The State of Research on Information Systems Success – A Review of Existing Multidimensional Approaches

Measuring information systems (IS) success is of great interest to both researchers and practitioners. This article examines multidimensional approaches to measuring IS success and explores the current state of IS success research through a literature review and by classifying articles published between 2003 and 2007. Based on a total of 41 academic journal and conference publications, the relevant research carried out is identified, while the research results are categorized, consolidated, and discussed. The results show that the dominant empirical research analyzes the individual impact of a certain type of information system by ascertaining users’ evaluation of it by means of surveys and then applying structural equation modeling. The DeLone and McLean information systems success model is the main theoretical basis of the reviewed empirical studies. This article provides researchers with a comprehensive review and structuring of IS success research. Furthermore, opportunities for additional development are identified and future research directions suggested

Social Web Communities

Blogs, Wikis, and Social Bookmark Tools have rapidly emerged on the Web. The reasons for their immediate success are that people are happy to share information, and that these tools provide an infrastructure for doing so without requiring any specific skills. At the moment, there exists no foundational research for these systems, and they provide only very simple structures for organising knowledge. Individual users create their own structures, but these can currently not be exploited for knowledge sharing. The objective of the seminar was to provide theoretical foundations for upcoming Web 2.0 applications and to investigate further applications that go beyond bookmark- and file-sharing. The main research question can be summarized as follows: How will current and emerging resource sharing systems support users to leverage more knowledge and power from the information they share on Web 2.0 applications? Research areas like Semantic Web, Machine Learning, Information Retrieval, Information Extraction, Social Network Analysis, Natural Language Processing, Library and Information Sciences, and Hypermedia Systems have been working for a while on these questions. In the workshop, researchers from these areas came together to assess the state of the art and to set up a road map describing the next steps towards the next generation of social software

Social Web Communities

Blogs, Wikis, and Social Bookmark Tools have rapidly emerged onthe Web. The reasons for their immediate success are that people are happy to share information, and that these tools provide an infrastructure for doing so without requiring any specific skills. At the moment, there exists no foundational research for these systems, and they provide only very simple structures for organising knowledge. Individual users create their own structures, but these can currently not be exploited for knowledge sharing. The objective of the seminar was to provide theoretical foundations for upcoming Web 2.0 applications and to investigate further applications that go beyond bookmark- and file-sharing. The main research question can be summarized as follows: How will current and emerging resource sharing systems support users to leverage more knowledge and power from the information they share on Web 2.0 applications? Research areas like Semantic Web, Machine Learning, Information Retrieval, Information Extraction, Social Network Analysis, Natural Language Processing, Library and Information Sciences, and Hypermedia Systems have been working for a while on these questions. In the workshop, researchers from these areas came together to assess the state of the art and to set up a road map describing the next steps towards the next generation of social software

A Methodological Examination of Empirical Research on Information Systems Success: 2003 to 2007

Measuring information systems (IS) success has been and is of great interest to both researchers and practitioners. This article examines multidimensional approaches to measuring IS success and explores the current state of IS success research through a literature review and by classifying empirical articles that were published between 2003 and 2007. Based on a total of 41 academic journal and conferences publications, this paper identifies the relevant research carried out, categorizes and consolidates the research results, and discusses them. The results show that the dominant empirical research is that which analyzes the individual impact of a certain type of information system that the users evaluate by means of surveys and structural equation modeling. The DeLone and McLean Information Systems Success Model is the main theoretical basis of the reviewed studies. The results provide researchers who are new to this topic with a comprehensive review of IS success research. Furthermore, opportunities for additional development are identified and future research directions suggested

Complementarities in Extended Enterprises: A Framwork for IT Value

Measuring information systems (IS) success has been and is of great interest to both researchers and practitioners. This article examines multidimensional approaches to measuring IS success and explores the current state of IS success research through a literature review and by classifying empirical articles that were published between 2003 and 2007. Based on a total of 41 academic journal and conferences publications, this paper identifies the relevant research carried out, categorizes and consolidates the research results, and discusses them. The results show that the dominant empirical research is that which analyzes the individual impact of a certain type of information system that the users evaluate by means of surveys and structural equation modeling. The DeLone and McLean Information Systems Success Model is the main theoretical basis of the reviewed studies. The results provide researchers who are new to this topic with a comprehensive review of IS success research. Furthermore, opportunities for additional development are identified and future research directions suggested

