Effect of user experience on technology acceptance: the case of foss

Free and open source software (FOSS) movement essentially arises like answer to the evolution occurred in the market from the software, characterized by the closing of the source code. Furthermore, some FOSS characteristics, such as (1) the advance of this movement and (2) the attractiveness that contributes the voluntary and cooperative work, have increased the interest of the users towards free software. Traditionally, research in FOSS has focused on identifying individual personal motives for participating in the development of a FOSS project, analyzing specific FOSS solutions, or the FOSS movement itself. Nevertheless, the advantages of the FOSS for users and the effect of the demographic dimensions on user acceptance for FOSS have been two research topics with little attention. Specifically, this paper’s aim is to focus on the influence of the user experience with FOSS the FOSS acceptance. Based on the literature, user experience is an essential demographic dimension for explaining the Information Systems acceptance. With this purpose, the authors have developed a research model based on the Technological Acceptance Model (TAM).El movimiento asociado al software de código abierto (FOSS) surge como una respuesta a la evolución acontecida en el mercado del software, caracterizado por el cierre del código fuente. Además, algunas características del FOSS como (1) el avance de este movimiento y (2) el atractivo que suscita debido a que se construye bajo la filosofía de trabajo voluntario y cooperativo, ha incrementado el interés de los usuarios hacia FOSS. Tradicionalmente las investigaciones en FOSS han estado centradas en identificar las motivaciones personales de participar en el desarrollo de un proyecto FOSS. Mientras que las ventajas del FOSS para los usuarios y el efecto de las dimensiones demográficas en la aceptación de FOSS han sido dos tópicos de investigación con poca atención. Concretamente, este artículo se centra en analizar la influencia de la experiencia con FOSS en la propia aceptación de FOSS. Basado en la literatura, la experiencia del usuario es una dimensión demográfica esencial para explicar la aceptación de los Sistemas de Información. Con este propósito, los autores han desarrollado un modelo de investigación basado en el Metamodelo de Aceptación de la Tecnología (TAM)

Adoption of Free Open Source Geographic Information System Solution for Health Sector in Zanzibar Tanzania

\ud The study aims at developing in-depth understanding on how Open Source Geographic Information System technology is used to provide solutions for data visualization in the health sector of Zanzibar, Tanzania. The study focuses on implementing the health visualization solutions for the purpose of bridging the gap during the transition period from proprietary software to the Free Open-Source Software using Key Indicator Data System. The developed tool facilitates data integration between the two District Health Information Software versions and hence served as a gateway solution during the transition process. Implementation challenges that include outdated spatial data and the reluctance of the key users in coping with the new Geographical Information System technologies were also identified. Participatory action research and interviews were used in understanding the requirements for the new tool to facilitate the smooth system development for better health service delivery.\u

The usability of open source software: analysis and prospects

Open source communities have successfully developed many pieces of software although most computer users only use proprietary applications. The usability of open source software is often regarded as one reason for this limited distribution. In this paper we review the existing evidence of the usability of open source software and discuss how the characteristics of open-source development influence usability. We describe how existing human-computer interaction techniques can be used to leverage distributed networked communities, of developers and users, to address issues of usability

Usability discussions in open source development

The public nature of discussion in open source projects provides a valuable resource for understanding the mechanisms of open source software development. In this paper we explore how open source projects address issues of usability. We examine bug reports of several projects to characterise how developers address and resolve issues concerning user interfaces and interaction design. We discuss how bug reporting and discussion systems can be improved to better support bug reporters and open source developers

Exploring usability discussions in open source development

The public nature of discussion in open source projects provides a valuable resource for understanding the mechanisms of open source software development. In this paper we explore how open source projects address issues of usability. We examine bug reports of several projects to characterise how developers address and resolve issues concerning user interfaces and interaction design. We discuss how bug reporting and discussion systems can be improved to better support bug reporters and open source developers

Myths and Realities about Online Forums in Open Source Software Development: An Empirical Study

The use of free and open source software (OSS) is gaining momentum due to the ever increasing availability and use of the Internet. Organizations are also now adopting open source software, despite some reservations, in particular regarding the provision and availability of support. Some of the biggest concerns about free and open source software are post release software defects and their rectification, management of dynamic requirements and support to the users. A common belief is that there is no appropriate support available for this class of software. A contradictory argument is that due to the active involvement of Internet users in online forums, there is in fact a large resource available that communicates and manages the provision of support. The research model of this empirical investigation examines the evidence available to assess whether this commonly held belief is based on facts given the current developments in OSS or simply a myth, which has developed around OSS development. We analyzed a dataset consisting of 1880 open source software projects covering a broad range of categories in this investigation. The results show that online forums play a significant role in managing software defects, implementation of new requirements and providing support to the users in open source software and have become a major source of assistance in maintenance of the open source projects

Usability and open source software.

Open source communities have successfully developed many pieces of software although most computer users only use proprietary applications. The usability of open source software is often regarded as one reason for this limited distribution. In this paper we review the existing evidence of the usability of open source software and discuss how the characteristics of open-source development influence usability. We describe how existing human-computer interaction techniques can be used to leverage distributed networked communities, of developers and users, to address issues of usability