User Intent Prediction in Information-seeking Conversations

Conversational assistants are being progressively adopted by the general population. However, they are not capable of handling complicated information-seeking tasks that involve multiple turns of information exchange. Due to the limited communication bandwidth in conversational search, it is important for conversational assistants to accurately detect and predict user intent in information-seeking conversations. In this paper, we investigate two aspects of user intent prediction in an information-seeking setting. First, we extract features based on the content, structural, and sentiment characteristics of a given utterance, and use classic machine learning methods to perform user intent prediction. We then conduct an in-depth feature importance analysis to identify key features in this prediction task. We find that structural features contribute most to the prediction performance. Given this finding, we construct neural classifiers to incorporate context information and achieve better performance without feature engineering. Our findings can provide insights into the important factors and effective methods of user intent prediction in information-seeking conversations.Comment: Accepted to CHIIR 201

Learning sound representations using trainable COPE feature extractors

Sound analysis research has mainly been focused on speech and music processing. The deployed methodologies are not suitable for analysis of sounds with varying background noise, in many cases with very low signal-to-noise ratio (SNR). In this paper, we present a method for the detection of patterns of interest in audio signals. We propose novel trainable feature extractors, which we call COPE (Combination of Peaks of Energy). The structure of a COPE feature extractor is determined using a single prototype sound pattern in an automatic configuration process, which is a type of representation learning. We construct a set of COPE feature extractors, configured on a number of training patterns. Then we take their responses to build feature vectors that we use in combination with a classifier to detect and classify patterns of interest in audio signals. We carried out experiments on four public data sets: MIVIA audio events, MIVIA road events, ESC-10 and TU Dortmund data sets. The results that we achieved (recognition rate equal to 91.71% on the MIVIA audio events, 94% on the MIVIA road events, 81.25% on the ESC-10 and 94.27% on the TU Dortmund) demonstrate the effectiveness of the proposed method and are higher than the ones obtained by other existing approaches. The COPE feature extractors have high robustness to variations of SNR. Real-time performance is achieved even when the value of a large number of features is computed.Comment: Accepted for publication in Pattern Recognitio