Project Management: IS/IT Research Challenges

A major challenge in Information Systems and Information Technology is to improve the ability to conceptualize, design, develop and deliver information systems that meet customer requirements. Project management is often adopted to create solutions that work and meet customer needs. The principles of project management as defined by the Project Management Institute, can improve project success rates. Researchers in the project management need to help practitioners understanding the impact of different principles on the success of IS development. This study undertakes a survey of project management experts on the state of practice and research to examine the need for improving project management, and suggest areas that can be improved. Research may be the most effective means of defining opportunities for enhancing project success rates by tapping the wealth of literature and complementing it with the expertise of project management practitioners

Champion Networks in Federated Interorganizational Systems: Case Studies in Telemedicine

Champions are critical to the success of an information system implementation. Research shows that success in implementing a large information system may hinge on there being more than one type of champion. This study investigates the types of champions used in federated inter-organizational systems (FIOS) in a state telemedicine context. Case studies were conducted in Georgia, Pennsylvania, Ohio, and Wisconsin to identify the network of champions in state telemedicine systems. We found that FIOS that relied on a network of champions, including a sponsorship champion at the state level, as well as a technical champion and user champion at site locations, were more successful than those that lacked such a network. We suggest that our model of champions in FIOS applies not only to state telemedicine, but also to any large-scale system implementation spanning a federation of loosely coupled organizations

Analysis of organizational commitment in determining the success of Accounting Information Systems (AIS) in the banking sector

This study aims to examine the effect of organizational commitment on the success of accounting information systems (AIS). The unit of analysis in this study was Regional Development Banks (Indonesian: Bank Pembangunan Daerah / BPD) throughout Indonesia. Data collected by using a questionnaire. The respondents were BPD employees as the AIS users. The total research sample used was 275, while the questionnaire return rate was 64% (176). The data were processed and analyzed using the Partial Least Square SEM method. The results proved that organizational commitment has no effect on the success of accounting information system. In general, BPD employees’ commitment to the organization is at the “adequate” level, which means that they are not fully committed to supporting the success of the accounting information system. The results of this study do not support the theory and results of previous studies which state that organizational commitment affects the success of the accounting information systems

CRITICAL SUCCESS FACTORS FOR ADOPTION OF INTEGRATED INFORMATION SYSTEMS IN HIGHER EDUCATION INSTITUTIONS – A META-ANALYSIS

Integrated information systems continuously develop into a strategic instrument for higher education institutions. In contrast to private companies, specific characteristics of higher education institutions in regards to their organizational structure as well as their management and operations require a tailored project management approach. There is need for thorough research and practical recommendations for implementation of integrated information systems in higher education institutions. This paper provides a systematic meta-analysis and a state of the art overview of critical success factors for selection and implementation of integrated information systems based on the characteristic of the higher education sector. A qualitative content analysis is applied to receive a comprehensive list of critical success factors for higher education institutions. The mostly named critical success factors are stakeholder participation, business process reengineering and communication which align well with the peculiarities of the higher education sector

Personal Innovativeness and Perceived System Quality for Information System Success: the Role of Diffusability of Innovation

In the present study, the researchers aim to explain diffusion of innovation on the basis of technology acceptance as well as adaptation to information technology innovation, and put forward the relationships with perceived system quality and personal innovativeness as its antecedents and system usage as its consequence for information system success. Following previous studies, electronic document management systems\u27 diffusability and employing such systems are the subject of this research. Having gathered the data from 262 administrative personnel working at a state university, we first conducted explanatory and confirmatory factor analyses on each scale, then constructed the measurement model and structural model. Results indicated that diffusability of innovation partially mediated the relationship between personal innovativeness and information system success measured by system usage. In addition, diffusability of innovation fully mediated the relationship between perceived system quality and information system success. Present research has been designed to explain management information system success with individual and system related factors, personal innovativeness and system quality, respectively. In addition, as a reflective construct diffusability of innovation has been defined on the basis of formative construct of diffusion of innovation and all its dimensions have been examined as a single latent construct, unlike the previous researches