Rethinking Trust Repair in Human-Robot Interaction

As robots become increasingly prevalent in work-oriented collaborations, trust has emerged as a critical factor in their acceptance and effectiveness. However, trust is dynamic and can erode when mistakes are made. Despite emerging research on trust repair in human-robot interaction, significant questions remain about identifying reliable approaches to restoring trust in robots after trust violations occur. To address this problem, my research aims to identify effective strategies for designing robots capable of trust repair in human-robot interaction (HRI) and to explore the underlying mechanisms that make these strategies successful. This paper provides an overview of the fundamental concepts and key components of the trust repair process in HRI, as well as a summary of my current published work in this area. Additionally, I discuss the research questions that will guide my future work and the potential contributions that this research could make to the field.Comment: Pre-Print of Submission for CSCW 2023 Doctoral Consortiu

The impact of peoples' personal dispositions and personalities on their trust of robots in an emergency scenario

Humans should be able to trust that they can safely interact with their home companion robot. However, robots can exhibit occasional mechanical, programming or functional errors. We hypothesise that the severity of the consequences and the timing of a robot's different types of erroneous behaviours during an interaction may have different impacts on users' attitudes towards a domestic robot. First, we investigated human users' perceptions of the severity of various categories of potential errors that are likely to be exhibited by a domestic robot. Second, we used an interactive storyboard to evaluate participants' degree of trust in the robot after it performed tasks either correctly, or with 'small' or 'big' errors. Finally, we analysed the correlation between participants' responses regarding their personality, predisposition to trust other humans, their perceptions of robots, and their interaction with the robot. We conclude that there is correlation between the magnitude of an error performed by a robot and the corresponding loss of trust by the human towards the robot. Moreover we observed that some traits of participants' personalities (conscientiousness and agreeableness) and their disposition of trusting other humans (benevolence) significantly increased their tendency to trust a robot more during an emergency scenario.Peer reviewe

INTRODUCTION

Peer Reviewedhttp://deepblue.lib.umich.edu/bitstream/2027.42/70110/2/PFLDAS-12-5-iii-1.pd

Proceedings of Abstracts Engineering and Computer Science Research Conference 2019

© 2019 The Author(s). This is an open-access work distributed under the terms of the Creative Commons Attribution License, which permits unrestricted use, distribution, and reproduction in any medium, provided the original author and source are credited. For further details please see https://creativecommons.org/licenses/by/4.0/. Note: Keynote: Fluorescence visualisation to evaluate effectiveness of personal protective equipment for infection control is © 2019 Crown copyright and so is licensed under the Open Government Licence v3.0. Under this licence users are permitted to copy, publish, distribute and transmit the Information; adapt the Information; exploit the Information commercially and non-commercially for example, by combining it with other Information, or by including it in your own product or application. Where you do any of the above you must acknowledge the source of the Information in your product or application by including or linking to any attribution statement specified by the Information Provider(s) and, where possible, provide a link to this licence: http://www.nationalarchives.gov.uk/doc/open-government-licence/version/3/This book is the record of abstracts submitted and accepted for presentation at the Inaugural Engineering and Computer Science Research Conference held 17th April 2019 at the University of Hertfordshire, Hatfield, UK. This conference is a local event aiming at bringing together the research students, staff and eminent external guests to celebrate Engineering and Computer Science Research at the University of Hertfordshire. The ECS Research Conference aims to showcase the broad landscape of research taking place in the School of Engineering and Computer Science. The 2019 conference was articulated around three topical cross-disciplinary themes: Make and Preserve the Future; Connect the People and Cities; and Protect and Care

Do People Trust Robots that Learn in the Home?

It is not scalable for assistive robotics to have all functionalities pre-programmed prior to user introduction. Instead, it is more realistic for agents to perform supplemental on site learning. This opportunity to learn user and environment particularities is especially helpful for care robots that assist with individualized caregiver activities in residential or nursing home environments. Many assistive robots, ranging in complexity from Roomba to Pepper, already conduct some of their learning in the home, observable to the user. We lack an understanding of how witnessing this learning impacts the user. Thus, we propose to assess end-user attitudes towards the concept of embodied robots that conduct some learning in the home as compared to robots that are delivered fully-capable. In this virtual, between-subjects study, we recruit end users (care-givers and care-takers) from nursing homes, and investigate user trust in three different domains: navigation, manipulation, and preparation. Informed by the first study where we identify agent learning as a key factor in determining trust, we propose a second study to explore how to modulate that trust. This second, in-person study investigates the effectiveness of apologies, explanations of robot failure, and transparency of learning at improving trust in embodied learning robots.Comment: Presented at Machine Learning in Human-Robot Collaboration: Bridging the Gap (ML HRC) workshop at HRI 202

Relative effectiveness of robot-assisted and standard laparoscopic prostatectomy as alternatives to open radical prostatectomy for treatment of localised prostate cancer : a systematic review and mixed treatment comparison meta-analysis

© 2013 The Authors. BJU International © 2013 BJU International.Peer reviewedPublisher PD