The Implementation Of ICT In Public Sector Organisations. Analysing Selection Criteria For eGovernment Projects

Taking as a starting point the recent approval of 138 co-financing proposals put forward by numerous local government bodies within the context of a national e-government plan, the article poses the question of whether these types of initiatives are really likely to unleash mechanisms capable of improving organisational performance. The evaluation criteria adopted in the course of the selection process are analysed on the basis of a model elaborated by Soh and Markus (1995) with the object of throwing light on the role attributed to information and communication technology (ICT) in the shaping of organisational innovation in the public sector

Impact of ICT on the structural and contextual organizational elements: Case of the Varaždin County

The influence of certain factors on the organizational components has been in researchers\u27 focus for years, together with their impact on the overall organizational efficiency. Traditional view commonly divided the factors on internal and external ones, which became improper in modern conditions. With contemporary division on structural and contextual factors, as a specific determinant we have to extract information and communication technology (ICT) which impacts elements of structural and contextual dimension in every organization. Therefore it is becoming generic factor which cannot be classified into one of these groups. In this research, we observed impact of ICT on organizational elements of public administrations offices on the case of the Varaždin County. Results show that this impact is present in various forms in all observed factors and thus makes ICT a generic organizational factor

Managing successful e-government implementation : case of E-Syariah in Malaysia.

Studies of e-government have shown how strategic use of e-government systems helps government agencies to improve public service delivery and gain more efficient governance. The success of this initiative is seen to be dependent upon the role of government’s key implementation tasks in managing alignment between the organizational, technological and human-related factors; which ultimately lead to improved delivery of public service. However, very little work has been carried out to understand the issue. This study helps to fill this gap in the important research area by investigating the role of government’s key implementation tasks in managing alignment for improved delivery of judicial service. This exploratory qualitative research carried out an in-depth case study of the implementation of E-Syariah system within different Syariah Court Offices in a state in Malaysia namely Kelantan. By analyzing the collected data from the case, findings were drawn up in which it confirms the existing literature that government’s key implementation tasks play a significant role in the successful implementation of E-Syariah. New government’s key task emerged from the case data – (i) informing values of ICT, (ii) inculcating inner-connection to Islamic values and (iii) establishing collaborative relationships between government agencies through central coordination approach. An insight into the case uncovers enabling roles of these key implementation tasks for organization – human dimension, human-technology dimension and technology-organization dimension. This study also discusses the implication of improved delivery of judicial service to good governance in light of the following identified attributes; efficiency and effectiveness, transparency and empowerment. In summary, this research extends our theoretical underpinning of the role of government’s key implementation tasks in managing alignment for improved delivery of public service; and provides useful insights for public officials (e.g. top management, policy-makers) in managing e-government implementation