The roles of organisational structure and continuing professional development in supporting changes in teaching and learning - An Information Services Perspective

The Paper deals with "supporting change" from the perspectives of: Reviews of organisational structures associated with service provider departments Managing the skill sets of personnel within IT support departments Dealing with changes in styles of course delivery. A brief review of these items will be presented, highlighting some key factors influencing the restructuring of the lead author s department. Reference will be made to work undertaken by the UK Universities and Colleges Information Systems Association (UCISA) Staff Development Group (SDG), to support continuing professional development (CPD) for Information Technology and Information Services support staff