power of the country. It has been around these images that all over the world entire populations were mobilized on the expectation of victory. Through the static image of printed posters or the newspaper news projected in cinemas all over the globe, governments sought to promote a patriotic spirit, encouraging the effort of individual sacrifice by sending a clear set of messages that directly appealed to the voluntary enlistment in the armies, messages that explained the important of rationing essential goods, of the intensification of food production or the purchase of war bonds, exacerbating feelings, arousing emotions and projecting an image divided between the notion of superiority and the idea of fear of the opponent. From press, in the First World War, to radio in World War II, to television and cinema from the 1950s onwards, propaganda proved to be a weapon as deadly as those managed by soldiers in the battlefield. That’s why it is essential to analyse and discuss the topic of War and Propaganda in the Twentieth Century. This conference is organized by the IHC and the CEIS20 and is part of the Centennial Program of the Great War, organized by the IHC, and the International Centennial Program coordinated by the Imperial War Museum in London

Reports to the President

A compilation of annual reports for the 1999-2000 academic year, including a report from the President of the Massachusetts Institute of Technology, as well as reports from the academic and administrative units of the Institute. The reports outline the year's goals, accomplishments, honors and awards, and future plans