520 research outputs found

    An End-to-End Trainable Neural Network Model with Belief Tracking for Task-Oriented Dialog

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    We present a novel end-to-end trainable neural network model for task-oriented dialog systems. The model is able to track dialog state, issue API calls to knowledge base (KB), and incorporate structured KB query results into system responses to successfully complete task-oriented dialogs. The proposed model produces well-structured system responses by jointly learning belief tracking and KB result processing conditioning on the dialog history. We evaluate the model in a restaurant search domain using a dataset that is converted from the second Dialog State Tracking Challenge (DSTC2) corpus. Experiment results show that the proposed model can robustly track dialog state given the dialog history. Moreover, our model demonstrates promising results in producing appropriate system responses, outperforming prior end-to-end trainable neural network models using per-response accuracy evaluation metrics.Comment: Published at Interspeech 201

    Utilización de los sistemas de diálogo hablado para el acceso a la información en diferentes dominios

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    Ponencias de la Segunda Conferencia internacional sobre brecha digital e inclusión social, celebrada del 28 al 30 de octubre de 2009 en la Universidad Carlos III de MadridLa acción de conversar es el modo más natural para resolver un gran número de acciones cotidianas entre los seres humanos. Por este motivo, un interés histórico dentro del campo de las Tecnologías del Habla ha sido utilizar estas tecnologías en aplicaciones reales, especialmente en aplicaciones que permitan a una persona utilizar su voz para obtener información mediante la interacción directa con una máquina o para controlar un determinado sistema. El objetivo es disponer de sistemas que faciliten la comunicación persona-máquina del modo más natural posible, es decir, a través de la conversación. En esta comunicación se resumen los resultados de la aplicación de estas tecnologías para el desarrollo de diferentes sistemas de diálogo en los que la interacción entre el usuario y el sistema se lleva a cabo mediante habla espontánea en castellano. Para su implementación se ha primado la utilización de diferentes herramientas de software libre para el reconocimiento automático del habla, compresión del lenguaje natural, gestión del diálogo y síntesis de texto a voz. De este modo, el objetivo principal de la comunicación es presentar las principales ventajas que proporcionan los sistemas de diálogo para facilitar el acceso a diferentes servicios dentro de dominios semánticos restringidos, qué posibilidades brinda el uso de herramientas de software libre para su implementación y su evaluación en diferentes casos concretos de aplicación

    Concept Type Prediction and Responsive Adaptation in a Dialogue System

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    Responsive adaptation in spoken dialog systems involves a change in dialog system behavior in response to a user or a dialog situation. In this paper we address responsive adaptation in the automatic speech recognition (ASR) module of a spoken dialog system. We hypothesize that information about the content of a user utterance may help improve speech recognition for the utterance. We use a two-step process to test this hypothesis: first, we automatically predict the task-relevant concept types likely to be present in a user utterance using features from the dialog context and from the output of first-pass ASR of the utterance; and then, we adapt the ASR's language model to the predicted content of the user's utterance and run a second pass of ASR. We show that: (1) it is possible to achieve high accuracy in determining presence or absence of particular concept types in a post-confirmation utterance; and (2) 2-pass speech recognition with concept type classification and language model adaptation can lead to improved speech recognition performance for post-confirmation utterances

    A Robust Architecture For Human Language Technology Systems

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    Early human language technology systems were designed in a monolithic fashion. As these systems became more complex, this design became untenable. In its place, the concept of distributed processing evolved wherein the monolithic structure was decomposed into a number of functional components that could interact through a common protocol. This distributed framework was readily accepted by the research community and has been the cornerstone for the advancement in cutting edge human language technology prototype systems.The Defense Advanced Research Program Agency (DARPA) Communicator program has been highly successful in implementing this approach. The program has fueled the design and development of impressive human language technology applications. Its distributed framework has offered numerous benefits to the research community, including reduced prototype development time, sharing of components across sites, and provision of a standard evaluation platform. It has also enabled development of client-server applications with complex inter-process communication between modules. However, this latter feature, though beneficial, introduces complexities which reduce overall system robustness to failure. In addition, the ability to handle multiple users and multiple applications from a common interface is not innately supported. This thesis describes the enhancements to the original Communicator architecture that address robustness issues and provide a multiple multi-user application environment by enabling automated server startup, error detection and correction. Extensive experimentation and analysis were performed to measure improvements in robustness due to the enhancements to the DARPA architecture. A 7.2% improvement in robustness was achieved on the address querying task, which is the most complex task in the human language technology system

    Implications for Generating Clarification Requests in Task-Oriented Dialogues

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