Third Party Standing

Traditional constitutional theory posits a narrow conception of the issues that a litigant properly may assert. A litigant may invoke only his own constitutional rights or immunities; he may challenge a statute only in the terms in which it is applied to him; and, in the application process, courts have broad power to construe the relevant statutory language so as to avoid constitutional difficulties. The Yazoo case is perhaps the best known example of judicial adherence to these canons. There, a railroad claimed that a statute mandating speedy settlement of all claims for lost or damaged freight contravened the fourteenth amendment. The railroad urged that, whatever the evidence in the case at bar, the general language of the statute penalized even the failure to settle unjustifiable claims. Thus, the railroad contended, the statute brought within its terms constitutionally privileged conduct

Service provider - customer interactions: Key to success of innovative services

The majority of service providers have recognized the need to develop innovative services that meet sophisticated customer needs on time. Because of structural changes in the market, rising costs and shorter lifecycles of services and technologies this has become a more demanding task than ever before. Most of the existing research focuses on the development of products rather than services. However, research in service related innovation activities is highly rewarding, as the service market is about to become a dominant factor of economic development. The objective of this paper is to provide an overview of the current state of interaction research with special focus on service marketing and service purchasing processes. A short presentation of the most important theoretical results and findings from empirical studies will be given. Furthermore, we will present results from our own case study investigating the IT Service industry. In this context, we have identified three different approaches of successful interactions between service providers and potential buyers during marketing and purchasing processes with innovative results. We will describe these approaches, show their similarities and differences and as a result, provide recommendations for the service industry and potential buyers. --service provider,service market,service marketing,service purchasing

Challenging the Computational Metaphor: Implications for How We Think

This paper explores the role of the traditional computational metaphor in our thinking as computer scientists, its influence on epistemological styles, and its implications for our understanding of cognition. It proposes to replace the conventional metaphor--a sequence of steps--with the notion of a community of interacting entities, and examines the ramifications of such a shift on these various ways in which we think

The psychological dimension of transformation in teacher learning

Against a background which recognises pedagogical content knowledge as the distinctive element of teacher competence/expertise, this theoretical essay argues for its central construct - that of transformation – to be understood by teachers and teacher-educators in psychological terms (as was originally proposed by Dewey). Transformation requires teachers to fashion disciplinary knowledge such that it is accessible to the learner. It is argued that for transformation to happen, teacher thinking must include a sophisticated grasp of cognition and metacognition if teachers are to be characterised as competent, let alone expert. This article is written within a context of considerable social and academic scrutiny in the United Kingdom of the form and content of professional teacher preparation and development. In recent years the contribution of psychological knowledge to teacher-education has been filtered through procedural lenses of how best to 'manage classrooms', 'assess learning', 'build confidence' or whatever without a matched concern for psychological constructs through which such issues might be interpreted; thus leaving teachers vulnerable in their professional understandings of learning and its complexities. That society now requires high-level cognitive engagement amongst its participants places cognitive and metacognitive demands on teachers which can only be met if they themselves are conceptually equipped

A Cross-National Comparison of Corporate Web-Site Communications; An Examination of the Services Sector

Despite the trend toward increased marketing in the electronic medium, there is still a lack of comprehensive research. Especially noteworthy is the lack of research on equivalence of electronic information across both industries and national boundaries. The literature is replete with findings from studies surrounding consumer and B2B goods advertising promoted through print and TV mediums however, this study suggests that previous findings and methods may not be directly transferrable to service advertisers in an electronic medium. The specific design characteristics inherent with the web medium combined with the inherent limitations surrounding cultural indices suggest that new methods and measures are required. This study proposes that a newly developed one-dimensional construct that incorporates socioeconomic, media, and technology variables can be applied to better evaluate differences in web-based information content. It is suggested that this new indicator can support a clearer and more systematic procedure for use in cross-national communication studies than previously used method

A Cross-National Comparison of Corporate Web-Site Communications; An Examination of the Services Sector

Despite the trend toward increased marketing in the electronic medium, there is still a lack of comprehensive research. Especially noteworthy is the lack of research on equivalence of electronic information across both industries and national boundaries. The literature is replete with findings from studies surrounding consumer and B2B goods advertising promoted through print and TV mediums however, this study suggests that previous findings and methods may not be directly transferrable to service advertisers in an electronic medium. The specific design characteristics inherent with the web medium combined with the inherent limitations surrounding cultural indices suggest that new methods and measures are required. This study proposes that a newly developed one-dimensional construct that incorporates socioeconomic, media, and technology variables can be applied to better evaluate differences in web-based information content. It is suggested that this new indicator can support a clearer and more systematic procedure for use in cross-national communication studies than previously used method

A Cross-National Comparison of Corporate Web-Site Communications; An Examination of the Services Sector

Despite the trend toward increased marketing in the electronic medium, there is still a lack of comprehensive research. Especially noteworthy is the lack of research on equivalence of electronic information across both industries and national boundaries. The literature is replete with findings from studies surrounding consumer and B2B goods advertising promoted through print and TV mediums however, this study suggests that previous findings and methods may not be directly transferrable to service advertisers in an electronic medium. The specific design characteristics inherent with the web medium combined with the inherent limitations surrounding cultural indices suggest that new methods and measures are required. This study proposes that a newly developed one-dimensional construct that incorporates socioeconomic, media, and technology variables can be applied to better evaluate differences in web-based information content. It is suggested that this new indicator can support a clearer and more systematic procedure for use in cross-national communication studies than previously used method

Organizational Ethnography and the Art of Judgment in-the-Moment

This paper responds to the conveners’ call on exploring and advancing Organizational Ethnography (OE) as a paradigm for the organizational sciences. This sub-theme is linked through my empirical study of senior managers in international development organizations and how they make sense of using their judgment ‘in-the-moment’ in the context of their leadership roles and work environments. I adopt an “ethnographic orientation” (Watson, 2011, p.216) and emphasize the need for a highly reflexive approach in an ethnographer’s role as making judgments throughout the challenging processes of doing “fieldwork, headwork and textwork” (Van Maanen, 2011, p.218). Theoretically, this study contributes to the existing judgment and decision making literature from a social constructionist perspective by drawing linkages to judgment as a co-constructed phenomenon. How senior managers understand their judgment-making in situations ‘in-the-moment’ is an understudied area thus far and even scarcer in the context of international development organizations. Methodologically, the ethnographic and radically reflexive approach taken addresses a gap in the literature, builds awareness and raises in importance examining the ‘multiple selves’ (Reinharz, 1997) of the ethnographer. How I influenced my research and was influenced by it as both subject and object were key to my findings. In addition to the sub-theme call, this paper also links to the overarching Colloquium theme, ‘Bridging Continents, Cultures and Worldviews’, by connecting the cultures and co- constructed views of the researcher and practitioners. The collaborative, ethnographic approach taken was a unique way to get ‘up close and personal’ in understanding what judgment meant to senior leaders in the two participating UK-headquartered organizations. With international development missions in African nations, the senior leaders continuously constructed their own bridges across borders in their financing, operations and communications between their team members and external stakeholders located in multiple countries, reliant on virtual offices and mobile and Internet technology to stay connected. My judgment as an ethnographer was necessary to determine how to best embrace this way of ‘working’ during fieldwork and become another type of stakeholder to them. I will begin with a brief theoretical and methodological background of my exploratory study, identifying the gap in the literature and how my study fills it. Then I will outline the methodology, methods, data collection and analysis and findings. Finally, I will conclude with the challenges of ‘doing organizational ethnography’ inside small international development organizations and the contributions made to advance OE as a unique way to study the social phenomenon of judgment ‘in-the moment’