Abstract Meaning Representation for Multi-Document Summarization

Generating an abstract from a collection of documents is a desirable capability for many real-world applications. However, abstractive approaches to multi-document summarization have not been thoroughly investigated. This paper studies the feasibility of using Abstract Meaning Representation (AMR), a semantic representation of natural language grounded in linguistic theory, as a form of content representation. Our approach condenses source documents to a set of summary graphs following the AMR formalism. The summary graphs are then transformed to a set of summary sentences in a surface realization step. The framework is fully data-driven and flexible. Each component can be optimized independently using small-scale, in-domain training data. We perform experiments on benchmark summarization datasets and report promising results. We also describe opportunities and challenges for advancing this line of research.Comment: 13 page

SEQ^3: Differentiable Sequence-to-Sequence-to-Sequence Autoencoder for Unsupervised Abstractive Sentence Compression

Neural sequence-to-sequence models are currently the dominant approach in several natural language processing tasks, but require large parallel corpora. We present a sequence-to-sequence-to-sequence autoencoder (SEQ^3), consisting of two chained encoder-decoder pairs, with words used as a sequence of discrete latent variables. We apply the proposed model to unsupervised abstractive sentence compression, where the first and last sequences are the input and reconstructed sentences, respectively, while the middle sequence is the compressed sentence. Constraining the length of the latent word sequences forces the model to distill important information from the input. A pretrained language model, acting as a prior over the latent sequences, encourages the compressed sentences to be human-readable. Continuous relaxations enable us to sample from categorical distributions, allowing gradient-based optimization, unlike alternatives that rely on reinforcement learning. The proposed model does not require parallel text-summary pairs, achieving promising results in unsupervised sentence compression on benchmark datasets.Comment: Accepted to NAACL 201

Topic-Oriented Spoken Dialogue Summarization for Customer Service with Saliency-Aware Topic Modeling

In a customer service system, dialogue summarization can boost service efficiency by automatically creating summaries for long spoken dialogues in which customers and agents try to address issues about specific topics. In this work, we focus on topic-oriented dialogue summarization, which generates highly abstractive summaries that preserve the main ideas from dialogues. In spoken dialogues, abundant dialogue noise and common semantics could obscure the underlying informative content, making the general topic modeling approaches difficult to apply. In addition, for customer service, role-specific information matters and is an indispensable part of a summary. To effectively perform topic modeling on dialogues and capture multi-role information, in this work we propose a novel topic-augmented two-stage dialogue summarizer (TDS) jointly with a saliency-aware neural topic model (SATM) for topic-oriented summarization of customer service dialogues. Comprehensive studies on a real-world Chinese customer service dataset demonstrated the superiority of our method against several strong baselines.Comment: Accepted by AAAI 2021, 9 page