Supervised Transfer Learning for Product Information Question Answering

Popular e-commerce websites such as Amazon offer community question answering systems for users to pose product related questions and experienced customers may provide answers voluntarily. In this paper, we show that the large volume of existing community question answering data can be beneficial when building a system for answering questions related to product facts and specifications. Our experimental results demonstrate that the performance of a model for answering questions related to products listed in the Home Depot website can be improved by a large margin via a simple transfer learning technique from an existing large-scale Amazon community question answering dataset. Transfer learning can result in an increase of about 10% in accuracy in the experimental setting where we restrict the size of the data of the target task used for training. As an application of this work, we integrate the best performing model trained in this work into a mobile-based shopping assistant and show its usefulness.Comment: 2018 17th IEEE International Conference on Machine Learning and Application

A Deep Network Model for Paraphrase Detection in Short Text Messages

This paper is concerned with paraphrase detection. The ability to detect similar sentences written in natural language is crucial for several applications, such as text mining, text summarization, plagiarism detection, authorship authentication and question answering. Given two sentences, the objective is to detect whether they are semantically identical. An important insight from this work is that existing paraphrase systems perform well when applied on clean texts, but they do not necessarily deliver good performance against noisy texts. Challenges with paraphrase detection on user generated short texts, such as Twitter, include language irregularity and noise. To cope with these challenges, we propose a novel deep neural network-based approach that relies on coarse-grained sentence modeling using a convolutional neural network and a long short-term memory model, combined with a specific fine-grained word-level similarity matching model. Our experimental results show that the proposed approach outperforms existing state-of-the-art approaches on user-generated noisy social media data, such as Twitter texts, and achieves highly competitive performance on a cleaner corpus