An Economist's Guide to Digital Music

In this guide, we discuss the impact of digitalization on the music industry. We rely on market and survey data at the international level as well as expert statements from the industry. The guide investigates recent developments in legal and technological protection of digital music and describes new business models as well as consumers' attitude towards music downloads. We conclude the guide by a discussion of the evolution of the music industry

Online Travel Service Quality: The Importance of Pre-Transaction Services

The Internet revolution has led to significant changes in the way travel agencies interact with customers. Travel websites are used to different degrees, and for a variety of combinations of pre-transaction, transaction and post-transaction services. A better understanding of how customers interact with online services will help providers improve service quality to levels that satisfy or even delight customers, and thus create loyalty. This article provides a comprehensive review of the literature on online service quality, applies the theory to online travel offerings, and reports on an empirical study of quality perceptions of pre-transaction services provided on three travel websites. Effects on customer perceived quality were measured for process and outcome dimensions of online services. Implications for the design of online travel services and suggestions for further research are formulated.Economics ;

An Economist's Guide to Digital Music

In this guide, we discuss the impact of digitalization on the music industry. We rely on market and survey data at the international level as well as expert statements from the industry. The guide investigates recent developments in legal and technological protection of digital music and describes new business models as well as consumers' attitude towards music downloads. We conclude the guide by a discussion of the evolution of the music industry.Music; Internet; File-sharing; Peer-to-peer; Piracy; Digital Rights Management; Copyright; E-commerce

An Economist’s Guide to Digital Music

In this guide, we discuss the impact of digitalization on the music industry. We rely on market and survey data at the international level as well as expert statements from the industry. The guide investigates recent developments in legal and technological protection of digital music and describes new business models as well as consumers' attitude towards music downloads and audio-streaming. We conclude the guide by a discussion of the evolution of the music industry.music, internet, file-sharing, peer-to-peer, piracy, digital rights management, copyright, e-commerce

Music in electronic markets: an empirical study

Music plays an important, and sometimes overlooked part in the transformation of communication and distribution channels. With a global market volume exceeding US$40 billion, music is not only one of the primary entertainment goods in its own right. Since music is easily personalized and transmitted, it also permeates many other services across cultural borders, anticipating social and economic trends. This article presents one of the first detailed empirical studies on the impact of internet technologies on a specific industry. Drawing on more than 100 interviews conducted between 1996 and 2000 with multinational and independent music companies in 10 markets, strategies of the major players, current business models, future scenarios and regulatory responses to the online distribution of music files are identified and evaluated. The data suggest that changes in the music industry will indeed be far-reaching, but disintermediation is not the likely outcome

Strategic options for the newspaper publishing companies.

Tevens verschenen als: Research Memorandum / METEOR, Universiteit Maastricht. - (RM04003)

The Impact of Large Firms in Promoting Economic Growth, Exports and Regional Integration: A Chandlerian Perspective with Emphasis on East Asia

Chandler’s work is well known. He has amply demonstrated that large firms played a huge role in the economic take-off and development of countries such as Germany and especially the USA. In this paper his thesis is extended to the whole world, by considering various countries, economically integrated regions, their exports and economic achievement. The largest firms in the world are examined in this context. Chandler’s thesis is thus confirmed with this analysis and some quantitative evidence is provided in that respect. In particular, Korea’s position is quite strong in the region of East Asia following Japan’s leadership. This paper also demonstrates that SMEs role in economic development without the presence of large firms would be rather limited. Last but not least, integration seems to take place even without the existence of formal agreements due to the presence of large firms.Largest 2000 firms; national exports; Chandler; regression

U.S. Travel and Tourism: Industry Trends and Policy Issues for Congress

[Excerpt] The travel and tourism industry is an amalgam of business activities including transportation, lodging, entertainment, meals, and retail trade. Collectively, this mature sector of the U.S. economy accounts for 2.8% of U.S. gross domestic product (GDP) and directly employs 5.7 million Americans. While they have increased in recent years, employment and real output in travel and tourism have not fully recovered from the 2007-2009 recession. It is in this context that Congress will consider whether to reauthorize or extend the Travel Promotion Act of 2009 (TPA; P.L. 111-145), which established a national advertising and marketing effort to encourage international visitors to spend time in the United States. The law is scheduled to expire at the end of FY2015. A number of other bills intended to make travel to the United States less complicated for foreign visitors also await action in Congress. action in Congress

CIM Case Study – June 2007. Strategic Marketing in Practice. The Furze: Analysis

Marketing case study aimed at senior managers aspiring to achieve Chartered Marketer statu