Software Contracting: A Process Model Approach

Experiences of making software development and purchase contracts between a user organization and several softwarevendorsareanalyzedoveradecade-longperiod. Threeinformationsystemshistoriesarepresented as case examples. The analysis is based on observations of the contract negotiations. Transaction cost frameworkisusedtoexplaintheformsofthejointorganizationalrelationsbetweentheparties. Theanalysis yields a descriptive model that depicts in a concise way how the relationships have evolved. The model identifies encounters between the vendors and the client which may change the contractual state between the parties. The passages between consecutive encounters are called episodes. By perceiving contractual systems development as a series of encounters and episodes, it is possible to identify the critical turning points of development work and to display the dynamics of contracting. The paper ends with a discussion of the findings and some implications for researchers and practitioners

Comparative Analysis of "Turbo", "Reduced-Turbo", "Flower" and "Semi-Turbo" Roundabout

A growing number of studies, presented in scientific and professional literature, point out a poor traffic safety characteristic of "standard" two-lane roundabouts, and lower capacity than expected. These problems are resolved in different ways in different countries; however, the most successful solution has proven to be reducing the number of conflict points. Lower number of conflict points is one of the characteristics of alternative (or unconventional or no-widespread) types of roundabouts. Alternative types of roundabout differ from "standard" two-lane roundabouts in one (or more) design elements, while the purpose of their implementation is also specific. This paper illustrates two established alternative types of roundabouts (turbo and flower roundabout), and two alternative types of roundabouts in development phase (reduced-turbo and semi-turbo roundabout), offering their detailed functional description, and comparison of their capacity and traffic safety characteristics. Comparative analyses of turbo, reduced-turbo, flower and semi-turbo roundabouts was made by evaluation approach based on simulation of traffic operating at four types of alternative design layouts, including exact geometric layout of the traffic site and the precise representation of traffic flows, with turning movements, through origin-destination matrixes. The capacity comparison was conducted by a software tool VISSIM, while the traffic safety comparison was made by a software tool SSAM. In traffic safety analyses, microsimulation was used to simulate traffic operations at various levels of traffic volume. Performance measures were obtained, including measures of traffic safety, based on conflicts estimated from trajectories generated in microsimulation. According to the results, level of traffic safety (as well as capacity) of analysed alternative types of roundabouts depends on traffic flow strength, and on numbers of right-hand and left-hand turning vehicles. Consequently, for different circumstances, there are different optimal alternative types of roundabouts

BUILDING SOCIAL NORMS ON THE INTERNET

This Note examines how architecture, and particularly the design and coding of software on the Internet, helps shape social norms. The Note makes two points about architecture and norms. First, architectural decisions affect what norms evolve and how they evolve. By allowing or facilitating certain types of behavior and preventing others, architecture can promote the growth of norms. On the flip side, architecture not tailored to promote certain positive norms of cooperation or compliance with the wishes of the designer (or in some cases the law) may allow the growth of antisocial norms. Second, because design decisions affect behavior directly as well as indirectly through norms, software engineers must recognize the regulatory function of the code they create. Although online architecture can promote productive social norms, design decisions can also create a backlash by fostering the development of norms that work against the sort of behavior the code is written to promote. The Note begins by describing how architecture works to regulate behavior in the physical world, examines the leading theories of social norm development, and explores the intersection of architecture and norms. The latter part of the Note transposes the general theory of architecture and norms to the Internet world, first describing the particular features of the Internet-anonymity, dispersion, and the free flow of information-that make the process of norm development different in cyberspace than in physical space, and then turning to two examples, online auctions and digital music, to show how software engineers have effectively and ineffectively used code to promote the development of social norms

Overspend? Late? Failure? What the Data Say About IT Project Risk in the Public Sector

Implementing large-scale information and communication technology (IT) projects carries large risks and easily might disrupt operations, waste taxpayers' money, and create negative publicity. Because of the high risks it is important that government leaders manage the attendant risks. We analysed a sample of 1,355 public sector IT projects. The sample included large-scale projects, on average the actual expenditure was $130 million and the average duration was 35 months. Our findings showed that the typical project had no cost overruns and took on average 24% longer than initially expected. However, comparing the risk distribution with the normative model of a thin-tailed distribution, projects' actual costs should fall within -30% and +25% of the budget in nearly 99 out of 100 projects. The data showed, however, that a staggering 18% of all projects are outliers with cost overruns >25%. Tests showed that the risk of outliers is even higher for standard software (24%) as well as in certain project types, e.g., data management (41%), office management (23%), eGovernment (21%) and management information systems (20%). Analysis showed also that projects duration adds risk: every additional year of project duration increases the average cost risk by 4.2 percentage points. Lastly, we suggest four solutions that public sector organization can take: (1) benchmark your organization to know where you are, (2) de-bias your IT project decision-making, (3) reduce the complexities of your IT projects, and (4) develop Masterbuilders to learn from the best in the field.Comment: Published in Commonwealth Secretariat (Eds.): Commonwealth Governance Handbook 2012/13: Democracy, development and public administration, London: Commonwealth Secretariat, December 2012. ISBN 978-1-908609-04-

Development of RMJ: A mirror of the development of the profession and discipline of record management

The purpose of this paper is to examine critically the history of Records Management Journal on its 20th anniversary; it aims to review and analyse its evolution and its contribution in the context of the development of the profession and the discipline of records management. The paper seeks to provide the context and justification for the selection of eight articles previously published in the journal to be reprinted in this issue

A framework for green manufacturing practicies in small and medium enterprises in Malaysia

Green Manufacturing Practices (GrMP) is a term used to describe manufacturing practices that do not harm the environment during any part of the manufacturing process. It emphasizes the use of processes that do not pollute the environment or harm consumers, employees, or other members of the community. Small and medium enterprises (SMEs) are moving toward sustainable alternatives through GrMP method. It stresses on critical factors such as organisational style, eco-knowledge, business environment, society influences, supply chain management and technology network. Large size industries are more compelled to do so compared to SMEs due to the fact that they are more influential with better organizational management and good financial stability compared to SMEs. However, SMEs are trying to adapt GrMP as a mandatory process, but lack of proper framework which guide them for implementation. Therefore, this study developes the framework of GrMP for local SMEs. The study involves enablers and barriers in implementing GrMP from previous literatures. This work formulate a framework based on relationship between criticals factors with enablers and barriers. 59 of respondents from local industries in Malaysia were selected as respondents based on six of critical factors divided into two parts which are enablers and barriers. The questionnaire are designed based on this. Survey were evaluated by using Statistical Package for the Social Sciences (SPSS) version 23, in terms of correlation, reliability, central tendency and variability testing. The finding on this study in the term of framework will help SMEs to implementing GrMP. Framework formulate relates the critical factors from previous literature and enablers and barriers from survey based on perception of industries expert. GrMP for SMEs are the first step of environmental awareness and ecological responsibilties

Use of a Laser Scanning System for Professional Preparation and Scene Assessment of Fire Rescue Units

The paper presents results of a study focused on usability of a 3D laser scanning system by fire rescue units during emergencies, respectively during preparations for inspection and tactical exercises. The first part of the study focuses on an applicability of a 3D scanner in relation to an accurate evaluation of a fire scene through digitization and creation of virtual walk-through of the fire scene. The second part deals with detailed documentation of access road to the place of intervention, including a simulation of the fire vehicle arrival